I had been grandfathered for years but for some reason my account randomly "purchased" Premium in November 2020 by itself. My renewal date is in July which I had paid for already so it makes no sense for my account to take any action. I also put "purchased" in quotes because I wasn't actually charged anything and every month since I've been receiving payment failed notifications. I'm trying to sort this out with support but they don't seem to get it. They just tell me I'm premium now and can't do anything. Still don't know why it even happened.
I'm looking to possibly switch now, since the only real features I use are multiple device sync and offline notebooks. Totally not worth going from $35/year to $95/year when I don't even use the other premium features. Getting rid of the Plus plan was so dumb.
