Its been awhile since I had this problem, but a couple of days after I uninstalled and re-installed the app and purchases, the paper collections finally showed up and everything has been great since. So hopefully it will do the same for others. Its still annoying though.
New to Penultimate. I purchase the time and task and design paper collections. They worked fine yesterday. When I try to access them today, the collection is there, but they are all just blank paper. I restored purchases, no go. What is going on?