Pardon me but that response is more of a justification as to what happened.
I don't dispute the designer's thinking -- your explanation makes some sense. But, not completely, since now I have company data in my personal account as a result of this "improvement to data management." As, I represent a small business, it won't matter in my case. I cannot, and do not, speak for others on this forum. At the time of this "account split" I had personal information, company information and an employee sharing the company information between us. All paid accounts. I am the Admin to that account. Or, what was that account. I no longer have company information stored in EN and have closed the employee's account.
I do maintain and somewhat use EN on a personal (subscription) basis.
What EN should have done. was announce they had identified a potential data management issue for commercial users. Then, announced they were going to introduce a fix and offered a migration path. Not have the user base wake up one morning to find the mess they did.
Well, I thank you for the explanation. Yes, I really had issues with lost data. That was months ago and I consider it history. Since I don't know what nor how much is gone, it isn't worth my time to try and figure it out. My whole point of participating in this dialog was to respond to a post that data could be lost. I have experienced this. I have not taken any pokes at the new improved version of EN, although I tend to agree with the postings illustrating it's short comings. My philosophy there is that the old version is gone. No point crying about it. The new version will eventually improve. We just have to learn the new interface. I did put forth that effort and it seems OK now.
Oddly enough, what has prompted me to log into this forum again started last week with my wife purchasing a new iPad and her asking me about "note taking" apps - particularly hand writing recognition and the ability to edit PDFs. I dragged out EN. She remembered my fits over it and reluctantly said she would look at it but politely decided to do her own research. I installed it on her iPad using my account so she could see existing data and experiment as much as she wanted.
While familiarizing myself with any updates, I noticed my subscription was set to expire in several days. I decided it was worth not only maintaining it but the upgraded level appeared to offer some value to me. I decided to renew and upgrade.. To my surprise and annoyance, the system would not permit it. Hmmm..???
This resulted in my reaching out to tech support asking how I could not only maintain my subscription but upgrade. They sent back a list of steps that includes cancelling my existing subscription. I have yet to perform this as I am really concerned that my account may become burnt toast.
So, as of this moment, I am considering whether to just let the subscription lapse, or wait until it expires and see what renewal at my current level will be. EN (the company) is flaky enough that I may not want to spend any more money than has already been invested.
Respectfully