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  1. Any update on this? I'm surprised not to have seen more comments from others experiencing the same problem - the nature of it led to me assume this was a generic problem likely impacting many people...
  2. After Chrome updated to v56, the Web Clipper is now severely broken. Specifically, when you click the mouse pointer on an option within the Web Clipper UI, the action that follows your click does not correspond to what/where you clicked. The Web Clipper thinks you have clicked somewhere different to where you have actually clicked. For example, clicking on the green 'Save' button does not initiate a save action but instead selects the 'Simplified article' Clip option. Similarly, clicking on 'Full page' does not select Full page clip style but instead selects Options and opens the Options dialog. This behavior is 100% reproducible.
  3. I think to do so would be a tacit acknowledgement that the new Evernote Web is flawed - which we believe it is - and hence involve owning up to having made a big mistake. In my experience few businesses like to own up to their mistakes; which is ironic, because on the few occasions when they do their customers usually respect them for having the guts to do it. Everyone makes mistakes, and it's how you respond to them that provides the measure of you.
  4. Ok Metrodon, happy to be corrected! The device number licensing restrictions would seem to suggest that Evernote Web won't be seeing any major functionality upgrades though. Glennie, it does appear Evernote saw the old Evernote Web as expendable: rather than develop an entirely new product to deliver the functionality you're describing, they attempted to morph Evernote Web into becoming that new product, with little regard for the many existing users who relied upon a full-function Evernote experience delivered via the browser. So far as I can tell, the new Evernote Web isn't popular with many people. What a waste of development resources and money that's been, therefore. Add in all the disgruntled users of the old web app who feel cast aside and it's hard not to conclude that the strategy has been disastrous. Also, since the web app doesn't generate revenue directly (unless I'm mistaken?) then I cannot see it being developed long term. We shall see.
  5. Hi osaga, Unfortunately, that's not the case for me: it doesn't matter what the default selection type is - the initial cursor/pointer always appears as the little yellow square, and all mouse pointer functionality is lost. Thanks for trying though!
  6. I wouldn't see my guess as shocking. Businesses need to generate revenues and be profitable and that sometimes involves tough commercial decisions that leave some stakeholders unhappy. For example Google ditching Google Reader left many people upset but Google was perfectly entitled to do that. Of course, goodwill is not an unlimited well to be drawn from so businesses must be careful. At least there still is an Evernote web app, albeit a lot less useful IMO, and which remains free to use. The situation could be worse
  7. Metrodon, here's what I think:- 1. The previous Evernote Web was a full-function web app designed to replicate most/all the functionality of the desktop versions. In my opinion, this product worked great. For Chrome OS, Linux or the many users barred from locally installed software, this was the only option for them to use Evernote. Many people seemed to use and like this product. 2. When the Web Beta was announced and then launched, it was never clear why to me. Few if anybody had asked for such a product and I've the impression that few liked it once they'd used it. Why? Because whilst "beautiful" it was not a serious tool in comparison to the Evernote Web it was replacing, particularly in the areas of productivity, data density and just sheer usefulness. You've summed it up nicely: the new web app is like a "toy" compared to the prior version. Perhaps some users like this cut-down reinterpretation but it's clear from this forum that many do not: not primarily through reluctance to change but because it does not satisfy their functional requirements - requirements that the prior version did meet. 3. The conundrum was why had Evernote taken this step, replacing a serious tool with a less useful one, upsetting many long-standing users who relied on the functionality of the old version? My best guess is that the explanation lies in the new Evernote pricing policy that was announced in June, and which presumably had been planned for a long time. The device number restrictions could easily be circumvented if Evernote Web was full-fat rather than lite. By intentionally making Evernote Web a cut-down feature-light version, rather than a fully functional professional tool, Evernote does not need to worry much about people using the web app rather than subscribing to premium subscription. I'm sure that if the old web app had been maintained with approximate feature parity with the installed desktop version then Evernote would currently be seeing significant revenue "leakage" as people switched to the "unmetered" web app rather than subscribed for installed versions. I should stress that these are my guesses, and I might be wrong*, but I'm yet to see a better explanation as to the direction Evernote took its web app: that of discarding a great and popular product, relied upon by many, leading to the impression of having "thrown users under the bus" in the process. If I'm right then it's just really unfortunate that users who relied upon the web app (those unable to use a locally installed version, such as Chrome OS users, Linux users, or others for whom local installs are barred due to site policies) have been caught in the crossfire. Also, if I'm right it means there's zero hope of seeing Evernote Web return to its status as a fully-featured alternative to the installed versions, since this could impact Evernote revenues unless Evernote moved to a more sophisticated licensing model than the current device count one. I'm a Chromebook user so this is a disappointing conclusion for me but that's the way it is. Many/most Chromebooks will soon-ish be able to run Android apps so those users have a potential way forward. Others will just have to find alternatives. It's unfortunate but c'est la vie. As an aside, the persistence of complaints shows just how important a tool Evernote Web in its previous guise was to many users! *NB if there's another coherent explanation as to how and why the new web app design came about I'd love to hear it. Maybe I've got the wrong end of the stick?
  8. Yes, on Chrome OS (ie. Chromebooks) the new 6.9 clipper is very broken. The key problem seem to be that when the Web Clipper opens (after pressing the Clip to Evernote toolbar button) the cursor/pointer is not the usual selection pointer tool (arrow). Instead it is some sort of text highligher pointer (looks like an Insertion Tool cursor with an adjacent small yellow box). What this means is that you cannot use the mouse pointer to select any of the choices presented by the Web Clipper, ie. you cannot use the mouse pointer to change anything such as the Clip target (Article, Simplified, Full Page etc), nor select any Organize target folder, add Tags, Remarks or change Options. Because the mouse pointer is an Insertion Tool and not the usual Pointer, clicking on any of these interface elements does nothing. You're basically stuck, unless you revert solely to keyboard control which permits some level of workaround, but who does that (or even knows how to do that?)? At first I wondered whether this was something to do with my setup - but on Chromebooks there isn't really much you can do to alter you're setup - it's just a Chromebook after all. After reading the comments here from others I realise it is simply the new Web Clipper 6.9 that's broken on Chrome OS. It's disappointing to see Evernote release something that's as completely broken as this is - clearly no one at Evernote has tested this on a Chromebook since the moment you press Clip to Evernote you can see that it doesn't work any longer! And then leave this useless version out there for several weeks, when the previous version worked fine. Unfortunately, as another poster has said, Chromebook screenshots don't capture this Insertion Tool pointer that the clipper opens up with. But all Evernote staff need to is simply try this 6.9 release on Chrome OS to witness what has been described.
  9. I agree about the navigation and organisation abilities, which were/are key to me. I'm now using Google Keep for simple note taking, Google Drive for more complex (structured) note/document management, and using Evernote primarily for its Web Clipping features. As far as I can tell, the Web Clipper is still the best there is, and I'll continue to use it for as long as that remains the case. Clearly, Evernote wish to take Evernote Web in a different direction that may suit someone, somewhere (?!) but doesn't suit our needs so well. That's their choice, so c'est la vie!
  10. I lost my data in one note and cant locate in trash. What can I do?


  11. The script for this saga has already been written... ...Just like when Microsoft foisted the Metro UI upon desktop PC users, and Google forced you to sign up to Google+ just to use their other products, this tale won't end well. I am sure there are folks within Evernote who agree with the near-unanimous negative feedback being posted here, think this strategy is doomed, and are just waiting for the day when they can say to their colleagues (managers), "told you so". Meanwhile, just enjoy all that clean, white, low-productivity space
  12. It's clear, from the perspective of many 'productivity users', that the Evernote Web Beta is pretty useless compared to the current Evernote Web. It's removed many of the key features that make the current Evernote Web such an excellent and productive tool and which drew these 'productivity users' to Evernote instead of to competing products. Unfortunately for these 'productivity users', Evernote appears to be no longer interested in meeting their needs so well - or rather, it believes their needs would be best served by them switching to Evernote Desktop instead where these productivity features are retained (see below)*. This is being done because Evernote is 'repurposing' Evernote Web as a lightweight, less-functional introduction to the world of Evernote, apparently aimed at a different set of users than the current Evernote Web 'productivity user'-base. Personally, I'm extremely disappointed with the direction Evernote is taking Evernote Web in. I believe the current Web offering to be a fabulously effective and well-designed tool, and it seems incredible that such a product should be withdrawn - which is the logical conclusion of what will happen once the new Evernote Web loses its beta designation. ____ *For 'productivity users' who are unable to switch to Evernote Desktop (for example: businesses who provide web apps for employees in preference to 'legacy' local installs so as to reduce admin costs; when local installs are not permitted such as on an employer's or other 3rd party's computer; Chromebook users; Linux users; etc.), then they are going to face a major problem once the current, highly-productive Evernote Web eventually gets withdrawn. In an ideal world, the less-productive Web Beta would be launched as an entirely separate, new product from the current Evernote Web, such that both could co-exist, with users choosing the tool that best met their needs. However, that doesn't appear to be Evernote's current plan, and so 'productivity-users' of the current Evernote Web need to recognise that they are on borrowed time and to plan accordingly... NB I would love for Evernote to post here and correct me if my interpretation of the situation is materially incorrect in any way, particularly the natural conclusion that the current Evernote Web will get withdrawn once the beta offering moves into production. Any takers?
  13. The devices I use are Android and Chromebook. With most web apps, the Android equivalent is a cut-down feature-light version. I do basic stuff in the Android app, and then turn to the Web App to do the more complex things. Using Gmail as an example: on the Gmail Android app I can do simpler stuff like read and write basic emails. To do more complex stuff, like manage my filters or write lengthy emails requiring complex formatting, I use the Gmail web app. It's like this for every app where there are Android / web app equivalents. Android is feature-light; web apps, where more screen space is available, are feature rich and enable greater productivity. Unfortunately, Evernote are taking their web app in the opposite direction: the Evernote web app will become feature-light and unsuited to complex productivity tasks, less powerful than the Android app. If Evernote wanted to launch a new, feature-light, gateway to Evernote, they should have taken a leaf from Google's book and launched a new web app, with suitably snappy name, "beautiful design" etc, in addition to the current, high-productivity web app. That's exactly what Google's just done with their launch of 'Inbox'. Just because Google were launching a new lightweight way of using Gmail didn't lead them to start the clock ticking on the existing high-productivity Gmail web app interface, throwing their existing user base to the wolves. Instead, there'll be two web apps, Inbox & Gmail, each with a different focus, and users can choose the tool best suited to them.
  14. You're out of luck. At the Evernote Conference, when concluding his presentation on the New Evernote Client (i.e. the Web Beta), Phil Libin stated that the old web client will go away at some point. Web Beta discussed from 21mins onward: Evernote are unlikely to maintain two separate code bases. They've decided that the Web Client's future is as a clean-looking, simplified gateway into the Evernote world, aimed squarely at new users. Therefore, existing users of the current web client who rely upon its high productivity features will therefore need to: EITHER: (i) switch to a desktop installed version instead; OR (ii) take a hike. Many users of the web client will, for various reasons, be unable to install a desktop version, so based upon that presentation it appears Evernote will eventually be abandoning those users. Plan accordingly.
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