BruceVa

So I think I've solved my problem....don't click on the offer to open the web option. Thanks everyone for the help. I love the app even with low usage and was concerned that I'd have to give it up.

Is clipping considered opening EN? I just clipped an article with EN and had no problem. I then, after closing our of the clipping, opened the desktop app and had no problem. After clipping there is an option to open web or app from the clip page. I selected app and had no problem. I then tried to open the web version and it failed for an unknown reason. It may be that opening that web option is what is creating the issue?

So my EN app on my pc is a web client? How do I access my database after clips if that is true and I'm limited then to one physical device or an inability to see my data base.

Is a firefox clipper a device? Given that the likely reason for the restriction to two devices is to keep the syncing across devices to a minimum whey would a clipper be counted as a device?

Can't disagree, but my every day visits to the Washington Post and NY Times or my sometimes visit to my credit union.cause the 'who are you' problem causing a new log in and maybe a two phase identification when I have been on the same machine for years. Embedding something on my pc that only they know of and can check would make sense. I should point out that I do not use a VPN.

Thanks for the reply. I am using the basic EN on two devices; desktop and laptop pcs. I am not a heavy user and feed EN 99% of the time with clips taken by the firefox 'addon'. I have the EN app and firefox on each device. Occasionally I will get asked to upgrade or drop a device. If I remember right the last time I successfully clipped and then opened my EN app to look at the clips and was asked to upgrade. How did I violate the two device rule? Whether this has anything to do the problem I don't know, but I very often get asked by a web sites that I use often and some daily to identify myself because I am on a new device when I am on my usual desktop pc. Whatever they are using to identify my device has changed. To respond to another comment re fixed IPs I am not an expert in the protocol, but have been told that TMobile home internet service (hot spot) does not use fixed IP addresses because of a shortage of them, but you can get a fixed address by paying extra. Bruce

Apparently we are victims of random ip addresses. My T-Mobile IP addresses change all the time. Why can't cookies be used instead?