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Everything posted by Manica

  1. Hello.... Long time...!!! Finally...Finally after almost a month of Ordeal....My Evernote account got over Sync Error...!!! Service Restored !!! Yeay! (gets up and silently does a happy dance) Well as promised, I said I'd let you guys know the step by step of how my problem was solved....but I don't actually have much to say here.... Turns out... I did get an immediate response from the Evernote Support team with regular follow up.... but the problem was at their technical en and mine happened to be one of the few accounts that suffered....sigh!!! But I'm happy and humbled by the help I got from each end..starting right here...(Hola Gazumped...(Evernerd...I hope you're doing well for helpin me from the very beginning and then getting my case escalated in the long queue for Support Service )....The Evernote Support Team.... Evernote Tech Team.... A special thank you to Charboyd for the upgrade.... So anyway...getting back to the how's of it.... today... as soon as there was an Evernote software update...voila....problem solved....!!! Yes it did take a lot of time... yes, I had to keep a lot of patience.... but what can you do.... it is what it is ...and ... As they say... all is well that ends well....So yeah I am happy... and of-course I am still using Evernote...(because I can't bring myself to like any other app...because Evernote has me hooked with the amazingly simplified way of maintaining notes and easy access...) So yeah... to all of you all who have faced similar problems.... just go ahead and update your Evernote Desktop Version for a smooth run!! Thanks again to everyone
  2. Hey Thanks for the freebie Charboyd But isn't 1 week too less a time for real time trouble shooting? I have trouble with the account on which you have given me Premium Up-gradation. I can't access (sync) any of my notes. (I feel sad I won't be able to take advantage of being a Premium User (only for a week if it is so) ) Anyway, Thank you still for escalating my case and making me a privileged member And I saw what you did there Gazumped We need"Multi-Tasking-Evernerds" like you here...else people like myself...would scratch every hair out of their scalp (Please don't feel obligated to reply to this message, you time holds more value in "Ever-Trouble-Shooting" And as soon as my issue is resolved (which I now think should be sooner that soon), I'll happily post a step by step here Cheers
  3. Hello Evernerd (Gazumped) Thanks for holding the fort I just read a few messages on the above posted thread... and oh god...the people are turning bitter. No thanks to you for your help? and you help despite the fact you're not an employee at Evernote. What's the incentive really? I wouldn't be able to do that if I were you. You're helping for nothing in return...but in the least there has to be some appreciation for that. Well I'll take my moment again and say thank you to you. You aren't obligated and yet here you are... doing all that you can. Thank you Well yes, my issue isn't resolved. But as Gazumped has mentioned in the above post... it is an account problem...because I can sync other accounts on my desktop client. So Evernote.. here is my ticket number 905243. Please do what ever you can do to fix it as soon as possible.
  4. Hello Again Turns out patience isn't one of my many virtues. And it seems this discussion forum isn't any different either. It has limited the number of posts I can make here until almost 3 PM your time (?)....this being the last privileged post. So I can't whine and complain and pester for help anymore for atleast 5 hours. Anyway I'll take full advantage of this limited space and list down my urgency. I'm in between preparation of a very important examination and until after I started using Evernote... I pinched my self and thought...could it be real? could note making be so easy and uncluttered? Here is an app that has given me a (creative) work space where I can easily let go of trivialities of putting matter in order (you know...making folders and sub folders and then getting confused as to where I saved it?) and just let the smart app do all the work. And so it did. Everything from current affairs to my static text is so coherently organised + its cloud computing. I can access it from anywhere! Short lived ecstasy. One shouldn't get so happy so soon eh? Now I'm so hopelessly dependent upon this app... like I don't know how else to make notes...(word? no! no! no!) And the beta version on web Evernote (faints) I cant see the branched appendix on the left side: notebook stacks> notebooks> notes (card view)....in short lost in the web of web version (in short i miss my desktop version). I feel absolute handicap without it. So right now...neither do I have access to my already done hard labor and neither do I have the incentive to make new notes...in short I'm killing valuable time here....When really I should be studying for atleast 12-14 hours a day (psssffttt..)... here I am whiling away my time trying to fix a mix. ...because hey! I didn't keep a back up of anything. Dependent upon the whim and fancy of the 'cloud'. As I type... the syn constantly fails. same old error with 'no' notes to display. Although I'm assured that my notes are safe and I haven't lost valuable data... I want the desktop version in working condition as soon as possible...because I'm pretty lost otherwise. Please don't take my whining otherwise... humor it as you have already... in your previous posts the tone of dry humor and sarcasm is the only punch in my (otherwise) dull day. Coming back to Evernote... did I hear another step by step tutorial??... Yes please! Because complicated doesn't come close to what I felt about the said methodology...it sounded gibberish to me (really it did...to correct myself....I'm not even a snail in the technological world..its like I don't even exist)... So another tutorial...(if you can and if you will) ...yes please. All hail the Evernerd. Thanks again. P.S. Sorry for all the trouble on Sunday.
  5. My frustration knows no bounds. All thanks to Evernote. Hello Evernerd Thank you again for simplifying it for me. Actually, thank you does not come close to the gratitude I have for your help and time and (not to forget) patience! Coming back to the problems I have been facing...turns out crossing fingers wasn't much of a help I did as per your instructions. 1.) Opened Evernote desktop>tools>options>open database folder. 2.) File> exit evernote. 3.) Opened the explorer again and then clicked on second evernote. At that time there was only 1 database file... which I renamed as Database.old. 4.) Exit Explorer. Exit Chrome. Restart. (I felt like a genius... being able to successfully follow instructions like that...All thanks to you again evernerd ) Restart. and Epic fail. I don't know if I should blame my luck or curse the day. Things are just not happening. Now when I opened the database folder and check file location... i see not 1 but 2 files with names as follows: Database and Database.old (is that how it is supposed to be?) Can you help me still??? Help awaited with all desperation. What ever 50 something notes that had surfaced in the least...are all gone now...with the same ominous red exclamation I see on the screen the same dreaded message "SYNC FAIL" & "sorry no notes to display"
  6. Hello Thank You. I really appreciate the timely help. The notes on my web version are absolutely fine and intact. But I don't understand what you would mean by 'verifying location of database' (I'm sorry, but I'm like a snail when it comes to computers and technology. Bear with me please ). Also in the second step mentioned, should i rename it to 'database.old' Further, there is one more development since my last inquiry. Although I couldn't see any of the notes earlier, but about an hour ago it automatically tried to sync the notes again and about 50 notes have surfaced (out of a possible 100). The error is still same: 'sync fail' but they have partially synchronized. What steps do you think I should take from here? More importantly, should I risk making notes on desktop version while I'm getting a sync error? (I don't know what else to use... iPad has typing hassles, same is the trouble on phone and I don't have internet connection all the time on laptop... so as to be able to use web version ). Please suggest. Help awaited. My latest log looks like this: 15:28:12 [4656] 77% * guid={fce3b6b5-4ab3-41c3-bb16-ded4b6edc807} 15:28:12 [4656] 78% Retrieving note "COMMUNISM" 15:28:12 [4656] 78% * guid={31682180-dd31-4f20-ac7f-dd59e52cb4de} 15:28:12 [4656] 79% Retrieving note "GANDHISM" 15:28:12 [4656] 79% * guid={4b41c402-c24c-416a-af10-d2c3a0535ad1} 15:28:12 [4656] 80% Retrieving note "MAHARAJA RANJIT SINGH" 15:28:12 [4656] 80% * guid={add23dae-a13d-4d7d-864a-f04e9634ad88} 15:28:12 [4656] 82% Retrieving note "IR: G20" 15:28:12 [4656] 82% * guid={33eb644f-df07-412f-af35-f5d48c382712} 15:28:12 [4656] 83% Retrieving note "Kishan Ganga Hydro-project" 15:28:12 [4656] 83% * guid={53931c23-7804-41ed-8254-e99bc346fe76} 15:28:14 [3804] 84% Submitting a batch of 10 note calls, size=9.0MB 15:28:34 [3804] 84% No more data to read. 15:28:35 [2316] Client synchronization finished, status: failed 15:28:35 [2316] * 18 items received 15:28:35 [2316] * elapsed time: 24s 15:30:01 [6328] Registered session count: 1, last session: 2015/01/11 15:30:00
  7. I am using an up to date version of Evernote on my Windows 8.1 (Desktop version). I was working fine until recently i logged out from my regular account and signed in from another one of my private evernote accounts. Today I signed in from my regular account, although i could sign in, but i keep getting an sync error. I can see all the notebooks being displayed... but the notes are missing. Its all blank. It says 'sorry no notes to display' Despite repeated attempts at syncing the account, I did take the following steps (rest assured): 1.) Checked my internet connection. Its working and i can see all my notes on evernote web for the said account. 2.) Tried to restart my laptop and sign in again. Fail. 3.) Checked and emptied my trash and tried to sync again. Fail. 4.) Turned off firewall on my anti virus, restarted the computer, logged in again, tried to sync. Fail. 5.) Took some poodle test on advice from the discussion forum, checked and unchecked certain advanced internet settings. Restarted the computer. Tried to sync. Fail. 6.) Uninstalled and reinstalled the latest version of evernote. Signed in. Tried to Sync. FAIL!!! Its giving me the same error. "No notes to display". Its frustrating the living day light out of me. I have my entire study material on evernote and i cant begin to imagine taking a note by note back up on an alternative account. Please please help me out. I am attaching my activity log along side for your convenience. Thanks. Help awaited.
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