BigBug

I'm on a Mac running their M1 chip. My OS is Ventura 13.4.1.

I'm also running version 11.38.0 of the Evernote app, and when I click the Update Now button, it says I'm up to date.

Here's the problem: right at the top of the Evernote app, I'm getting a big red warning that says "Unsupported Client. Please uninstall your app and download the supported app from Evernote.com. This version will stop working on June 28."

How can I get this message while I have the latest version that is a higher number than the version on the Evernote website (11.38.0 > 10.58.8)?

Do I uninstall the version 11.38 and install the lower number 10.58?

I REALLY don't want to lose my notes.... 

Thanks!

Thanks for the reply.

FWIW, I did search. I found a number of threads that weren't helpful, but I did not find this one with the search terms I was using.

I've created a note that I would like to save as a template.

Unfortunately, when I select the three dots in the upper right, the "Save as Template" line is greyed out. (See image)

How do I get this "un-greyed out" so I can save it to my gallery of templates?

Thanks!

Wow, 300 characters seems like an incredibly small (and arbitrary) number.

My use case for the scratch pad is to use it as a location to capture ideas throughout the day, notes to self, etc. Then, at the end of the day, I would convert some or all of it into different notes. The limit of 300 characters is WAY too small for my use.

I hope they extend that limit to, well, limitless in the future. Just like any other note...

I really like the idea of the scratch pad on the Home screen. But there's a fundamental problem with it.

I can literally write only 7-8 lines on it before it tells me that "Scratch Pad Full - Convert to Note".

This is a terrible limitation. I want the ability to write down all kinds of things into the scratch pad as, well, a proper scratch pad. 

Does anyone else have this problem? Is there anything I can do to increase the capacity of the scratch pad?

Evernote, are you listening? Can you fix this, please?

(I'm on a Mac)

11 minutes ago, wbutchart said:

I checked today and nothing was there, the joys of these slow roll outs. Somewhat frustrating that there is no notice of an update with indication of fixes or new features. 

Seriously? That's ridiculous. Why roll out updates to only some of the users? Do they have a bandwidth problem with handling too many updates at once? Once again, I question the intelligence of the Evernote upper management team.

26 minutes ago, wbutchart said:

What, there is an update out? Lol Evernote have communicated this well. 

I know, right?!  With all the missing features and bugs, I check the Help>Check For Updates button every day. Yesterday, they released V10.2.4.

One of (many) of my gripes with the new version V10 of the Mac app was the loss of the classic note links. These are links you click on when outside of the app that bring you back into the app and open the relevant note. This is a critical part of my workflow, as I often embed Evernote links into things like my Todoist actions.

Well, in V10.2.4 that came out last night, it appears that these "classic" links are back.

On the mac, you right-click on a note in the list view, select Copy Internal Link and then select Copy App Link (i.e., not the Web Link). Voila! Thank God they brought this back....

(Alternatively, you select CMD-OPT-CTRL-C from within the note itself and it copies the App/Classic Link to your clipboard.)

Evernote's management finally did something right with the new app. Now if they would bring back top-list view, email sharing of notes, CMD-J, etc.... I'd be be happy(ier).

2 hours ago, oden said:

PLEASE, FOR YOUR OWN GOOD, GIVE EVERNOTE A CHANCE TO APOLOGIZE AND IMPROVE. I have been using Evernote since 2011, happily. The last release gives me, like many other fellow users, multiple headaches. A lot of our favorite features are gone. Some new features are not user friendly. Performance is slow. PR was poor. Yes, it should have stayed in beta mode much longer. This holds also true: Evernotes basic intentions for this total make over are legit and logical. They just had to escape the dead end street. Potentially Evernote is still the best organizer out there. I understand the anger and frustration of my fellow users but I encourage everyone to give Evernote a chance to improve version 10. Please, after venting your frustration, give Evernotes developers a break and feed them with detailed, constructive user feedback. I suggest, if possible, you fall back on a recent legacy version. Still superior to the latest Notion, OneNote and others.

I'm not so sure about your last statement. I, like many others, am very disappointed with this latest version. I have installed the Legacy version, which seems to be a workable solution for now. That said, I did also sign up for a free trial of Notion. All I can say is, "wow." It's very, very good. Is it perfect, no, of course not, but it seems to have many of the features that Evernote took away in V10. It also has a lot of other really interesting features that Evernote never had. I'm definitely going to be using Notion in parallel with Evernote for the next month or so and then reevaluate my path moving forward. If Evernote doesn't return the key features that I've come to rely on so much in that period, and if Notion continues to work as well as it has for me initially, I'm making the switch. Life's too short to stick around on--and keep apologizing for--a sinking ship. 

I really prefer this view, too, as it allows you to see the full note title, sort notes easier by different criteria, and generally gives a wider note to work with.

I asked Evernote help and they told me this view has been removed from the features of V10. They said it *might* be added back in later, but no promises or timeline on when it might.

Argh! Yet another feature removed that I've come to rely on!

1 hour ago, GrumpyMonkey said:

Hi. The internal note links (creation and use) work fine for me. I am on Mac, though. Is this a problem you are seeing in Windows?

As for the loss of features, I'm not terribly pleased about it either, but if we hold Evernote to that standard (paying us / reducing costs for every feature they remove), we'll probably want to call Apple and inquire about those phone chargers (they won't bundle them with the phones for "amazing reasons," because it was the "right thing to do"--it also enabled them to fit more phones on the pallets and save a huge amount of money). As a paying customer, I don't need rebates or reduced fees. I'd just like to see them get to work restoring the missing features. 

I'm using the old and new version of the app (on Mac). I don't think I've got any major complaints about the user interface (besides the missing stuff). They both have their pros and cons, but overall they get the job done well (for me).

I'm not talking about the internal note links. I'm talking about the "classic notes link" that one could access via the CMD key when right clicking on a note (I'm also on a Mac). This was/is a link that you could use outside of the app that brought you back into the actual app and opened note. (And no, I'm not talking about the Shareable web link, either).

And we're going to have to agree to disagree. When I pay $X for a feature set (which I just renewed prior to this release) and then the new release removes 6-10 key features I have come to rely on, I *do* believe Evernote owes us a partial refund. Your argument about Apple is an entirely separate issue and may/may-not also fall under this same category. I'm talking about Evernote, and they've greatly let me down with this release. 

I'll echo the loss of CMD shortcuts, terrible user interface, etc.

For me, however, the loss of Classic Note Links is a show-stopper. This has to be replaced asap or they'll lose me to something like Notion as its an integral part of my workflows.

I've been a paid user for the past seven years. I **PATIENTLY** waited for them over the past year as they worked through this major update. 

I could not have been more disappointed.

I believe Evernote owes all of us paid subscribers a rebate or reduced subscription. They've literally removed dozens of features with no corresponding reduction in price.

Shame on them!