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About GillianAllClouds

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  1. cameronreilly — thanks for the screenshot! I don’t seem to have that button, or it’s covered up by the bar with the < in it, as you can see in my screenshot. There’s probably a simple adjustment, but I don’t know what it is. I’ll try all the usual stuff again — reboot phone, sign in/out, delete & re-dl the app... But, DTLow, I agree. If those don’t work, support is next. Thanks for the reply!
  2. Can somebody help me to know why I can keep my record file.

    while using rocord function, at last, push the OK ( finish) button, than

    sunddenly the file was gone?

    Jesus, who can tell me what’s the problem is?

  3. I just had this problem. When I read your post, what got my attention was that you said you hit "Done". Where did you do that? I don't see anything on the screen when I have a note open in my iOS app that's even remotely related to Done, Save, Sync, Enter, etc. And each time I leave a note, nothing I changed has been saved. It does work the other way around -- changes I make on my laptop sync and save properly, and there's also the sync button on the laptop app if I want to be very sure. But it's incredibly frustrating to see no option for this on my phone. I thought maybe I needed an update, but I checked and I've got the most up-to-date version, so it's possible I'm just not looking in the right place, or misinterpreting an icon. Where is this "Done" of which you speak?
  4. @Nick Harvey -- if you use Evernote a lot and every note is really that important, I'd say it's worth it to become a premium member. Just rescuing that one encrypted note by being able to view the history was worth five bucks to me for a month-- and Evernote is so great that I'm glad I finally gave them some money after using the service for free for years to sync my devices before Airdrop made it so simple to share docs instantly. Anyway, just a thought from one more satisfied customer.
  5. If a note is deleted but the trash has not been emptied, the note can be restored from the trash. Once the note is restored, any note history is available as well. (Note history is a premium feature. If you are not premium & need/want access to note history, you can pay $5 for one month of premium & then be able to access the note history.) If a note is not deleted but rather modified, note history may be the answer. Note history is only taken once about every eight hours, so any recent changes may not be included. Notes do not randomly disappear into thin air, so either the note was modified and/or deleted. It is always (ALWAYS) recommended to have EN Mac or Windows desktop client running on a computer & regularly make backups of that database so you have another option to retrieve important notes. When you rebooted when EN was running, that may have corrupted your note. Rebooting when an app is running can do this & not wise to do unles it's your absolute only option. Once this change was synced to the EN servers & subsequently to your other devices, it may be the note is not able to be recovered unless you have a Mac or Windows EN client backup. You could try submitting a support ticket. Good luck. ONE MEELYON-- NO, ONE TREEEELYON THANKS TO {{{{{{{{BurgersNFries }}}}}}}}FOR THIS! Because I just deleted the stupidest thing I could possibly delete. Yes -- my list of passwords in my double-encrypted key-coded Evernote all-passwords file -- and I lost my hard copy somehow and kept meaning to make another, but I never, um -- OOPS! I didn't delete the whole note, just had the encrypted box of stuff accidentally highlighted and then backspaced an extra line and BAM! -- deleted it. *sigh* I tried to access the unscrewed version on other devices with the wifi off, but since I wasn't premium, I couldn't look at the notes offline. So I did what you said -- signed up for premium and it said I now have access to note histories. But it doesn't say how that works. I started googling but wasn't getting what I was looking for and I'm getting somewhat anxious because I'll need a couple of those passwords later today. I'll keep looking for instructions, but thought someone might be up and reading threads in a different time zone and might provide the answer faster than I can find it... Just playing it safe as possible! Thanks! And thanks again to BNF for the original info!
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