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About andreasandrews

  1. I recently attempted to access the help files from my Evernote Windows desktop client and it took me to the Dutch language version of the help. If I tried changing to English I couldn't find a solution by either modifying the URL (to simply www.help.evernote.com or by adding in 'en' in the place of 'nl' in the PHP string of the URL). This has been somewhat of a recurring issue over years since the language may have changed to Dutch for whatever reason (I do speak Dutch, but it's a second language, and not my first choice for Evernote)
  2. Hi, I started a note using the Evernote widget to create a quick note. I then continued editing this note by going into the app. I locked my phone, and late when I unlocked it I found that the note wasn't yet synced, or maybe not saved. I pressed the tick icon (done option) and then looked for it in Evernote web. I can no longer find the note anywhere including on the device or in the Trash folder/notebook on Evernote web. I don't have Evernote premium and believe this is required in order to raise a support ticket about the missing data. It feels weird that there is no support, not
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