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terryjbenzie

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About terryjbenzie

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    PREMIUM
  1. I finally received a response. They said that: I wasn't trying to change currencies mid-subscription or trying to change currencies in any manner. However, they did send me a link that led me to the correct currency....at a higher price. If I go in through my desktop app, I continue to receive a better offer...but using the wrong currency. Frustrating though I suppose that I will simply wait things out for a few months and hope that they get things back in order.
  2. Did anybody receive a response from the ticket they submitted? When I try to renew, it comes up in Taiwan Dollars for $67.50 per month (about USD$2) following a 40% off coupon that is automatically applied. However, when I try to renew in my account, it wants to bill for USD$7.99 per month. I submitted a ticket last week but didn't hear anything and my Premium subscription of eight years expired.
  3. It's working fine for me now and has been for the past few weeks. Of course, now clipper for Gmail is broken. Perhaps try to see if there's an update for either? Simple advice but I didn't do anything to have mine operational again.
  4. This is the main thing for me as the changes I've seen in recent years have been the ability to add tables (good), the introduction of ads into my paid account (bad), the removal of presentation mode (really bad), and breaking the web clipper (really, really bad). If they let you know what was coming, even in the bad, I could deal with it but with every update you have no idea what you are going to lose. I am keeping it for now but no longer renewing annually like I did for so many years and instead simply doing 1-3 months at a time because I have no idea what the service is going to loo
  5. I hate it as well but it's on iOS, I believe. It doesn't happen on Windows versions (and I don't remember it happening on my Mac).
  6. I'm bundling these questions together. I have a button in my Evernote Web Clipper that used to save emails into Evernote. It worked fantastically though since the newest Gmail update is gone. However, now I receive a message that the email is 'undefined'. I contacted Evernote and they said they were "doing a complete rebuild". I responded that it's only in Gmail and they said to check my settings as they haven't been receiving other complaints about it. Am I the only person who has lost this feature in the new Gmail? Related, you used to be able to right click on a phone and save th
  7. I was joking about the ads working splendidly as they are annoying, especially so for those of us who pay for the service. They did respond to me on Twitter and said missing features will be restored in "subsequent updates" so it doesn't sound like this I've used Evernote forever and individual customers haven't appeared to be a priority for ~three years as that's when they started scaling back features and dropped customer support. Either they are getting arrogant and figure if Apple doesn't need to offer customer support, they don't either or they are eying companies like Dropbox and
  8. They are 'sort of' responding on Twitter saying they are "aware of" the issue, which was what they said when Presentation Mode was removed in January...of 2017. We need to focus on the positive. Their promos asking people to upgrade from Premium to Business appear to work splendidly.
  9. I surfed in from trying to search for a solution to the problem on my iPhone but have never encountered the problem on either my PC or my Mac. It certainly would appear to be an auto-detect from Apple though I've never had this happen on another other similar app.
  10. No help is coming for this. The solution, as you mentioned is not to ever open any note that includes numbers on your phone, making Evernote something less than useful. You used to be able to view notes in presentation mode that would usually remove links but they took that feature out a year or so back.
  11. Regarding Evernote not coming in to explain why the feature was removed - they actually sent me here. I filed a user report and they responded with a request to report it here and included a link.
  12. I did though later found the earlier versions of my notes in Notes History. Support said they were trying to find a solution to the problem.
  13. I found out that Presentation Mode had vanished while in a meeting, during which it was decided "let's not use Evernote for this kind of thing anymore". Presentation Mode wasn't the only reason I used Premium but it was one of three and it would be appreciated if it could be brought back.
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