Troy, I think you are on to something here. I totally agree with your comment about IQTELL not being complex as much as it's infinitely customizable. Our need for simple straightforward tools that come ready to go, out of the box, with little to no learning curve is really at the core of the issue. Perhaps the staff that Ran needs most are not programmers at all, but marketers and business development experts. The sad reality is that no matter how great IQTELL is, it needs to rebrand itself as the one-stop shop "productivity tool." It is still seen by too many people as the tool that requires too much setup and tweaking to make it perfect. I've been using IQTELL for almost a year and I'm still a novice at most of it's features. And we all know that the average user won't give an app or tool more than a few hours of tweaking before their moving on... So, why am I still using it, because (yep, you guessed it) it's still the best tool out their for email processing, EN integration and GTD workflow. Even the training videos are too numerous. Maybe EN is not the best partner, but they should definitely be a collaborator and promoter. And maybe even help bring some interested other EN supporters into the mix to fill in the gaps that IQTELL is in need of. The more I read these posts and those on the IQTELL forum, the more I am convinced that something good is going to come out of this and that September 16th will come and go and IQTELL (or whatever it will be called), will still be alive. That doesn't mean we can rest easy. There is still a lot of work to be done. What would be helpful to me would be to hear regular updates from Ran and a clear call to action on what they need and how we can all help.