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beckystrahan

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About beckystrahan

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  1. What email should I respond to? I have tried three times to the support email and it still bounces back - but it takes days for the email to tell me that it didn't succeed. Is there another email I can use? The one receipt that was not received in Evernote - was sent on an ipad - all other notes are coming through. I have looked on line to see if the document was there but it is not.
  2. I had a problem with sending a document to Evernote. Evernote never received the documents. I sent a request to support. (see below) I received an email telling me to respond - -Everytime I have responded back my email is bounced back to me. - Forwarded message ----------From: <support-webform@evernote.com>Date: Fri, Sep 30, 2016 at 6:01 PMSubject: #1840978: email was sent to evernote but was not received on evernoteTo: xxxxxxxxxx ##- A document was sent to Evernote from phone/ipad which is the way, but it did arrive in EN -## This is an automated reply to let you know we're waiting to hear from you regarding your recent support request. Could you reply to this email and give us a quick update? Let us know if you’re having trouble getting us the information we requested, or if you have already found a resolution to your issue and no longer need assistance. Here’s what you submitted: Sep 27, 11:25 PDT an email was sent to Evernote for filing, all documentation shows that it was sent correctly, but it is not on Evernote.
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