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About sdolan

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  1. Just tested other browsers. Only Safari 11.0.3 on macOS 10.13.3 is supported. Unsupported browsers I tested are Firefox 59.0 on Win10 and macOS Microsoft Edge 41.16299.248.0 Internet Explorer 11.309 Opera 52.0 on Win10 and macOS
  2. Just tried to log in to my Evernote Business account using the Opera browser only to get the message : Your team is using the new Evernote Business with Spaces To access Spaces and share information with your team, you can download Evernote or use Google Chrome. To use the previous version without Spaces, you can continue below Evernote Spaces only works with Chrome? I have to use the previous version of Evernote if I want to use Opera (and presumably any other browser). Tell me this is not true. Who builds a web app that can only work with one specific browser? This is literally the most stupid thing that I've seen this week.
  3. No offline notebooks. What concerns me is that both iOS devices and the web app show different counts. How do I identify the notes at appear not to be syncing to the mobile devices? And the notes that are not visible via the web app?
  4. I've also noticed this discrepancy in note counts: macOS 5160 notes, Win10 5160, iPad 5155, iPhone 5127, web 5033. Given that the web count is 127 notes less than my two independent desktop counts (macOS and Win10) suggests that I should NOT force a new download from the server. Unless the web app is not displaying the correct count from the database I have no idea how to start to reconcile these discrepancies and figure out which notes are missing from which client platform. I hope that this is not an issue with Evernote Business accounts. I can imagine the negative reaction from corporate users if they were to notice a discrepancy in note counts. One response would be to immediately forbid the use of Evernote to store business-critical data.
  5. I see the same problem with Safari. So the problem may be on the LinkedIn side. I notice that LinkedIn have changed their website and so their new page foundation may have broken Evernote's web clipper. I hope that Evernote can fix this. This is a clipper feature that I use regularly. Note that LinkedIn will save a formatted pdf copy of someone's profile which you can then store in Evernote
  6. It might help to define possible use case scenarios and then suggest alternative ways to satisfy corporate client requirements. For example, Ensure that no personal Evernote data can be accessed from a company-owned device or PC. This might be needed in call centres where staff are working with tightly locked-down systems that deny any software install attempts, that block all but internal web addresses, that are wiped and re-imaged each day, and so on. Evernote might address this requirement by ensuring that the Evernote client installed on the PC is only able to login to a specified Evernote Business account or domain and removed (or hides) Evernote client functionality that enables a login to a personal Evernote account. Ensure that Evernote Business and Evernote Personal are clearly and unambiguously differentiated in the Evernote UI. Evernote could use different icons to denote a Personal note from a Business note, ditto with notebooks and tags. Note Links to a personal note have a different colour from Note Links to a business note. Ensure that tabs clearly highlight personal notes from business notes. Enable Evernote functionality to clearly specify that they are operating on either or both personal accounts, such as is currently the case with the Mac 6.10 search panel. Ensure that Evernote clients can only login to a Business account or a Personal account but not both. It may be that Evernote force us to explicitly logout of our personal account, return to the login screen, then login to our business account providing both the login id and password. This would be more restrictive (and inconvenient) than the proposed mechanism in 6.11 but satisfy the requirement that Evernote users are not able to inter-mingle business and personal information.
  7. I have to wonder: what is the core problem that Evernote is trying to solve by separating and isolating our personal and business accounts in this fashion?
  8. And users will likely respond by avoiding the productivity and usability penalty imposed by this distinction. We'll simply "live" in our personal account and move notes across to our business account when forced to.
  9. Ceterum censeo Evernote Fenestra et Scotorum in concordia
  10. And while we're on this topic, I know that the Mac and Windows clients are developed by different teams, but do they ever talk to each other about these issues? For example, the current version of Evernote for Windows separates Business from Personal notes in the LH menu panel this way: Why? Not that this is a bad UI approach, but why does the Mac development team take such a fundamentally different approach to the same problem? Is there no overarching UI strategy or philosophy in Evernote?
  11. Let me put it this way: Why should I not be able to search seamlessly across my business and personal notes? Or to put it another way, why should Evernote force me to consider whether the note I am looking for is in one context (business) vs another (personal)?
  12. Thanks for your comment Stacey. The changes to our Evernote workflows and practices are the result of Evernote's developers forcing us to deal explicitly with the data federation strategy introduced with the distinction between personal and business notes. I'm not objecting to the management of business and personal data separately in Evernote. This is an entirely necessary and desirable consequence of Evernote's strategy to become an enterprise solution for their corporate clients. My objection is the way that Evernote 6.11 makes an Evernote user increasingly responsible for explicitly navigating through (and around) this data federation complexity. Yes, users need to be aware of when they are working with business vs personal information; but this should not impact on our productivity when using Evernote Business. To the extent that this does reduce user productivity, users will respond by attempting to avoid dealing with this complexity. And this changing user behaviour will damage Evernote's value proposition in an increasing competitive market.
  13. Thanks for your insightful comments Pascal. I'd like to suggest that there is both a technical and experiential difference between Evernote's data management philosophy and it's application usability philosophy. I think that it's entirely appropriate and indeed necessary for Evernote to separate our personal notes from our employer's business notes. Evernote's corporate clients no doubt demand this. This means that Evernote is, by definition, a federated data management and application system. Data federation is a well understood IT concept and there are many reasons why data needs to stored, managed and accessed from separate systems. We may need to keep data associated with our European operation physically stored in Germany (say) so that we comply with EU data privacy legislation. However, this does not necessarily mean that our application systems should also embody this data separation. I may want to run a database query that accesses multiple data stores, some geographically distant, and return a single result for presentation to our user. The user doesn't want or need to know that the data they are interested in is stored in some particular way. They expect the application to hide this complexity. Indeed, application developers may not need to know about the data federation strategy when they code their SQL query; the DBMS itself will handle this complexity. With this concept in mind, my objection to 6.11 is that Evernote now forces the user to directly deal with this data federation complexity. I now need to know that the note I'm searching for is in my business account rather than my personal account. I need to (effectively) log out of my personal account in order to work with business notebooks, notes and tags. Worse, Evernote's UI does not make it obvious that I am working with a one type of notebook/note/tag or another. I pay a price for this added complexity in reduced productivity and efficiency, and workflow complexity. As you point out Pascal, this runs counter to the essential GTD philosophy: one inbox only. This is a fundamental problem for Evernote's usability and productivity. And the consequence will be user behaviour that attempts to get around this complexity. I urge Evernote to pause on 6.11 and re-think this approach. Evernote needs to find innovative ways to abstract their data federation strategy from their application functionality and not make it the user's problem. This is simply lazy design.
  14. Thanks to everyone for taking time to share their thoughts about this release. I really appreciated the input from Leo Gong, Stacey and Pascal Hämmerli. My personal response to this beta is to roll back to 6.10 and suggest that 6.11 is not GA ready. I won't rehash the comments made by others regarding the separation between Personal and Business accounts, notebooks and notes. I understand the reasons put forward by Leo regarding the need that Evernote corporate clients have to ensure that their business information is separate from their staff's personal notes, and that their data is therefore secure and private. There can be no debate that organisations using Evernote have clear ownership of their data. But this means that Evernote is a federated system in terms of data ownership. Therefore, as Evernote rightly separates my personal data from my employer's business data, the Evernote UI should not impose an unreasonable burden on my productivity or effectiveness as I use these two different data sources. My concern about version 6.11 is that it steps across this line and starts to look like an overhead to me. Let me offer two UI examples. First example: searching Evernote 6.10 enabled me to search across either or both my personal and business notes. This is very effective and makes it clear that there may be results in both data stores. Evernote 6.11 has eliminated this distinction between personal and business data. It requires me to explicitly switch between these two data stores and run the search again, provided that I know or suspect that the note I'm interested in may be in the other data store. The search UI no longer makes this distinction clear, and now imposes a significant overhead to Evernote's search capabilities. How will Evernote users respond to this inefficiency? They will think twice about storing notes in their employer's business notebooks so that their productivity is not diminished. This runs completely counter to Evernote's philosophy as I understand it. Hence, Stacey's and Pascal's feedback is very well founded. Second example: selecting Notes in LH menu panel: Evernote 6.10 made it clear that I had notes in both my personal and business notebooks and I allowed me to easily switch between them. Evernote 6.11 eliminates this UI distinction and feedback. Not only that, it shows the wrong number of notes (total number of notes rather than the number of notes in either my personal or business notes). This is going to be confusing and I suspect is a bug rather than expected behaviour. Nevertheless, my question is: why eliminate this UI feedback. It was simple and efficient to select either my business notes or my personal notes from the LH menu. Now I have to go to the account pull-down at the top of the screen and select the account that I want to work in. Note that the number of notes in the LH menu doesn't change. How is this adding to my productivity? It isn't, so maybe I shouldn't keep notes in two separate data stores. Maybe I should keep all my notes in my personal area and only move notes to the business area when I don't need them anymore or when I really need to share them with my colleagues. I don't think that this is the Evernote user behaviour that Evernote's corporate clients will want. Sorry Evernote, but this is a fail from my point of view. Please urgently reconsider your thinking and do not update to 6.11 in this present form. Do not enforce a UI that makes your users see the separation of personal from business data as an overhead to their productivity. I can guarantee that users will find ways to end-run this functionality, probably by not storing notes in their business notebooks in the first place. My suggestion is that you think carefully about enhancing visual and UI cues to reduce the possibility for confusion about personal vs business notes. For example, make a link to a personal note green (as presently the case) but use a different colour link to a business note. Just as we have blue links to external URLs. Use differentiated icons to select personal and business notes. Use an icon in a note's editing toolbar to show which account the notes is currently stored in. You can also enhance UI elements that enable us to operate on either a personal note or a business note or both, such as the current 6.10 search panel.
  15. Except the extension doesn't work consistently or at all.
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