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Posts posted by eafpres

  1. 46 minutes ago, lisec said:

    The irony is that you can only get support for a  release, not a beta.  


    I have actually opened tickets on betas, with the goal and outcome being they communicate with development.  The reasons I have done this are mainly when this forum is silent on my reported issues.  In general, when I see an issue w/a beta my main concern is to (a) get someone else to confirm it, and (b) ensure development is aware.

    • Like 1
  2. On 12/26/2017 at 11:26 AM, eafpres said:

    This has been happening to me using the beta 2.  I had the problem before, then it seemingly cleared up, and now it is back.

    I have been seeing crashes nearly every few minutes with 6.9 beta 2.  Sometimes it just vanishes while not being accessed, other times while doing things (like: copy/paste, delete notes, file notes, etc.).  I'm considering going back to beta 1 or 6.8 GA it is affecting me so much.

  3. 1 hour ago, chirmer said:

    This doesn't work for me. I'm literally unable to get PDFs out of Evernote, because even exporting attachments does not export every attachment from the selected notes. I'm getting pretty desperate at this point. Hundreds of stranded PDFs.


    I'm unclear on your use model, but for me I can open Evernote PDFs in my default PDF app, and I can save Evernote PDFs as well.  I don't use export but "open" and "save as" etc.  Not sure if it matters but I use Foxit for PDF editing, vs. Adobe.

  4. 20 hours ago, eafpres said:

    Bug: select a stack (not a notebook within it)

    Begin typing in the search bar

    Focus goes to All Notes, and that persists when the search is executed

    Result:  you need to use the drop down to go back to the stack you wanted to search

    EDIT:  Clearing the search leaves you in All Notes

    EDIT: After selecting the desired stack, editing the search shifts focus back to All Notes

    Has anyone confirmed this behavior?

  5. Running on Windows 10

    Bug: select a stack (not a notebook within it)

    Begin typing in the search bar

    Focus goes to All Notes, and that persists when the search is executed

    Result:  you need to use the drop down to go back to the stack you wanted to search

    EDIT:  Clearing the search leaves you in All Notes

    EDIT: After selecting the desired stack, editing the search shifts focus back to All Notes

  6. 9 hours ago, agsteele said:

    But worse, as you observe, the relevant resource opens inside the Evernote window and now I can't get back to the original note or to a different note.

    This happens to me (Windows 10, EN 6.8 beta 5).  I played around a bit.  As noted you can click on other notes in the list but the content of the note panel does not change.  Likewise for notebooks.  Also, happens if you have the note open in its own window or in the EN note panel.  Looks like this browser-ish integration isn't ready for prime time yet.  I have not filed a ticket as one of you may have already done so.  If someone could confirm there is a bug open on this that would be great.

  7. On 12/6/2017 at 6:08 PM, eafpres said:

    This beta crashes several times in an hour of use, also hangs on "Not Responding" but never comes back.  Sometimes it is very fast, sometimes not.  If I can repro issues I'll submit a ticket, but would be interested to hear if anyone else is seeing crashes (i.e. app shuts down and on restart, you get the dialog to send the crash info to EN) or freezing issues.

    Update--I have not been experiencing more crashing; now just the "usual" "Not Responding" issue.  Maybe in 2018 I can get a new PC with a pure SSD and all will be good again.

    • Like 1
  8. On 11/28/2017 at 2:22 PM, Shane D. said:

    Hi All,

    As Geoff mentioned, my name is Shane and I'll be taking over as Evernote's new Support Community Manager!

    My main goals here are to relay the voice of the Evernote Community to our product and development teams, organize and curate the discussion forums to best enable users to find the information they're looking for, and to do whatever I can to continuously improve the overall community experience.

    I'm very exited to take on this role, and look forward to working with all of you in the future!



    Welcome. I’m sure you are in for a fun ride. Lots of great users here who help a lot. Having coordination should add value. 

    • Like 1
  9. On 11/26/2017 at 10:16 AM, DTLow said:

    It's a constant evolution; the OS changes, requiring EN app changes.  
    Not just slowness, the app or features may stop functioning

    Of note--yesterday my Windows 10 updated (without warning--my system just hung, and restarting ran an update I for which I wasn't notified).  Today EN is having major "Not Responding" issues for me.  Recently it had been performing fairly well.

  10. 3 hours ago, CalS said:

    Yeah, I see the same thing, weird.  I was able to get consistency by putting created:day updated:day in the search bar and toggling the All/Any drop down.  However, after I saved the search it performs in error.  Definitely a bug.



    FYI, in saved search, searches saved with any:  sometimes come up all:, randomly.  EN is aware of this and has a bug open to fix.  Sounds related.

    • Like 1
  11. 58 minutes ago, EdH said:

    It doesn't seem to me that search filters should affect new notes, but it does. I have a saved search and I've clicked on it, which is basically:

    So I am paying bills, and when I go to download bills/statments as PDF files, I am saving them from Chrome into my Evernote Import Folder.

    The problem is they are all imported with @home and #bills tags. This is not correct.

    If I click on NEW NOTE while in this search, the note is created with @home and #bills tags, and I. CANNOT. DELETE. THE. TAGS. from the note. Clicking the little x does nothing.

    This has been broken for a few builds. Can someone look at the logic that is going on? 

    • I can understand New Note working the way it does, except I should be able to delete the tags.
    • I cannot understand how importing files, which can be 100% unrelated to my current project, gets tagged based on a search that is set. 

    I tried this and it is not happening to me.  But I do not use tags or notebook names with symbols other than -  .   I then created notebook "@goofy", and created 2 notes in that notebook with tags @donald and @minnie.  Saved a search notebook:@goofy, tag:@donald, then ran that, then new note, and the tag is applied.  So I can repro with the @ symbol but not without it (didn't test#).

  12. On 11/8/2017 at 1:08 PM, EdH said:

    Left Panel, Note List, and Note Panel are checked in view, so upper right is note list, and lower right is the note body.

    There is no "File Exit" - either the app crashes on its own, or hangs indefinitely until I kill it via Task Manager. It never recovers in that session.

    ANd the note is in a notebook that is in a stack. Finding the note in the notebook doesn't crash. Seems to only crash when I am in the "Notebook" icon showing all 22,000+ notes.

    EDIT: Also crashes when in the stack and not the notebook.

    If I search for:

    tag:excel refresh date

    it doesn't crash. It is like it requires all 3 tags to be used.

    I had the crashing problem in EN Windows in beta 2 and 3.  In my case, selecting the note, selecting it as 1st or last in a shift-select, having it appear as the 1st item in a search, etc. all crashed instantly.  Basically, with the note panel open, if the note was active there it crashed.  It was a handful of feeds that crashed every time, for every emailed note from that feed.

    To help support, they asked me to export some said notes in enex format, and send to them.  I did so, and they could repro the problem, and it is fixed (for me) in beta 4.  If you can do the same hopefully they can repro the problem.

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