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About EricPSmith

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  1. More findings may shed further light on this issue... This evening, creating a new Safari window to regain access to Evernote web clipper didn't work, immediately producing spinning dots in new window as well. This is the first time creating a new Safari window has failed to work, since discovering workaround almost three weeks ago. I had four Safari windows open already, with 3-11 tabs each, when I opened fifth window where web clipper didn't work. After closing one of those original four windows (one with just three tabs) and then creating a new Safari window, web clipper worked in that new window. Maybe the Evernote team can suss out what this means. :-) Eric
  2. Alas, for me, using a new Safari window only cleared up the spinning dots problem for about a week in that new window. This evening, I'm once again seeing spinning dots at instapaper.com/u. Opening another new Safari window does once again get web clipper working at this URL. Don't know if it's related, but I did quit & relaunch Safari this afternoon, and first use of web clipper after that is when it failed.
  3. @cfront, Have you tried opening a new Safari window and loading Gmail there, as I suggested above? It worked for me. It would be really helpful to know whether or not it works for you too.
  4. Hi Annah, Thank you for looking into this with me. I'm relieved that you're getting the same behavior as I am at the Google URL. At least you have a starting place for tracking that one down. Regarding the spinning circle of dots issue, I've discovered some additional details that may prove useful... - when I open a new window in Safari, web clipper works properly on the above-mentioned Instapaper article list (instapaper.com/u) as well as every article I’ve opened from that list in Instapaper reader view - when I go back to previous Safari window that already had Instapaper article list open, clicking web viewer still produces spinning circle of dots - when I create a new tab in this older Safari window, and load Instapaper article list in the new tab, clicking web viewer also just shows spinning circle of dots - when I close ten other tabs in older Safari window, leaving just the Instapaper article list, clicking web viewer still just displays spinning dots - when I close older Safari window entirely, and then reopen those same 10 websites in 10 new tabs in the newer Safari window, clicking web viewer in Instapaper article list or one of the listed articles still works fine All of this leads me to believe that spinning circle of dots issue was with a particular Safari window (and associated process?), across both Safari app relaunches & Mac restarts. This leaves me wondering whether the problem was cached somehow, either by Safari or Evernote web clipper, and then repeatedly restored. Since I've now closed the problematic window, I can no longer do further testing on it, but hopefully this at least gives you a more substantial base of info to work from. At a minimum, this notion of opening a new Safari window and loading URL there may provide a viable workaround in the meantime. Eric
  5. Hi folks, I've been using Evernote Web Clipper successfully for maybe a year, and started encountering a new issue within the last several days. My current setup is a MacBook Pro Late 2011 running OS X Yosemite 10.10.5 with Safari 9.0.1 and Evernote Web Clipper 6.7, although the issue started with Safari 9.0 and Evernote Web Clipper 6.6. Clicking Evernote button on Safari still works on most websites, but extension appears to get hung up on occasional websites with a spinning circle of white dots on a dark grey box located at center of web page. Some of the problem websites include... https://www.instapaper.com/u https://www.instapaper.com/read/647490307 (every Instapaper article I've tried in reading view, including this one; this is my main use for Web Clipper) https://www.google.com/intl/en/googlevoice/legal-notices.html (this one gets no response from clicking Evernote button, not even spinning dots) Things I've tried, none of which have helped... - waiting 30-60 seconds for spinning dots to clear up & proceed (they didn't) - quitting & relaunching Safari - disabling & reenabling Evernote Web Clipper Safari extension - restarting MacBook Pro - updating Safari 9.0 to 9.0.1 - uninstalling Evernote Web Clipper 6.6 & reinstalling same version from Evernote website - disabling all Safari extensions except Evernote Web Clipper - updating Evernote Web Clipper 6.6 to 6.7 I've seen other threads in this Evernote Web Clipper forum describing the spinning dots symptom, at various time periods, but have found no definitive solution. Any help would be much appreciated. Eric P.S. If anyone reading this post would be willing to simply open one or more of the above links, click on Evernote Web Clipper, and report back whether they get the same or different results, that would be a huge help! Thanks!
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