I don't think they will ever revert. I think they are committed to making this new version "work" (defined however you like). Flooding them with support tickets will likely do little other than slow down support responses for other issues. I'm not trivializing any of the complaints here, just saying that a re-release of version 5 is likely far-fetched, and flooding support with vague requests like 're-release version 5' is likely to do more harm than good. if you want to contact support, the most productive way to do so is to make specific reference to the trouble you are having so that support can offer relevant help in return, or forward the issue to the developers in the case of a bug. If you don't want to clog up the support system then I suggest tweeting directly at Phil Libin (@plibin) the CEO of Evernote. The only update received in 5 days is that they are fixing "bugs" and we should be patient. Some of us need an app that works now and the one we had has been taken away from us. Also, from the managements response, it seems to suggest that bug fixes are all that is needed. The problem with this is that if they are indeed just fixing bugs then the new Penultimate will remain useless to me. Everything that made the app exceptional has been removed in the name of "progress". It is not acceptable to ***** your user base over and then not provide updates on what is being done to rectify the situation. I am a developer, I understand what they are probably going through in the current situation. But, the way their management is handling this situation is horrible. I feel like they have ran away and stuck their head in the sand and are just waiting for the fury to die down. The best way to get your customers to quit bothering you is to ignore them, they will just go away!