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Ryanlap13

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About Ryanlap13

  1. Hi Chris, Thanks so much for your quick reply. I have read the knowledge article and I have checked both the person's business notebook (which now only shows the "Welcome to Evernote" note) and the trash. It is almost as if the person never took any notes. I can't seem to find anything from her. I've even tried exporting from the admin console and importing into my Evernote application to no avail. Any other thoughts?
  2. I have deactivated a business user that has left my company. I made the assumption that the user will not have access to the business notes but that the notes remained with the business. I did not, however, see the instructions that I needed to backup the users notes before deactivating. The notes are lost! Is there a way to recover them?
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