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Tom A.

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About Tom A.

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  1. Thanks for replying. Mac (Macbook Pro) The new one (It says "leave beta") The tag already exists. I'm not sure how to tell in which account the tag exists. I'm not sure where the business Amin Console. My Business and Personal notes/accounts seem to be co-mingled. In the lower left console I see both Business Notes and Personal Notes. When I click on tags, I am able to find the tag I was trying to use. the number 15 is just to the right. When I try to use that tag in a business note, I het the same pop up, and then I am not not allowed to use that tag.Thank you again for your help.
  2. Hello. When I try to tag a note in my business account, I get the message "Must be a unique name." However, if I go to the web version, I am able to use the same tag I was trying to use in the app version. Help? Thanks, Tom
  3. Thanks gazumped! I actually did submit a request earlier. My ticket # is 879923. Thanks again, Tom
  4. Hello all, I have been a Premium subscriber for quite some time (2+ years). I recently tried to upgrade to Business, and I think I was successful. However, I appeared to have joined my own Business account (i.e. I was there twice). When I tried to remove one of my logins from Business, it downgraded my whole account to Basic, even though I am paid for Premium through March 2015. Objective: regain my premium status, upgrade my account to Business, and invite my team to shared folders. Any help would be appreciated. Thanks, Tom
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