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nonikwe

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Everything posted by nonikwe

  1. Hi Garrett, I have the iTunes backup only. Do not have a dropbox account and have not emailed them. Please remember these are clinically sensitive notes. I believe that the backup is not necessarily incomplete as a number of notes above the 7 have come in. The notes not down have a green icon in the top right corner and an empty page - Tapping on these causes the app to crash. One note not yet recovered has a yellow triangle asking me to split the note. I have just upgraded to premium hopefully to solve the problem - this removed the yellow triangle and that is all. Is there a way to extract my .pen file from my iTunes backup?? and then reimport them , that you know of. Why do I need to sign into evernote when I open Penultimate - I never had to do that before?? This forces me to upload notes, something I am not at all keen on doing. Lastly will running restore across my iPad again - perhaps put the notebooks back nonikwe
  2. Hi All, I had to replace my iPad air with a new one as had faulty mobile data issue. I am on macbook pro with el capitan and iPad is ios9.02 I backed up my iPad to computer to ready for new iPad replacement All my notes are stored on my computer and not on the cloud with evernote After some issues with restore have now restored I open Penultimate and only some notebooks have had their data restored ( about 7 out of 86 - most with 100 pages or more) The backup on my macbook pro is not corrupted. Those notes that have restored open and seem to work OK The rest do this Open Penultimate - seems to sync Attempt to open a notebook not restored - app opens and immediately crashes. Does anyone know how I can restore my notes from my Macbook pro - any help would be greatly appreciated I send this to staff at evernote as since you rewrote the app it has been problematic in the extreme - was improving though and had just becoming useable again. Sorry since restore when I open the app in the iPad it will not open without me signing in to evernote, Before the restore the app just opened and I had the choice as to whether I signed in or not - This is New Behaviour for Penultimate I require these notes they represent client notes over 5 years Hopefully yours nonikwe
  3. I loved penultimate 5 For me whilst the changes improve what you have created, they go nowhere close to the smooth functionality 5 had. Again Chuck Pleeeease put back page turning, the scrolling still has me rubbing out the finger marks when the response is slow - this is a common occurrence. When looking through a notebook (some have 80 to 150 pages the v5 view was far superior to the one column scroll you introduced. If you want just give me a way to roll my notes back to v5 status. Then Ill upgrade to v6 when functionality is included Remember you did not inform us that ALL our notes format would change and functionality would be drastically reduced - had you done that I would never have upgraded until the app had proven itself. You still haven't proven this ALL NEW APP which is not an upgrade - in truth it is an entirely separate and new app.
  4. Firstly Thankyou for this revision - a nice little christmas present I have challenged you to change and roll back and until really functional and will continue to do so. THAT being said, the hard yards you've put into this revision has partly paid off for me I can now write and strokes appear where pen is - so I can use without swapping away to another app Yahoooo Only used the V6.02 a little at this stage and is heaps better - will know more when use it a lot. I really need page turning to be put in - I have no beef if the page turn functionality is vertical or horizontal as before. Scrolling does not work in a lot of conditions i.e. when fingers are not perfectly dry and always leaves marks To move between pages even those together, I am required to go to the side bar for the thumbnails and select - then no scroll marks that need cleaning. At least give me page turn as an OPTION Pleeeaassee Please put the clock at top - always visible as an option - I need this when in sessions or meetings just so I can That ability to record conversations would be great though I have already created a workaround Overall Congratulations I can see Penultimate coming back to being really functional for us and a better fit within evernote for you - I will remain with you guys as I can now use this wonderful app And look forward to the implementation of the other lost feature Great work Keep communicating we like you Create a great Christmas and New Year to you and all the team
  5. To all users Penultimate V5. was 45mb new upgrade was 17mb - This was never an update as old app was not bloated. Evernote I say again you knew this was not really an update and if it was you were duplicitous in knowing in advance we were going to lose a huge amount of functionality necessary for the app to work as original and chose to not inform us. Sadly so I appreciate you needed to rewrite oops sorry upgrade the v5. and would have migrated as all your users would have when V6 was READY for release. Act smart for customers who love this app - give us the ability to roll back until the update is working Allow us to have V5. and V6 on our iPads simultaneously and many of us will give you positive feedback on issues needed to become functional and we can maintain our functionality viaV5.. and connectivity with the app and company we came to love As Maxwell would say GET Smart and do not lose us - many of us are still on your side despite our HEAVY losses in time and functionality at this stage. Forcing us to move due to silence and hoping it all goes away is not a workaround Communicating with us will keep us loyal to your endeavours. If you updated to v6 on iPad and do not have an independent backup in your computer of the old v5 notebooks - well we are screwed as the format changed I updated to V6 and realising my /error I backed up my iPad via iTunes and restored using the V5. app. Notebooks would not sync back into V5. app - Soooo restored and now left with v6 and multiple toilet roles I tried to roll back as I had the old penultimate V5 on my computer without notebooks backed up as not all of us use evernote or iTunes So can achieve a clean version of v5. Penultimate -though my old notebooks are gone gone gone Truly evernote even the update has not solved the issues and it remains for my and many others a non functional product - I need this for my work Please take the advice and roll back for us all and when V6 is ready we will all migrate Biggest lesson is BACKUP INDEPENDENTLY YOUR data - had I done that I would still be on V% and waiting for a useable upgrade. Help us we are all appealing to you - stop ignoring us we are in December now and still no sign of fixes
  6. To all users Penultimate V5. was 45mb new upgrade was 17mb - This was never an update as old app was not bloated. Evernote I say again you knew this was not really an update and if it was you were duplicitous in knowing in advance we were going to lose a huge amount of functionality necessary for the app to work as original and chose to not inform us. Sadly so I appreciate you needed to rewrite oops sorry upgrade the v5. and would have migrated as all your users would have when V6 was READY for release. Act smart for customers who love this app - give us the ability to roll back until the update is working Allow us to have V5. and V6 on our iPads simultaneously and many of us will give you positive feedback on issues needed to become functional and we can maintain our functionality viaV5.. and connectivity with the app and company we came to love As Maxwell would say GET Smart and do not lose us - many of us are still on your side despite our HEAVY losses in time and functionality at this stage. Forcing us to move due to silence and hoping it all goes away is not a workaround Communicating with us will keep us loyal to your endeavours. If you updated to v6 on iPad and do not have an independent backup in your computer of the old v5 notebooks - well we are screwed as the format changed I updated to V6 and realising my /error I backed up my iPad via iTunes and restored using the V5. app. Notebooks would not sync back into V5. app - Soooo restored and now left with v6 and multiple toilet roles I tried to roll back as I had the old penultimate V5 on my computer without notebooks backed up as not all of us use evernote or iTunes So can achieve a clean version of v5. Penultimate -though my old notebooks are gone gone gone Truly evernote even the update has not solved the issues and it remains for my and many others a non functional product - I need this for my work Please take the advice and roll back for us all and when V6 is ready we will all migrate Biggest lesson is BACKUP INDEPENDENTLY YOUR data - had I done that I would still be on V% and waiting for a useable upgrade. Help us we are all appealing to you - stop ignoring us we are in December now and still no sign of fixes
  7. Sadly same here with regard to the stylus and writing appearing a line or so above - impossible to use Just for the record Penultimate 5. was 45mb and v6. is 17mb - This represents a horrendously awful rewrite not an upgrade. The functionality has been taken out and the team at evernote had to know that before releasing a vastly inferior product - had they only upgraded much of the functionality would not have changed and certainly not disappeared I am/was a very satisfied long term Penultimate user Now with the rewrite v6 I have over 75 NON useable notebooks each with over 100 pages representing 3 years work and no way to continue using them. Please reinstate v5. Ypur silence in replying to your user base has reached deafening proportions and continues with either platitudes or further silence
  8. Thank you Jamie, I appreciate your wanting to redesign Penultimate, I am incredibly sad that the .ipa is reduced from approx 45mb to version 6 at approx 18mb. So releasing this has taken away huge amounts of functionality. There is no way in gods earth that Penultimate was bloated therefore it seems the redesign was a deliberate reduction of usability. Sadly NO thought or information was given to users to explain the LOSS of functionality that evernote KNEW was going to happen. Instead all information re the upgrade implied better and superior functionality. You guys patently knew this to be untrue. Please restore the functionality whether in the old format or the new one You do not seem to have realised what a satisfied and loyal user base you had - who would never have looked elsewhere and would have continued to help build goodwill and clientele for you!! I can no longer make notebooks and change paper style i.e.. lined and unlined within a notebook as I create pages Massive issue is scrolling - please put back page turns In the new version my stylus writes on the line ABOVE where it rests on the page - making it impossible to write properly Likewise the rubber is overly wide and unwieldy to say the least I am unable to make new books and title them properly - I am wondering whether this requires and evernote account linked to penultimate for v 6 Now unable to save books in iTunes I upgraded to v 6 - backed up iPad air, attempted to restore previous v5 and due to reformat cannot link them back to v5 penultimate. There are so many ways this does not work for me now - I lost usability for over 75 notebooks, many with well over 100 pages of notes each and representing 3 years worth of work - your app was critical to me being paperless I use the tray to select a page and scrolling leaves marks- now must clean marks due to line difference and width of rubber lose data - now try to reenter - Tell me how this is user friendly Please page turning is better I am really hoping you restore the functionality that was there - no users would ever leave, only ask for increased functionality by suggestion. I am hoping you fix this app so I do not have to change away - though am already having to consider options in the short term Very frustrating and scary when you put your trust in something and an ill considered change like this leaves a tarnished mark in my mind - I do not give my trust easily. I really want to support your endeavours - make changes that help me and others to operate this app and we can stay Really hoping you listen to this - a healthy business never loses its brand by creating quality product - you certainly had it and with work can still have this My smile may not be there and my head may hang, however my hope is still very much alive Thanks in advance for listening
  9. A few observations and I am very disappointed as said previously. Had you told me what functionality you were REMOVING i would never have upgraded. Things I can no longer do that are necessary in any note taking app which were in Penultimate prior to version 6 Page turning - scrolling is awful, leaves marks I then have to clean off which often wipes part of my saved data , now need to re-enter Impossible Write on the same line as my pen - what the heck have you done!!!!! Change a page style within a notebook so I can do a drawing then change next page to wide lines for note taking New style interface has less to make me do more for less - more taps less options welcome to the reverse upgrade Unable to downgrade as damn upgrade reformatted the notes Notebook style moleskin not available I have something like 80 notebooks, client notes taken over the years - many with well over 100 + pages - Try scrolling through that really difficult, This particular aspect has been improved on though still vastly inferior to version 5 options Please help us go back to version 5. Then do some R&D on version 6 until it works i.e. you can write on same line as pen. erase properly and use the options And best yet answer us. You may not realise this, the only reason we complain is because we love the app - break the trust and we will not return Help us - make the app useable again and tell us WHEN?? I await your reply and support
  10. Hey Rob, I have a copy of the .ipa - only problem is when you upgrade it reformats the data. So you reinstall your old .ipa and resync The data will not be picked up by the old .ipa. You do however have a clean copy of Penultimate to use. Personally on my iPad I because i had upgraded tried back up iPad in iTunes delete version 6 penultimate restore ipad as i have latest version 5 on my computer got proper Penultimate back as a clean version No data though as the formatting seems to have changed so for my purposes basically useless as I cannot run the version 5 and 6 as separate applications OH I loathe the scrolling feature - leaves marks you then have to clean up which erases parts of notes you then have attempt to put back WHAT a F*** up Please developer your ideas might be great - however you NEVER tested them to see how workable they are in situ - ever I will do another post in hope evernote will give us either functionality or a way to reverse the process until the version 6 actually works nonikwe
  11. I attempted to downgrade to Penultimate 5 last version prior to update As I had updated my iPad app though not my computer iTunes version I backed up the iPad to the computer and then deleted the app from my iPad I then attempted to reload Penultimate - PROBLEM my iTunes only offers to remove the Penultimate app from my computer So tried a workaround - I restored my iPad from the backup However lost all my notebooks as the v5 will not load the notebook data anymore The good news is that I can make new notebooks in my now empty but much loved and very useable old version - this will be a pig to merge later though - so will use an alternative app till issue is solved Any suggestions as to how to have it reload the data to the previous version would be much appreciated. Alternatively is their a way to run the new version and the previous version independent of each other on the same iPad - Please this at least would be a great workaround Failing that will have to upgrade the app then reload the data to upgrade and not use until it is fixed - or move away with head hanging sadness.
  12. Please Please roll this god awfull update back From the only app I needed in my business and personal world, This has become the only app made totally and completely Unusable. I write and i need to put the pen on the line below where the writing appears - impossible to write now Unable to view thumbnails within a notebook so 100 pages to scroll through whilst someone waits for me - got to be joking Scrolling is very unreliable and then need to clean finger marks Paper selection missing Now without ability to select wide lines I also have no page definition - just one long screwed up page I for privacy had the notebook view then open use and close - no longer functions changing pages just a tap and no marks - please return our functionality The app is not at all user friendly compared to the previous version I paid for this app happily as this was and still is the best - UNTIL THIS RUBBISH UPDATE C'mon guys you know better. I know this because prior to the update this app was miles ahead If not fixed I will have to opt for a different note taking app - get smart , we all make mistakes and this update is a mistake - look how many of us are writing to you If you are doing this for in app sales this will not work - your app sales and our withdrawal will reduce the in app and particularly the other app purchases - when the trust is no longer there for us. We love your app Please do not let us walk away hanging our heads in shame at these changes - we were hard to get and will be even harder to get us to return Caveat emptor Many like me this is a first and tells you how highly I rate and promote Penultimate - not so any more
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