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Tamaru

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Posts posted by Tamaru

  1. 1 hour ago, Dave-in-Decatur said:

    You claim to speak for a vast majority, and to denounce a loud minority. Have you got any statistics? Research? Or just your own opinion? Which you have a right to express, as do the those who disagree, but it remains an opinion. Lots of loud voices in these forums claim to represent a majority of unhappy users. But support forums are venues to offer complaints (among other things), and so they attract complaints. They don't provide an objective overview of opinion.

    I have common sense. Enough common sense to know that for any company, it isn't the small dedicated base of power users that keep the lights on. It's having mass appeal, it's a numbers game. And I also have enough common sense to know that when you inflate the cost to the customer up by 80% while offering little in return that is appealing to that mass market, they're going to go elsewhere en masse, as I have done after 12 years of being a customer. These are not grandiose claims, I'm not breaking new ground. If someone doesn't think your product is worth the price you've valued it at, they're not going to buy it. If you can't see the truth in that, I don't know how to help you, but I can't think of a bigger waste of my time than going out and doing research and finding statistics to prove the sky is blue, except maybe having 21,293 posts on a forum for a notetaking app.

    Enjoy dealing with posts like these from various people for the next several months :)

    • Haha 2
  2. Just now, bmcl26 said:

    You are entitled to your opinion, I am entitled to mine.  I am not desperately coming to the company defence merely pointing out that I reap a higher value than I pay for the amount it costs. If this does not suit your narrative tough.  I could not care less.  Good luck with your new Software whatever you decide on.

    Thanks mate. And you enjoy your overpriced, overbloated software.

    • Haha 3
  3. 2 minutes ago, bmcl26 said:

    Nor yours

    I'm exercising my right as a paying consumer of this product to feedback on its price. I'm sorry if this upsets a loud minority of power users who have nothing better to do than desperately come to this company's defence. You people have managed to respond to every critical post in this thread with deflections. Here's a collective WHO ASKED? from all of us.

  4. 1 hour ago, PinkElephant said:

    Reported …

    Aw diddums

    1 hour ago, bmcl26 said:

    The changes in the past two years have moved it on from a simple Note Taking App to something that has massively increased its value to me.  O, and I have also been using it since 2011, but my use has increased exponentially with the recent improvements.  Over the years, like all software, it has had its glitches, but these are usually addressed fairly quickly.   I am maybe fortunate in that I have not suffered some of the more serious problems that others have experienced, and I put this down to being patient and letting the software sync after adding or editing content, coupled with a good Internet connection.  If you are not getting any value from EN, plenty of other apps may suit your needs better.  I certainly don't grudge the 23p a day it costs me as I receive much more value than that by using it.

    That's nice. I haven't found use for any of the "new features," and I, like the vast majority of the userbase, just need a note taking app, which is what Evernote is supposed to be. As you said, there are other note taking apps that do what Evernote does without overestimating their worth and I will turn to them. 23p a day or not, an 80% increase in price is absurd for what Evernote is. Better hope you loud minority power users are enough to keep Evernote afloat as they alienate everyone else.

  5. I see the damage control brigade are out in full force, defending a ridiculous price increase for a product that hasn't changed substantially since I started using it in 2011. 2-3 "pebbles" as one of them put it, trying to hold back an avalanche of disgruntled users. Anyway, EN tried to charge me £80 for a subscription today, that's not happening. Nothing on this service has ever or will ever be worth that amount. Consider it cancelled.

  6. 18 hours ago, Dave-in-Decatur said:

    I don't know who's conning anyone; but in fact this is not happening to everyone. I have no idea how many people are experiencing it, but I'm among the fortunate who are not. It may be some combination of factors involving the Evernote Windows client, number and types of notes, Internet connection, Windows version, hardware, and who knows what else that causes these dramatic slowdowns. It's a real problem, but not a universal one; and posting your thoughts about it in multiple threads doesn't really help the community at large.

    The fact that it's not a universal issue is irrelevant - it's a consistent issue that is well documented and has affected many users for the past 19 months. Here's some conclusions we can draw from evidence:

    • There was a version of Evernote in which this was not an issue. Now it is. This suggests this is a problem with the client, and not people's hardware.
    • There is a current workaround that severs Evernote's connection to the internet, and many people in the thread I linked in my above post have reported that this solves the slowdown issue, once again suggesting this is a problem with the client.
    • I can consistently edit and render large files on Adobe Premiere Pro and After Effects on my computer, both of which should be more intensive actions than opening a note in Evernote, yet the former causes no lag or slowdown, and the latter does. Just how much juice does a notetaking app need?
    • The slowdown issues are not present on the Mac client, so unless they are vastly different software for some reason, it seems this is a bug in the Windows client of Evernote in particular.

    All of the above is why I describe anyone's attempts at trying to scapegoat an affected person's machine in respect to this issue as a "con." The fact that EN is constantly full of bugs and every new update seems to bring new ones also leads me to have little faith that this is anything but a client issue.

    As for why I posted it in multiple threads, the fact that it's been 19 months and there's not even been a peep from Evernote staff about the issue is disgraceful. Several people have reported that EN has been rendered unusable to them because of this issue, yet the priority seems to fall to frivolous things like emoji support. My posting in multiple threads is simply to draw attention to this issue, and EN's lack of response. It helps the community at large because it draws attention to the problem, and if it is ignored, it draws attention to how EN chooses to handle user concerns. People can draw their own conclusions after that, but I frankly expect more from a service I pay for. Your comment, on the other hand, seems to be trying to detract me from mentioning an issue that has affected many users, and keeping quiet about bugs not only doesn't help the community at large, it negatively affects it. Yes, you are fortunate that it doesn't affect you, but just because you aren't affected doesn't change the fact that many users are.

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