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Cherice B

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Posts posted by Cherice B

  1. 2 minutes ago, PinkElephant said:

    I did not say everything is fine now. On the other hand I can’t test, because I did not have this duplicating thing (keep my fingers crossed ...).

    IMHO the only duplicating that makes sense is when a note (this means really that note, not the client in general) is opened and edited on two clients at the same time. Just to have it open should be no criteria, but I can’t exclude the possibility that the iOS client needs to sync again and again as long as a note is open, to avoid that data loss issue we discussed for years here in the forum.

    From what I have seen in the Forum EN staff seems to be very interested to get hints for any further duplication happening with or  after rel. 10.0.3

    My apologies, I misunderstood your intent

    • Like 1
  2. 39 minutes ago, PinkElephant said:

    If we have several clients open and edit the same note (beta or not), this will lead to a sync conflict, and by this to a duplication.

    EN server can’t decide in this case which edit is „the real one“ and will keep both to make sure nothing is lost. This is IMHO o.k. and does not need a fix - it is what I expect from a server based program in such a case.

    The duplication (better multiplication) of notes that happened initially with EN iOS 10 was different, This was a Bug that hopefully got fixed with rel. 10.0.2 and finally 10.0.3.

    I have to respectfully disagree. I have been using evernote since 2008. I have never edited the same note on more than one device at a time, however, if I am editing a note on say, my iPad, the other devices are still running in the background and sync on their own time patterns. I have never before now had a problem with note duplication like this and I don't expect to if I am not going outside the parameters of normal use relative to editing a note.

  3. 17 hours ago, Shane D. said:

    @Cherice B 

    Thanks for letting me know!

    Is the note that is duplicating an older note? As in, it was created before our release of 10.0?

    Or, is this a newer note?

    It was an older note that I use for my monthly journal. I continue to reuse it monthly as my iOS shortcut is pointed to that specific note link for daily journaling

    UPDATE: Although that note was an older note... I now had it happen this morning with a brand new note I created on my iPad. 

  4. 20 hours ago, Cherice B said:

    Updated. So far so good, will follow up

    Update..

    I was super excited and thought this may be resolved with the update, however, I had one note duplicate this morning. It definitely is doing it less infrequently now! The note in question was simply plain text, not even Bold or Italics, as someone mentioned previously it may have been an issue with notes containing formatting, etc. So, you are close.. but  it's not quite completely resolved yet.

    • Sad 1
  5. 25 minutes ago, Shane D. said:

    Hi All,

    We released an update this morning, Version 10.0.3., that we believe will help to further address the duplicate note issues that were not resolved in 10.0.2.

    If possible, please go ahead and try updating to Version 10.0.3. and see if that helps to fix the issue.

    If it does not, please let me know on this thread so I can gather more information.

    Thank you!

    Updated. So far so good, will follow up

    • Like 1
  6. 12 hours ago, Shane D. said:

    @Cherice B @Praxeas @Danno321

    To clarify, you are still experiencing the duplication issue for Version 10.0.2., correct?

    Let me know as I'd like to gather some more information from you directly if you're still encountering this issue.

    Yes. This is still a major problem for me. I am running an iPhone XS Max and a 10'5" iPad Air, both with iOS14, both with Evernote v10.0.02. Additionally, I have a 2020 Macbook Pro and Windows machine. The problem with duplicates only occurs on the two iOS devices. Reach out if you need additional info

  7. KnutK

    You say "We've seen a few reports regarding this issue, and have been able to reproduce it."

    So then, what is the holdup exactly? I have been with you guys since 2008 and am a paying member. When are we going to see a fix in place? The lackadaisical approach isn't appreciated by your users. Evernote has done nothing but go downhill since Phil Libin left, in my opinion, and this laid back approach to problem solving is doing nothing but pushing users to other note repository services.

  8. Big Sur (latest public beta) Won't Stop Syncing

    Just started with the last public beta. I have the version of Evernote installed from the App Store. Worked fine on the last public beta. Uninstalled the app completely using AppCleaner and reinstalled. Problem persists. My notes are sync'd to to my iPad and iPhone just fine. However, the little spinner just keeps going on the Mac.

  9. I searched the forum but couldn't find any recent posts on the topic. I just got a new MacBook Pro with touch bar (2020 version). First I installed Evernote via the AppStore. Everything  was sync'd from the server just fine. But, the sync constantly ran thereafter. I uninstalled using AppCleaner. I then downloaded the .dmg directly from the Evernote website, thinking maybe the one from the AppStore was buggy. Same behavior persists.  On my older MacBook Pro, I do not have this problem. I am wondering if it is specific to the newer macs. I say that because, I am also having a problem with the Debit & Credit app and the developer is working with me directly as he said, and I quote..

    a very limited number of users with MacBook Pro with Touch Bar have this problem.

    I even had a lab session last week with an engineer from Apple to discuss this.

    I should further mention, it is in fact syncing my notes. If I add a note on the MacBook, it is immediately sync'd to my other devices. The problem is, the sync button just never stops spinning. I did not restore this new mac from my old mac via time machine or carbon copy. I installed everything fresh so I wouldn't have any baggage or clutter just to avoid problems like this.

    Any thoughts?

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