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StuartM

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  1. I was introduced to scannable as a way to capture important documents last week so I could have them with me when I needed them. I have scanned a number of documents over the last week and was able to access them yesterday, however today when I opened up the app, all of the documents has disappeared from the tray. Is this an expected behaviour and if so, under what conditions will it happen? Whilst looking through the web site today, I have learnt what the approve button does (I was not aware of this before and had not approved the docs I had scanned since they seemed fine and kept appearing in the tray every time I used it). I also had not connected it to my evernote or any other online accounts yet, but had assumed I could use it offline only. Have I done something wrong or is this a bug? If its a user error, then it would be great to know what I missed since its stunningly inconvenient to lose everything. Looking at the app store reviews, it does seem that there are others who have had a similar problem. I am using it on an iphone 6 with ios 8.1.2 and Scannable 1.0
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