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Posts posted by Nick L.
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Hi!
This is a known issue and we should have it fixed soon!
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Thanks everyone. We're working to resolve this right now. It won't be available in the next update but rest assured we're moving quickly to improve this.
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Thank you! I'll be looking into this soon.
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2 hours ago, ABEN said:
Thank you for your response!
But then in many notebooks the particular favorite-note disappears (and thus the whole function does not make sense anymore)...
I please to improve it!
I'm not sure I understand. Can you expand on this?
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1 minute ago, ae6dx said:
So you are looking to fix this? What editor does it work with now?
Yep, we're looking into fixing this but right now we don't have an estimated time as we're rolling out some fixes and features in the next updates. I tested on Adobe Reader and PDF Reader and it worked as expected.
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That's by design. If you click on a note from the sidebar, it omits the note list and only displays the note. If you want to show the notes in the notebook, click on the notebook icon on the top left corner of the note.
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Helper is coming back in an update coming soon.
Thanks!
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Hi,
Currently the will support either light or dark mode, and not dark mode with light editor background. Rest assured I'll forward the feedback to the team.
Thanks!
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No, the editor can still display some colors not available in the picker. Moving forward you're limited to these colors.
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On 10/12/2020 at 4:21 PM, PinkElephant said:
I think saving back to the same Note does not work any longer or at least not now with EN 10.
The edited version can be saved to a new note.
It still works, but it's not working with Apple Preview because Preview doesn't like where we store attachments. It works with any other PDF Editor. As Shane mentioned, we're looking into it right now but so far we've only seen this issue with Apple Preview.
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On 10/12/2020 at 3:57 PM, Paul A. said:
Neither the menu option "Edit > Search Notes" nor the shortcut ⌥⌘F (Option-Command-F) does anything. I tried quitting and restarting the app, as sometimes it gets into a non-responsive state, to no avail.
Anyone else having this issue?
Is your sidebar collapsed or expanded? If collapsed, we're issuing a fix for it in the next update.
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On 10/12/2020 at 12:55 PM, josebono said:
Hello @Nick L.,
IFTTT was an example, this happens to me when using the web clipper. And I use It a lot in Safari 14.0. Every note captured with the web clipper gets automatically shared
Thank you in advanceThanks,
Can you give me the time and date this last happened. Also, please provide the URL of the note as the URL has a unique identifier I can use to narrow down my investigation. No need to make a shareable link to the note as I don't need access to it - I just need to see it's URL.
Thanks,
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On 10/12/2020 at 10:27 AM, monicaricciorganizer said:
This is regarding Evernote for MAC DESKTOP using OSX Catalina 10.15.6 (I'm an Evernote Business user, if that is helpful info)
When I downloaded the new version yesterday it opened fine and wasn't that hard to navigate. However today I opened it, and expanded a note (popped it out of the interface to edit it) and now I'm STUCK in that mode. Ack! Every time I hit the red button in the upper left corner of the note to close the note, it won't close. NOR can I get back to the app's "home screen" where I can see my menus, notes, notebook list, search window, etc. I even tried closing out of the app completely and re-opening it, but it still defaults to opening that one note again and the home screen is nowhere to be found.
Dammit, why can't new releases be tested thoroughly before launch? This is a pretty basic function and makes no sense at all. I have reverted back to the previous version but as I understand it, that is a temporary fix. I'm dumbfounded and really nervous about updating my app on Android now that I see this bug. Because at least if I'm desperate, I can always use my phone in a pinch.Anyone else experiencing this issue?
Thanks!Thanks for reporting this. This is certainly not the experience you should be having. I'm contacting you via direct message for more info.
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4 hours ago, MrIllustrator said:
Thank you Nick, I love Evernote and I've never seen this happen before in over 10 years so to say it worried me is a little of an understatement because it was within a very short time of using 10.0.10
I'm experiencing a number of issues and missing some (to me) vital to my work flow, keyboard shortcuts, plus some odd user interface choices.
Thanks! I direct messaged you through the Forum asking for some additional info. I'll dig into this more as soon as I can get that additional info. Much appreciated.
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This is currently by design. Evernote legacy allowed you to hyperlink images. The new editor doesn't have this feature, therefore it will display the URL associated to the image below it.
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Correct. Please see below:
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3 minutes ago, ebretteville said:
Should be notified, it's a regression. At least put your answer in the bullet that appear when attempting to add quick note or use the screenshot capture. It should be fine to read "it's comming in a few updates to make it even better".
it's in the release notes.
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The new Evernote for Mac no longer supports Classic Note links, only note links. Although classic note links are not supported anymore, an update coming soon will ensure that note links can behave like classic note links as well. This means that regular note links will open notes in Evernote when clicked externally in another app.
If your workflow is dependent on Classic note links and you need more time to adjust, we're making the legacy app available for download and you can have it installed simultaneously.
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PDF files larger than 20MB or encrypted will not display a preview. We are going to increase the file size at a later date.
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6 hours ago, ormsin.l said:
Me too
I can't log in to evernote in Macbook after update.
error message below
{"name":"RetryError","timeout":30000,"message":"NetworkException: Fetch error {} "}
v 10.0.10 build 1838 public
Editor: v107.3.13847
Service: v1.20.21
© 2019 - 2020 Evernote Corporation. All rights reservedAre you still unable to login at this time? Can you DM me all your activity logs?
To send the App's activity log, please follow these steps:
1. Open the Evernote app.
2. Go to **Help > Show Log Files** from the menu bar.
3. Attach the Evernote.log file to your reply.To send the app's sync logs, follow these steps:
1. Open Finder
2. From the menu bar select Go > Go To Folder...
3. Paste `~/Library/Application Support/Evernote/logs` and press Go. If you don't find this directory, try `~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/Evernote/logs` and press Go.
4. Zip the files from that directory. You can do so by selecting all the files in there > right click > Compress
6. Attach it to your responseThank you and I look forward to your reply.
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18 hours ago, cowright said:
My issue with the new helper is that when I click on the icon, I cannot just start typing a new note right there. The new note gets opened in the Evernote app. I love being able to write quick notes in the menu bar without even having the app up and running.
Also the helper is only open when the app is running. The last version, the helper always ran so I wouldn't even have to be running the full application to capture a quick thought or screenshot.
Please fix this.
Evernote Helper for Evernote 10 is coming in the next few updates. Stay tuned.
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7 hours ago, josebono said:
Thanks for reporting. We've seen this issue before and your IFTTT recipe needs to be adjusted. We can't control sharing if your integration is triggering it.
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I'm sorry this has happened to you. I'll reach out to you via DM for some additional information.
V10.1.4 Bug: note title disappears when drag and drop a file into Evernote
in Evernote for Mac Issues (Versions 10.0 and above)
Posted
Thank you! I reproduced the issue and filed a ticket with engineering.