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Nick L.

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Everything posted by Nick L.

  1. Thanks everyone. We're working to resolve this right now. It won't be available in the next update but rest assured we're moving quickly to improve this.
  2. Yep, we're looking into fixing this but right now we don't have an estimated time as we're rolling out some fixes and features in the next updates. I tested on Adobe Reader and PDF Reader and it worked as expected.
  3. That's by design. If you click on a note from the sidebar, it omits the note list and only displays the note. If you want to show the notes in the notebook, click on the notebook icon on the top left corner of the note.
  4. Hi, Currently the will support either light or dark mode, and not dark mode with light editor background. Rest assured I'll forward the feedback to the team. Thanks!
  5. No, the editor can still display some colors not available in the picker. Moving forward you're limited to these colors.
  6. It still works, but it's not working with Apple Preview because Preview doesn't like where we store attachments. It works with any other PDF Editor. As Shane mentioned, we're looking into it right now but so far we've only seen this issue with Apple Preview.
  7. Is your sidebar collapsed or expanded? If collapsed, we're issuing a fix for it in the next update.
  8. Thanks, Can you give me the time and date this last happened. Also, please provide the URL of the note as the URL has a unique identifier I can use to narrow down my investigation. No need to make a shareable link to the note as I don't need access to it - I just need to see it's URL. Thanks,
  9. Thanks for reporting this. This is certainly not the experience you should be having. I'm contacting you via direct message for more info.
  10. Thanks! I direct messaged you through the Forum asking for some additional info. I'll dig into this more as soon as I can get that additional info. Much appreciated.
  11. This is currently by design. Evernote legacy allowed you to hyperlink images. The new editor doesn't have this feature, therefore it will display the URL associated to the image below it.
  12. Thanks for reporting. I'll reach out to you from the support ticket. cc: @jcgentry / @BobFoery
  13. The new Evernote for Mac no longer supports Classic Note links, only note links. Although classic note links are not supported anymore, an update coming soon will ensure that note links can behave like classic note links as well. This means that regular note links will open notes in Evernote when clicked externally in another app. If your workflow is dependent on Classic note links and you need more time to adjust, we're making the legacy app available for download and you can have it installed simultaneously. https://help.evernote.com/hc/en-us/articles/360052560314
  14. PDF files larger than 20MB or encrypted will not display a preview. We are going to increase the file size at a later date.
  15. Are you still unable to login at this time? Can you DM me all your activity logs? To send the App's activity log, please follow these steps: 1. Open the Evernote app. 2. Go to **Help > Show Log Files** from the menu bar. 3. Attach the Evernote.log file to your reply. To send the app's sync logs, follow these steps: 1. Open Finder 2. From the menu bar select Go > Go To Folder... 3. Paste `~/Library/Application Support/Evernote/logs` and press Go. If you don't find this directory, try `~/Library/Containers/com.evernote.Evernote/Data/Library/Application Support/Evernote/logs` and press Go. 4. Zip the files from that directory. You can do so by selecting all the files in there > right click > Compress 6. Attach it to your response Thank you and I look forward to your reply.
  16. Evernote Helper for Evernote 10 is coming in the next few updates. Stay tuned.
  17. Thanks for reporting. We've seen this issue before and your IFTTT recipe needs to be adjusted. We can't control sharing if your integration is triggering it.
  18. I'm sorry this has happened to you. I'll reach out to you via DM for some additional information.
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