nicolml

Evernote Employee
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About nicolml

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  1. Evernote for Mac 6.13.1 GA

    @LStar @Mark Daniels UK This has just been fixed on our end and will be out in a future update.
  2. Evernote for Mac 6.13.1 GA

    It's a rare issue when comparing the frequency of occurrence of this bug with other ones we prioritized in this update, but in no way I meant to dismiss it as not being important. This issue is being addressed right now. Stay tuned on upcoming updates.
  3. Evernote for Mac 6.13.1 GA

    Can you DM me a screenshot and your logs? If you're on macOS 10.13.1, we're aware of a rare issue where your note list appears blank. Working on a fix.
  4. Evernote for Mac 6.13.1 Beta 1

    Thanks for reporting. This is resolved in the next beta update. Thanks,
  5. Evernote for Mac 6.13.1 Beta 1

    @trmetz Glad the workaround did the trick. There's something going on in the enml of these emails that Evernote doesn't like and refuses to upload. If you forward the email via your "@m.evernote.com" instead of the Airmail clipper, do you have the same problem?
  6. Evernote for Mac 6.13.1 Beta 1

    @trmetz Thanks for reporting. If you make a change to the note "Fwd: NEN October Monthly Update- CONFIDENTIAL", will that note sync successfully? In other words, go into that note and add any character and try to sync it.
  7. Moving to new Mac, can only get notes from 2 years ago

    Hi there @Wildwookie, Are you still seeing the problem after @DTLow's suggestion? If you you're still seeing it, can you send me your activity logs? 1. In Evernote, hold down the option key on your keyboard and click on Help > Troubleshooting > View All logs. 2. Zip the logs and send them to me via direct message. Thank you,
  8. Evernote for Mac 6.13 GA

    Thanks for reporting this and welcome to the forum The search bar was something previously mentioned in the forums, and the scroll bar is something new introduced with 10.13, but rest assured we already have a ticket on this and our devs are aware. I was able to reproduce the last issue you reported with clipping from Youtube and filed a ticket with our text editor devs. Thanks for pointing that one out!
  9. Evernote for Mac 6.13 GA

    Hey everyone, Although we've fixed some sync issues, there are some we still need to address and there are some that are currently being fixed. We believe we have a good grip on the sync issues that are a bigger pain point for our users, but If you'd like please DM me your activity logs along with your sync observations. The more information I can compile from you the better. I truly appreciate your help with this. Thanks again,
  10. Evernote for Mac 6.13 GA

    Thanks for letting me know, and glad you appear to be back on track. If you can still provide your activity logs to help us out, that would be great. I'll DM you instructions.
  11. Evernote for Mac 6.13 GA

    @pablo67gmailcom . Are you able to DM me your activity log and a screenshot of what you see in the mac app versus Evernote web?
  12. Evernote for Mac 6.13 GA

    Thanks for reporting this. The trifecta here is already logged with our developers and we're aware of these. Hang tight as we're working on a fix.
  13. Evernote for Mac 6.13 GA

    Hey there @DTLow Are you also able to DM me the details to the sync issue you're having along with your activity log? Thanks!
  14. Evernote for Mac 6.13 GA

    I'm sorry you're still experiencing sync issues. Are you able to DM me the details and your activity logs? Thanks