Jump to content
We apologize for the inconvenience, but chat support is currently unavailable. Please feel free to submit an email ticket or reach out at discussion.evernote.com. Thank you for understanding. ×


Level 1
  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About Bucho

Profile Information

  • Subscription
  1. I have the evernote scanner that I purchased around 8 years ago from evernote. When I updated my Mac to Catalina I could not scan. I uninstalled the old Scan snap and installed the Scan snap home and followed the directions but in the end an error message came up with something about not reading the firmware on the scanner. Not sure what to do next. Also If I buy another new scanner from evernote will the new one be comparable to the updated Catalina on my Mac. Thanks Ken
  2. I have the evernote scanner and when I updated my Mac to Catalina my evernote scanner will not scan. I uninstalled the scan snap and went through the steps but it did not help. Is there something that I did wrong. My evernote scanner is IX 500 and is around 7 years old. Any thoughts or help. Thanks Ken
  3. I upgraded my Mac software to macOS Catalina and my evernote scanner will not work. There is an error message that states I need to update the app. Not sure what I need to do, please help
  4. I purchased the evernote scanner about 3 years ago and when I scan documents I get a straight line that is light blue down the middle of the page. How can I get this line removed when I scan documents. The line was never there before and it makes the document a little harder to read because the line although very thin does make the document a little harder to read. Any suggestions on how to remove this line. I downloaded a document so you could see the line going through it . Also it copies the back page, with a line down the middle, is their a way for it not to scan the back page since it is blankm Thanks Ken 2A337E8D-221E-4796-B23A-6104B36FB918.pdf
  • Create New...