meirjean

Pure gold indeed!!! <3 

Thank you Evernote 

On 3/3/2017 at 6:01 PM, Dave-in-Decatur said:

@meirjean, this very serious topic is being discussed in this thread:

@Dave-in-Decatur Thanks, but it seems they've stopped responding to our requests for an update & it's been very long, we hope they haven't given up on this

 

 

Hi,

First of all let me say IOS is the only platform Evernote does a (very) good job in handling RTL.

My only complaint is this:

(After the text is aligned to the right & you input some text):
Writing a number followed by a dot at the beginning of a line (say 1.) the number will disappear.

Any insights?

Dear developers,

Last year you've made a change in your Android app & since then it's very (very!) hard to use it for RTL languages.

Arabic alone is the next most spoken language in the world after English (http://www.vistawide.com/languages/top_30_languages.htm) (preceding it are only Chinese, Hindi & Spanish).

The support for RTL across all your platforms has been inconsistent & it's a shame as it's possible to achieve.

How do I know? from the following:

- The IOS version currently works ok - start writing & then long press the screen & click the IOS change orientation symbol (2 opposite horizontal arrows)
- The windows version works weird - it's possible to write from right to left but the cursor doesn't follow as you type & actually placing it at the end with the mouse makes typing start at the beginning of the line!
Additionally either typing numbers(!) or (god forbid) adding a word in English messes up the entire line & renders the text unintelligible & non-editable.
- If a note was written in IOS (aligned to the right first & then add the text, not the opposite or it won't work!) & then opened in the Windows program - magically the Windows program works perfect!

This shows you fixing all versions to do RTL is possible & I believe I've just given your programmers an option to check what is it that works & implement it in all versions.

Please help hundreds of millions of people use your apps (Adnriod in particular), please, please, please allow us to continue & use Evernote

Dear developers,

Last year you've made a change in your Android app & since then it's very (very!) hard to use it for RTL languages.

Arabic alone is the next most spoken language in the world after English (http://www.vistawide.com/languages/top_30_languages.htm) (preceding it are only Chinese, Hindi & Spanish).

The support for RTL across all your platforms has been inconsistent & it's a shame as it's possible to achieve.

How do I know? from the following:

- The IOS version currently works ok - start writing & then long press the screen & click the IOS change orientation symbol (2 opposite horizontal arrows)
- The windows version works weird - it's possible to write from right to left but the cursor doesn't follow as you type & actually placing it at the end with the mouse makes typing start at the beginning of the line!
Additionally either typing numbers(!) or (god forbid) adding a word in English messes up the entire line & renders the text unintelligible & non-editable.
- If a note was written in IOS (aligned to the right first & then add the text, not the opposite or it won't work!) & then opened in the Windows program - magically the Windows program works perfect!

This shows you fixing all versions to do RTL is possible & I believe I've just given your programmers an option to check what is it that works & implement it in all versions.

Please help hundreds of millions of people use your apps (Adnriod in particular), please, please, please allow us to continue & use Evernote

@Matt W.

Does this mean you've given up on this?

There is a way to resolve the RTL issue in all versions!
How do I know? from the following:

- The IOS version works ok - start writing & then long press the screen & click the IOS change orientation symbol (2 opposite horizontal arrows)
- The windows version works weird - it's possible to write from right to left but the cursor doesn't follow as you type & actually placing it at the end with the mouse makes typing start at the beginning of the line!
Additionally either typing numbers(!) or (god forbid) adding a word in English messes up the entire line & renders the text unintelligible & non-editable.
- If a note was written in IOS (aligned to the right first & then add the text, not the opposite or it won't work!) & then opened in the Windows program - magically the Windows program works perfect!

This shows you fixing all versions to do RTL is possible & I believe I've just given your programmers an option to check what is it that works & implement it in all versions.

Please help us, please, please, please

25 minutes ago, ghalibmeer said:

Agreed 

Amen

@Matt W. we're happy you'r not ignoring us (that would have just made me drop the use of the app completely) but please, this is crazy, I keep using the app & recording all my notes in it in such an uncomfortable way (every time I type in it I'm frustrated but keep believing it'll soon be fixed) - please don't abuse our patience- is there any expected time line for this to finally get fixed?

Hi @Matt W.,

I appreciate your efforts but this is just to let you know it's the first time I'm not renewing my premium account & I'm sad to say it

's for this reason 

I've also stopped recommending Evernote to friends - I don't want them to be as frustrated as me with so much data with you already with just trying to figure out a way to transfer it to another service..

Good luck resolving this super critical issue for millions of users, if I've not completely moved to another service I would be sure to renew it once it resolves..

Please keep us posted..
 

On 6/2/2016 at 8:56 PM, Matt W. said:

Hello @meirjean,

It is currently "in-progress", which means we are working on it. I will keep you all posted as soon as I am briefed on it.

Hi @Matt W.,

Anything?

-Meir-

Hey @Matt W.

Any news?

-Meir-

Thanks again @Matt W.!

Don't know if this helps but here's more info:

Your Windows desktop program always had some confusing issues with Right-to-Left texts - the cursor doesn't follow the text while typing but is instead stationary, remaining at the beginning of the line (which is very confusing for editing) & placing the cursor at the beginning of a line produces the same effect as the new Android update does (it starts writing at the end of the line instead - placing it at the end starts writing at the beginning..)

I've come to terms with this & although it could sometimes be really uncomfortable it's somehow manageable. (your Windows App BTW is perfect & doesn't have this problem at all but is just less comfortable with a non touch screen..)

Hope this helps & can't wait for the Android app to come back to normal - maybe on the way you might fix the Windows program cursor issue also!

Thank you @Matt W. for the attention,

This indeed started after the update to the Android app - I believe it has to do with your new editor, right after you guys posted that there's a new editor the issue started .

Writing & editing on the web is fine..

BTW - notes that were written in the past & are accessed now through the app are still ok - they are aligned to the right as they should but just new notes cannot be aligned to right.

Editing anything in Hebrew or Arabic is impossibly confusing (clicking at the end of a line will start typing at its beginning & the other way around).

I have high hopes with you helping Matt - I use the app all the time & would hate to have to switch service (300 million right-to-left language speakers would probably have to do the same..)

A big thank you in advance!!!

(p.s. I would be happy to help with any further questions until resolution, I'm also sure it's not a specific issue with me - opened Evernote at a friend's android phone & it's the same..)

I agree - terrible :(((
Any response from Evernote?!!!