tommc4

Wiped the phone, set it back up with everything default. Added one app. Scannable. Same issue.

Was getting frustrated, tried Readdles ScanPro. It dies the same thing. When talking with Apple Support, they screen shared on my phone. That stopped the ringing, but still did not email! So it must be either a processor issue or something else in the device.

I posted a warning on the Apple App Store. I like the ease of Scannable, but there are many scanning apps! Thanks, however.

Yes, I am sure. We had the 12 ProMax, upgraded on 4/30/23. Just checked on my wife's phone, same issues.

Just tried it on myiPad Pro M1. Sent to myself. Works fine. So, its gotta be the actual phone causing the issue. We had a really nice cache cleaner that needs to be update for the newer phone. So that MUST be the issue. Hopefully, Developers will fix and update.

Yes/. I send myself stuff all the time. I just thought, let me check on my iPad. Same iOS version. Be back in a few.

yes, both email clients work fine. Send and receiving all day.

Just tried with default Apple email client. Same thing. So it must be something with either the update or processor! Really weird.

Nothing is received. Have sent a test page to myself several times. After the ringing, I hit the DONE prompt, and it returns me to Scannable, like it always has. I Have the default client on my phone, but have been using SPARK for years with zero issues. Just changed the default back to the Apple client, same thing happens. I think it has something to do with the new processor, but I am not sure.

I am on Evernote, but do not use it dues to the high cost for wife and I. We each have iPhone, iPad, And Macs. I AM logged into Evernote through Scannable. Scan the document. Select email enter the required data Hit send. I have been using this app for probably 3-4 years. Same procedure. Upgraded to new phones. Sharing to MYFILES in iCloud works fine. It is EMAIL that I am having the issue with. Just tried again, same thing. Phone rings 3 times. email never sent. Frustrating, darnit! Thanks for the suggestion, though!

There is not login/logout of scannable, but did a hard reboot of the phone, entered password, tried again in Scannable, same issue. Thanks for trying!

(Not sure where this needed to be, could not find a suitable forum.) We recently upgraded to iphone 14 ProMax phones. Just discovered an interesting "feature/bug". Scanned a document into PDF, as always. Went to dent it. After entering all the info, hit send. Phone rang 3x, then nothing. Emails never sent. Worked fine on our 12ProMaxes we traded in. Deleted app, cleared all caches, rebooted phone. Repeat. Still doing it. Darnedest thing I have ever seen. iOS 16.4.1(a), Scannable 2.5 (2524) I know its free, and a damn good app. What's up?? It seems to send to files OK, so I can use that temporarily, but, maybe they don'tknow about this yet? We use scanable a LOT. so any help would be appreciated! Thanks, everyone!