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Tree of Life

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Everything posted by Tree of Life

  1. Hi Team- This is a pretty generic error in the log file and can point to different errors. "Nope" is on the right track here, but needs to look a couple more lines up in the log file. The issue is most likely the notebook that the "xxxxxxxxxx" note is trying to access. If you see a notebook 4-5 lines above the: 0% EDAMUserException: errorCode=PERMISSION_DENIED parameter="authenticationToken" you have found the root cause. In most cases it is a shared notebook that is no longer valid. Perhaps the owner renamed the notebook, deleted the notebook or changed access priviages. Here's what to do: Delete or leave that notebook (right click). Then go back to the person who shared the notebook and ask them to reshare with modify rights. If this is not the case for you, or if you want additional help interpreting the log file, feel free to open a support ticket. We are here to help. I finally got this working ... and providing additional information in case it can help others ... I tried syncing, and then looked in the log file found under the help menu. I noted the first line on creating a server tag, and then the second line DATA_CONFLICT error. I restarted Evernote, deleted the offending "republican" tag, emptied the trash, and then successfully synced. Hope this helps. Ken 19:59:34 [41] 42% Updating server items ---> 19:59:34 [41] 42% Creating server tag "republican" ---> 19:59:34 [41] 42% EDAMUserException: errorCode=DATA_CONFLICT parameter="Tag.name" 19:59:34 [74] Client synchronization finished, status: failed 19:59:34 [74] * error: Sync failed due to unexpected behavior at the client side
  2. Worked Great SergPro, Installed, restarted Evernote, and it works great. Thanks for the advice. TOL
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