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About FerociousFeline

  1. Deepest sympathy raghu102! I had much the same experience, starting at much the same time. This problem is spread across several discussion forums (for example, https://discussion.evernote.com/topic/79932-evernote-for-windows-5816061-sync-bug/ and https://discussion.evernote.com/topic/80258-evernote-for-windows-582-beta/#entry339085 ) A number of causes have been suggested (very large indiviual notes ( >100Mb) and also poor network problems). Recently I have noticed some anecdotal evidence that Evernote Clipper and embedded URL's might be a partial cause of the problem. Rather than use Clipper, I am using an extension to Firefox called "Clearly" which seems "cleaner" than Clipper (though not quite as much control - you have to watch which notebook it saves the clipped article to and move it to the required notebook. The other solution that worked for me is that I managed to get one system to synchronise, and then copied the database folder to another system that was persistently refusing to synchronise - and that solved the my problem. See note #15 above. And I am no longer having sync problems. I don't feel comfortable resorting to such techniques - but it has certainly saved me a lot of heartache. From all accounts the Support Team are continuing to work on this problem - but it seems to persist for some users. I rather feel that slow connection speed is part of the problem. So I'm now keeping my fingers crossed that I am somehow back in business with systems that synchronise. However, continuous typing with my fingers crossed is very awkward - so I hope Support come up with a definitive fix Real Soon! Good Luck!
  2. @Jackolicious - Apologies! But this problem has been so desperate for a lot of folks (self included) that may be I'm not thinking too straight.
  3. Just in case you are reading this discussion forum and are suffering Evernote Sync problems yourself, please be aware that there are a number of other discussion forums dealing with the same problem. Could I suggest that we all register collective displeasure at the apparent lack of support from Evernote on a single discussion forum? The one that seems the most active can be found at: https://discussion.evernote.com/topic/79932-evernote-for-windows-5816061-sync-bug/#entry338437 Look forward to seeing you there!
  4. Just in case you are reading this discussion forum and are suffering Evernote Sync problems yourself, please be aware that there are a number of other discussion forums dealing with the same problem. Could I suggest that we all register collective displeasure at the apparent lack of support from Evernote on a single discussion forum? The one that seems the most active can be found at: https://discussion.evernote.com/topic/79932-evernote-for-windows-5816061-sync-bug/#entry338437 Look forward to seeing you there!
  5. Ooops! That was bit of a gross geographical error - I would guess that it's pretty difficult to get further away from Papua New Guinea than Peru - but I would further guess that the state of their respective telecom networks could be similar (with a rapid disclaimer that no disparagement intended!). Maybe a quick attempt at synchonisation when you reach civilisation (!) would be interesting? Travel Safely!
  6. Hi Rod Just to report back on my post #7 above: My Desktop system seems to be syncing OK now (which is a big relief because that's where most of my work happens). Pulled out one of my older laptops, and that would not sync - got to about 42% and then failed - no great surprise. So, followed the following procedure: Shut down and restarted both systems (this is to make sure that EN actually shuts down - also, go to Tools -> Options -> General and uncheck "Launch Evernote at Windows login" Also in Options -> General I have relocated my "Evernote local files" into a folder within the "Documents\My Documents" folder (This simply makes them easier to get at (rather than having to burrow into "Program Files (x86) folder" on my C: drive - also makes them easier to back up) Without starting Evernote, I copied the folder \Evernote\Databases on my Desktop system onto a flash drive Transferred flash drive to my laptop, located the Evernote folder, and deleted the database folder on the laptop's hard drive, and replaced it with the database folder from my Desktop system. Started Evernote on the laptop, and it picks up newly copied database folder (I think I may have needed to enter my Evernote password to get into it) - and Lo and Behold! - there are all my notes with the same note count as my Desktop system (1647 notes). What caused a certain amount of panic is that the list of Notebooks that normally appears in the left-hand pane wasn't there - solved that by going to View -> Left Panel -> Check Show Notebooks. Started Evernote on Desktop and modified a note, followed by forced sync On laptop, forced sync - and - Lo and Behold! - Modified note from Desktop was where it should be.For the technically inquisitive - both systems are running EN, My Desktop is running Windows 7 64-bit, and the laptop is running Windows XP (yeh - well - I did say that it's no longer used for day-to-day operations didn't I?) Now - this is not something I want to do every time I want to use Evernote on my laptop, and I'm not sure whether it would work if I copied the database from a Mac and transferred it to a Windows system (Apple always add a few files into their folders). But it does seem to have sorted out the corrupted database file on my laptop, albeit in rather a forceful way. It certainly reduces my anxiety level somewhat - but it doesn't reduce my huge irritation that EN Support really doesn't seem to be doing very much at all. May be they are indeed beavering away trying to sort out the problem, and I respect gazumped's comment that "Forums are not the place to sort out specific user problems" - but this is such a wide-spread problem (I count five forums specifically raising the sync issue) that I really think that some input from Support to the forums would not just be a courtesy - it's an absolute necessity. I am not a database specialist, nor am I a cloud support engineer, but I do rather wonder whether the EN development team have failed to build enough resilience into their communication protocols. I do know (or think I know) that Rod Dempsey lives somewhere near a goat track in Peru. I live in a metropolis, but am right at the end of four miles of copper linking me to to the local telephone exchange, and I am subject regular ADSL drop outs (the dial tone is there, but the ADSL just disappears). And it is nigh impossible to communicate with my Telco that this is Not Good Enough. With a wry smile, I note C6REW's comment (and also I think Gazumped) that if you keep hitting the sync button often enough, then eventually it all comes right. May be that's so, but I didn't sign up to pit my wits against a collection of 0's and 1's - I signed up because I actually need to do something rather more productive. The other thought that crosses my mind is to wonder whether the folk in Redmond aren't actually solving one problem by creating a totally different problem with their first-Tuesday patches. I used to take an interest in what they were fixing, but now I just download and install - with my fingers crossed. And on that philosophical note, I will take my leave and get on with some Real Work!
  7. Gazumped - I have a 10 hour timezone difference - it's now 02:25 local and I Really Need to go To Bed! Good Night!
  8. Hi Gazumped I have to observe that the Support Team doesn't appear to help in any meaningful way to requests through support tickets either - see my post to https://discussion.evernote.com/topic/79932-evernote-for-windows-5816061-sync-bug/ - even if you are a Premium User (which I am).
  9. Hi Rod No response from Support (which, as a Professional User does not impress me too much) but I do rather think that between the two of us, we have rather nailed this down to a Windows-specific problem - you are OK with iPad/iPhone, and I'm OK with Android. So now the question that begs to be answered is whether the database corruption is server-based or client-based - and since we are both syncing OK on non-windows platforms, I am inclined to think it might be a client-based problem. Out of the swirling mists of the past I do seem to remember deleting the entire Evernote Data Folder off one of my laptops, and replacing it with contents from the Data Folder from my desktop - and that seemed to solve the problem. This is not something I would be too willing to do on an operational system, but I do have a couple of laptops that are no longer operational but which are running Evernote - so I think I will try this on one of them to see whether it breaks the log-jam. I'm not about to try it right now (local time is nearly midnight and I am tired and have just got back from dinner), but I'll try it in the morning and get back to you. As I indicated earlier, I am somewhat less than impressed with EN's lack of support, but I really don't feel like re-engineering my operational system onto another platform at this particular moment in time.
  10. Hi Rod I am having the same problem, and it has been an ongoing issue for me since some time in November - seemed to occur after I had updated from 5.6.4 to 5.7.2 to (274061). I have a mission-critical (and revenue producing) application based on Evernote which primarily runs on my desktop but also needs to sync to one or more laptops. For a while at the beginning of the week, none of my systems would sync, now at least my desktop synchronises - but my laptops still refuse to synch - they seem to partially sync, but never quite catch up with my desktop. This seems to be a Windows problem - I notice you report that your iPad and iPhone sync OK - and the copy of Evernote I am running on an Android tablet seems to be syncing OK but owing to the screen size, it really doesn't work as a production system. I have at least managed to open a ticket with support and have sent them Activity Logs - but so far no substantive response (apart from the automated response "we have received your request" and the allocation of a ticket #). I don't think I am working quite as near to the edge of the earth as you are, but I still have some ongoing ADSL problems, although I don't think this is the problem - have tried 3G (still won't sync) and have also tried hardwired ethernet rather than a WiFi connection, and that doesn't sort the problem out either. Other applications I have working in the cloud (eg. Dropbox) seem to work fine - so it does rather seem (by a process of elimination) that this is an Evernote problem - and it's disappointing that nothing seems to be happening to resolve the issue (particular since I recently ponied up a year's subscription to beceome a Professional User!). If I get any response to my open ticket I will share it with you here.
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