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fvg

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Everything posted by fvg

  1. That does not help me when I am trying to do an update from the program. I should not have to do a search for posts, it should be simple for users to decide which update they want to do.
  2. I was able to reinstall 6.12 on my desktop and it now works fine. Strangely, the laptop, still with 6.13.3 is now also working fine! This is what I really would like to see from Evernote: Update message links about new updates should give the OPTION to INSTALL PREVIOUS VERSIONS. I had 6.10 and I kept skipping new updates because of a major problem I had with my previous update (it was a disaster well reported in many forums here). So, when 6.13 was around I thought things would be more stable. Granted, any last update is subject to bugs. If I had the option to update to a tested 6.12, I would not have the problems I went through. So, I repeat: Evernote, instead of automatic downloads, please give the option to go to a page where all previous updates are available. Thanks.
  3. fvg

    Hi DT

    where are the database and other components located on the computer?

    thanks

    Fernando

    1. DTLow

      DTLow

      I use the app AppCleaner to completely remove an app and components.  It finds the locations

      My database is located in folder /Users/<username>/Library/Application Support/com.evernote.Evernote/accounts/www.evernote.com

  4. I did remove Evernote first. I am not sure what you mean by database and other components. I moved the program in the trash, erased it and reinstalled it. I am looking for an older version to reinstall, not 13.3, but 13.1 or 12 and see if it can work. thanks, Fernando
  5. Member + 1 26 posts Report post Posted 38 minutes ago Hi, this is URGENT, please. After updating to Version 6.13.3 (455969 Direct), Editor: 1.30.3433 (fec246b) on both my desktop and laptop, I cannot ANYTHING on my existing notes, in ANY of the computers, only on new ones!!! IT only works if I go online, which is not very practical for me. I keep getting the message “Note content is invalid” with anything I write or modify (including formatting). I have already reinstalled the program twice on my laptop (El Capitan, 10.11.6) and desktop (10.12.6), and I keep getting the same problem. I also tried installing an older version of Evernote, but I got messages saying my current data was not compatible with the old version. Evernote does NOT make it simple to find older versions, and I found one that was too old (6.11) If you know where I can find 13.1 or something around that, it might be enough. This is a disaster. I have not done updates in a long time, because of major problems with one of the (now old) updates, and now this. Help? thanks, Fernando
  6. Hi DT, thanks for the reply. I have already reinstalled the program twice on my laptop and desktop, and I keep getting the same problem. I also tried installing an older version, but I got messages saying my current data was not compatible with the old version. Evernote does NOT make it simple to find older versions, and I found one that was too old (6.11) If you know where I can find 13.1 or something around that, it might be enough. thanks, Fernando
  7. Hi Chantal, this is URGENT, please. After updating to Version 6.13.3 (455969 Direct), Editor: 1.30.3433 (fec246b) on both my desktop and laptop, I cannot ANYTHING on my existing notes, in ANy of the computers, only on new ones!!! IT only works if I go online, which is not very practical for me. I keep getting the message “Note content is invalid” with anything I write or modify (including formatting). This is a disaster. I have not done updates in a long time, because of major problems with one of the (now old) updates, and now this. Help? thanks, Fernando
  8. Quote

    I have a similar issue to everyone else with the formatting of code and syntax in my notes. Any new code copy and pasted into notes do not have the same formatting, However what is worse is that existing notes lost their formatting.

    @Johnathan Hebertwill the syntax issue be fixed in the next release? This doesn't just affect new notes but also existing ones that I did not modify since the update.

    I'm interested to get more details on this one. Can you please post a before and after screenshot, or provide a detailed description of which styles are lost, and which styles are kept? Note formatting should not be altered for existing notes.

    Just a reminder that the problem with tables also apply to ALL EXISTING tables and new ones. Any hints on whether I will be able to recover my lost data? thanks!

    Screen Shot 2017-04-18 at 9.49.04 AM.png

    Screen Shot 2017-04-18 at 9.48.56 AM.png

    Screen Shot 2017-04-18 at 9.48.47 AM.png

    1. Show previous comments  7 more
    2. Johnathan Hebert

      Johnathan Hebert

      Great thank you. I am looking at it now.

    3. Johnathan Hebert

      Johnathan Hebert

      I was able to confirm that this is indeed fixed in internal builds. I confirmed by loading the recovered note ENEX into the 6.11 GA build, and I see the tables are mangled and compressed to the left side. I then loaded it into the latest internal builds of the editor and see that it renders correctly.

      It will be fixed in the upcoming 6.11.1 release on Mac.

      These tables don't seem to be created from within Evernote. Did you paste them into the note from another application?

    4. fvg

      fvg

      I pasted them the college site where I teach. It makes my life much easier to have all info in one place without logging in and out to access class info. 

      By the way, thanks for giving me access to the Note History. I was able to pull all information that was lost.

  9. Hi prjna, just ignore DTLow, he has nothing good to do, but to pick on other users's comments, play bully, and make childish comments.
  10. Well, I would love to go back to 6.10 and recover my data that I lost, but it is too late.
  11. Hi DTLow, the reason for anybody to do a software upgrade is that we expect improvements. Some features were announced with the upgrade, but if you are knowingly removing features, it should be also posted so everyone can informedly make a decision whether to upgrade or not.
  12. Sorry, not true what I said about my home computer. Much of the data is also messed up. But it is inconsistent. Some looks right, some not.
  13. Good question. Mostly the same, but strangely, it is inconsistent. The weirdest thing is, in the ONLY note that all data looks normal in the website, ALL data disappeared in the laptop (tables and regular text)! Now, in my home computer, I did not upgrade to 6.11, I still have 6.1, and all data looks fine! Unfortunately most of the time, and especially at work, I use the laptop.
  14. Good question. Mostly the same, but strangely, it is inconsistent. The weirdest thing is, in the ONLY note that all data looks normal in the website, ALL data disappeared in the laptop (tables and regular text)! Now, in my home computer, I did not upgrade to 6.11, I still have 6.1, and all data looks fine! Unfortunately most of the time, and especially at work, I use the laptop.
  15. Sorry to hear you have experienced the same problem, but it is good to hear that if confirms that the problem was indeed caused by the update.
  16. The issue is that I've never had this problem before, and this update messed up all existing tables, current and past classes. Even worse is that when I try to copy the data again, on existing or new notes, it shows up the same way, all crumbled. Yes, Simplify Formatting does the trick, but: 1. I would like to have the old data back 2. Simplify Format takes much more space in the page, and readjusting the data is very time consuming, if I have to do it every time.
  17. Hi JTMichael and all, I cannot provide a URL because it is a user authorized only site, the school where I teach. THe example below is some of the data, but already with a different format (different size font, color - I hid their names and emails here). The problem that I experience though is that I don't see any of it. All data is accumulated on the left side on a thin and long column, illegible, and many lines side by side. SEE ATTACHED PARTIAL PICTURE OF THE WHOLE DATA Course Name and Title Instructors Building Room Times Days Email Class ENLT-221-001 Brazilian Instr Rtg 4 W/ Vocal teacher 921 321 09:00AM M Student ID Sem. Level Program Instrument 2nd Instrument Ratings Email Address Mailbox Date Added Date Checked In name. 0730661 03 BM4.UNDL DRUMS 44444 email SB-170 01/25/2017 01/17/2017 name. 0746074 05 BM4.CWPR GUIT 44444 email 11/18/2016 01/17/2017 name 0814503 03 BM4.COMP PNO 44444 email SB-934 11/15/2016 01/17/2017 name 0753320 08 BM4.PERF VLN 55444 email 02/15/2017 01/17/2017
  18. Another problem has surged: the complete data in one of my notes (with mixed regular text and tables) shows in the website but it does not show in my laptop. This never happened before this new update.
  19. By the way, the 6.11 GA did not resolve the issue. I did write to Chantal Leonard yesterday, but she never responded to my questions and assistance.
  20. thanks for your help and time, I will look into this solution. I am checking the behavior of data in the web and in the laptop, and there are some inconsistencies.
  21. So, what is the procedure. Simply uninstall with AppCleaner,, and then install 6.10?
  22. Sorry, but it is still not clear what the steps are. All my notes are synced with Evernote server. Should I simply uninstall Evernote in my laptop, and then install it again? You wrote delete, which I interpret as manually deleting each all notes from my laptop. thanks.
  23. These are copied tables from a web source, not tables created in Evernote. I have many of those.
  24. thanks for the reply. I don't what you mean by “delete the database”. Where/how should I do it? I am afraid I would delete and lose my data.
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