Paddytc

Found a solution; I long ago set Alt-F as my Evernote keyboard shortcut for Global Capture Screen (in the EN Shortcuts menu) It stopped working after I updated to Win 11; now the Windows Snipping Tool pops up instead. Here's the workaround: 1 press keys Alt-F 2 left click on New in the Snipping Tool (note there are options for setting the clipped area) 3 draw outline on screen with mouse left button and let go to clip it 4 in the resulting popup of the clip in the Snipping window, click on the X in the upper right corner to close the popup 5 Then the new note with screen clip will appear in EN. This adds two steps, 2 and 4, to the process!

1. No Local Files w Ver 10?? A user in another non-EN forum posted "As an EN user, you're probably aware they recently moved entirely to the Cloud. So no more local storage and synching. That has its pros and cons and some users have left EN because their internet connection isn't fast enough." I searched this Forum, and found some hints that this might be true, but I didn't realize it before. This was always a feature that I valued, not depending on the cloud to protect my years of files. Doesn't seem to be a way to get definitive answer, only option is to post here. 2. So, why was EN churning one of my hard drives at 100% today even though it's not stored there? I quit EN (File/Exit), and yet a process continued to run in Task Manager on Windows, showing it was responsible for the drive being maxed out in activity, and it continued long after quitting EN. 3. Frequent Non-responding crashes with the legacy 6.25 and earlier were a problem; now ver 10 seems to have gained this problem, with at least once a day finding that a popup asks me to relaunch or wait when I click on a note in the desktop app. I've got high speed internet and fast PC running on SS memory, six CPU cores, 24 GB RAM.

@gazumped"No clue why you should have lost tags or notebook names though - is that in both the old and the new versions? " No, it's just the 6.25 version where the tags and notebook names are missing. They are there in the 10 version. Thanks for the link, I'll check it out in detail. @lori410 Thanks for the tip re .exb.* -- I'll try that. I also have used CCleaner to try to wipe out all the 6.25 links in the Registry before trying reinstalling it. Haven't done the reinstall yet to see if that helps.

Not quite fixed -- EN 6.25 works when reinstalled, after deleting the database, but all the Tags and Notebook names are missing, and customizations are missing too. Then, separately, 10.7.6 stopped working, and upon reinstalling, each time there is an update, it forces an uninstall of 6.25.1. So far, this whole revision of EN code has done nothing worthwhile for my use, except 10.7 doesn't hang as often as 6.25 and earlier did, but it has been a constant problem for my use. I keep hoping that eventually they will bring out something new really useful, a la Roam or Obsidian, but there is no hint that is in the future. If EN weren't so integral to my daily use, with over 60,000 notes to date, I would abandon it. Right now I'd settle for the time being if I could customize the keyboard shortcuts, like can do in 6.25.

Found the solution! -- From Tools/Options/General -- at bottom is a link to the database -- opened the folder, closed EN 6.25.1, deleted the EXB file, then restarted EN 6.25. It immediately started downloading the latest notes, and I expect will repopulate the database overnight.

Thanks, but Ctrl-click on the ! doesn't give any info -- just brings up a menu - Show Labels; Customize Toolbar; Restore Defaults. But the Activity Log under Help shows errors: 00:15:45 [ERROR ] [19524] [30908] Commit failed: code=00000302, CANT_INSERT_ATTRS_TABLE, error: "Can't save uid=9, error: database disk image is malformed (11)" 00:15:45 [INFO ] [19524] [30908] 0% Cannot commit transaction "writeNotes", error: CANT_INSERT_ATTRS_TABLE (Can't save uid=9, error: database disk image is malformed (11)) 00:15:45 [INFO ] [19524] [30936] Client synchronization finished, status: failed 00:15:45 [INFO ] [19524] [30936] * elapsed time: 0s Seeing that "database disk image is malformed" I tried running ChkDsk /f , and restarted, but that didn't make any difference. Does anyone know how to wipe out the database and re-download from cloud? BTW, I found that EN is putting its files in strange places -- under Programs in AppData Local, under Apps in another version, and in Program Files x86 Evernote folder in another place -- confusing.

In the last couple of days, 6.25 has stopped working -- it won't sync, and it won't create new notes, including screen clips, which I rely on it to do. It had been fine, even with the new 10 installed. I've tried running repair, reinstalling, restarting PC, all the troubleshooting things I can think of. Makes me wonder if the latest EN 10.6.9 has changed something that is has messed up 6.25. Haven't tried uninstalling EN 10 yet, to see if makes a difference. If it has changed the database, or the parameters, then doing so wouldn't help. To me, EN 10 is still a disappointment. Only good thing about it is that it does seem to sync without the troubles that EN 6 used sometimes have, and it doesn't hang like 6 often did. But it is still hamstrung in the important features that I've used most.

Same problem, been happening for several days, ver.6.16.4.8094 (308094) Public (CE Build ce-58.1.6897), and this fixed it. Thanks Jonathan!