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Nick L.

Evernote Staff*
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Posts posted by Nick L.

  1. 21 hours ago, PinkElephant said:

    Hello Nick, thanks for releasing 7.14 officially. Have installed it right away, worked very well (MacBook Pro 15 / 2018, Catalina 10.15.2, direct install).

    I use MacUpdate and AppCleaner to stay current and clean. When I updated, I got a window from AppCleaner with several folders it wanted to erase. I confirmed, and got a good install. I am not sure it works always like this, especially when updating without a little help.

    Today I tried to help a forum member who had an installation of 7.14 beta 2 that obviously took a wrong turn. Maybe these cases are related to some system residue not cleaned out.

    AppCleaner always leaves contents from the Group Containers directory unchecked, which is mostly the database. If you were trying to roll back a user from a beta to a general availability version, you must check all the boxes, particularly the one for the Group Containers directory. 



    Image 2019-12-13 at 12.25.10 PM.png

  2. Hello,

    Evernote for Mac 7.14 is now available. You can download it here.


    • Sometimes the app would get stuck loading a note (usually a web clip or shared note) until finally it gave up and assumed you were offline. But now your notes should load fast enough to make you smile.
    • If you updated to macOS Catalina then tried to highlight text inside a PDF, it would look like there was nothing selected. You could say it was a big fail, but on the bright side, we fixed it.
    • Updates to templates
    • Like 1
    • Thanks 1

  3. 1 hour ago, Terminal said:

    Runs great! Only a few issues I see are carrying over. Slow scrolling on Mac (Only system I tested). When I have a note that is content from say a web article, scrolling is choppy and slow.

    Below is my system.


    Thanks! This is a known issue on the Mac client. Thanks for reporting! 

  4. 3 hours ago, david_be_good said:

    I have been experiencing "Note is unavailable. Make sure you are online" for one shared note.  I can access this same note from my iPhone Evernote application, but not Evernote on my MacBook Pro.  I can access all other shared documents except for this single document.  I tried installing Mac 7.14 Beta 1 and I'm getting the same results -- still getting the "Note is unavailable. Make sure you are online" on my MacBook Pro.  Any suggestions of what I could try next?

    Thanks your feedback? Can you provide me your activity logs and the note title you're reproducing this via direct message? You can generate an activity log by going to Help > Activity log and saving the file. 

    Also just to confirm, is this a note you shared to someone, or a note you're trying to join from another user?

    Thank you! 

  5. 7 hours ago, Eduardo Estefano said:

    I think I used to be able to copy text from Word documents displayed inline as well. It is not working anymore either on catalina. Was this fixed too?

    Yes, this should be working as expected. You should be able to highlight word doc previews, copy and paste it.

  6. 17 hours ago, korakoch.mt@gmail.com said:

    It Still have scroll slow on Macbook Pro Retina ... 
    (in note that have more image)

    not smooth like on web

    Thanks, this is still a known issue. We're working on a new text editor that is currently in beta in Evernote Web. The issue is fixed there. We'll be deploying the new editor experience to the desktop apps later, so you should see a fix for this coming soon. Stay tuned!

  7. 1 minute ago, Paul A. said:

    Thank you! Do these new features play nicely with non-beta versions of the mobile and desktop apps? (Specifically Mac and Android in my case.) If there are any major limitations to be aware of when moving back and forth between the new editor on web and desktop/mobile that would be very helpful to know.

    We haven't seen issues yet that could result in losing data or something this bad, but we've seen some issues where the old editor will display the information differently. For example, if you use a checklist in the new editor, the old editor will display a bullet list with a checkbox instead. 

    • Thanks 1

  8. Hey @Paul A.,

    Thanks for your post. For now, the main new features of the new editor are: 

    • Readability. You can now adjust the note width to align with best practices for optimizing the reading experience.
    • Text styles. Custom semantic headers allow you to specify large header, small header, and other common text styles.
    • New Insert menu. Easily insert attachments, tables, code blocks, and more.
    • New to-do lists. Recognize at a glance which to-do list items need your attention.
    • Smarter paste. Struggling with getting content to match the styling of your note? We took care of that.
    • Highlighter colors. Choose from several different highlighter colors to call attention to various areas of text.

    More info can be found in the URL below: 


    • Like 2

  9. On 11/26/2019 at 2:00 AM, Vincent Noel said:

    Is this still the right place to be informed about new Evernote Mac betas? There's been more than 2 months since the last beta.

    Are things happening somewhere else?

    This is still the right place. We release a new beta today. 




    • Like 1

  10. Hello,

    We have a new version of Evernote for Mac 7.14 Beta 1 with some bug fixes. You can download it here


    • Some notes won't load and subsequently display that the user is offline. 
    • Users not able to copy text from inline PDFs in macOS Catalina.

    Please let us know if you have any feedback and happy testing. 


    • Like 2

  11. Hello folks, 

    Evernote for Mac 7.13 Beta 1 is now available for download here.


    • Security Update
    • Note title and note content no longer overlap for very long user names
    • Extra whitespace is now trimmed in Space names and Space descriptions

    Thank you for testing and your feedback!

    • Like 1

  12. Evernote Web Clipper for Safari is temporarily unavailable for download. Our engineering team is updating it to be compatible with the upcoming release of macOS Catalina and the newest version of Safari, which will be available in the Mac App Store within the next few weeks.

    In the meantime, I’d like to offer some alternate ways to save web content to your Evernote account:

    * Use Evernote Web Clipper in another supported web browser, such as Chrome, Firefox, or Microsoft Edge.
    * Use the "Share" function in your browser to email web pages directly to Evernote using your [Evernote incoming email address](https://help.evernote.com/hc/articles/209005347).
    * Use your Mac or Windows companion app called [Evernote Helper](https://help.evernote.com/hc/articles/209005067). Evernote Helper lets you easily save quick text notes and screenshots to your account.

    • Like 2
    • Thanks 1
    • Confused 1
    • Sad 4

  13. Hi folks, 

    We are now slowly rolling out Evernote for Android 8.12 to our users. If you haven't seen the update in the Google Play Store yet, you will see it coming in the next few days. 


    • The Create Notebook dialog and keyboard no longer disappear when you rotate your device while using dark theme. 
    • When you try to change settings from the 4x2 widget, the passcode lock screen no longer appears twice.

    Enjoy and please let us know if you have feedback. 

  14. Hi,

    Welcome to the forums. Is this a recording that you created in Evernote for Android? Are you able to DM me a screen recording where I can take a better look? 

    1. Download AZ Screen Recorder on your device (free) from the Google Play Store
    2. Open the AZ Screen Recorder application and press the home button on your screen
    3. Open the Evernote application and press the shutter/camera icon in the AZ Screen Recorder tool bar
    4. Reproduce the issue 
    5. Stop recording once done by pulling down from the top of the Android screen and tapping **Stop**
    6. Share the video to either Youtube as an Unlisted video or through a cloud storage option (Google Drive, One Drive, Dropbox, etc.)
    7. Provide the link to the uploaded video


  15. Note History is not available in notes shared to you. Only the owner of the notebook that is shared to you can access Note History associated to those notes, even if you create notes in their notebook. 

    The New Evernote Web shows Note History for shared notes, which it shouldn't. Thanks for reporting this. I let our engineering team know about it and we hope to fix it soon to minimize confusion.

  16. It's possible to have more than one email in your Account settings. Check that area of your account settings and delete any secondary emails you may have in there. 


    If you don't have anything in there, try checking if you have any client rules that forward messages from Evernote to the secondary email address.


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