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David M

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About David M

  1. @Mark923: I agree it's really serious. I'm guessing that it will affect every mac user who automatically downloaded a particular beta version in the past week which has that bug. I'm guessing that it's a bug in new beta version which needs the very latest version to run, a version > 3.6.0. So, there must be many frustrated users out there. I solved this by completely removing all trace of Evernote from my machine and then rebooting. Try this: a. change to ~/Library: cd ~/Library b. search for all the directories containing the word 'evernote': tree -d -f --ignore-case -L 2 | grep evernote c. go through the results, removing all those folders until the above command doesn't return results. d. reboot Here is what it looks like on my computer now (using version 3.6.1, so your results might differ): ------------ cd ~/Library tree -d -f --ignore-case -L 2 | grep evernote │ ├── ./Application Support/com.evernote.Evernote│ ├── ./Application Support/com.evernote.EvernoteHelper│ ├── ./Caches/com.evernote.Evernote│ ├── ./Caches/com.evernote.edam.usage│ └── ./CoreData/com.evernote.Evernote│ ├── ./Saved Application State/com.evernote.Evernote.savedState ----------- Those folders, all under ~/Library need to go !Make sure you have a way of restoring your notes before you do this.In my case, I restored from their cloud servers, and it worked just fine. And, once again, you need to reboot after you've done this, because, even though the 'tree' command doesn't show anything, you've still got their software in memory. These are the commands I'd use to delete thouse 8 directories ,(again, I'm on a slightly never version, 3.6.1, so your directory names could be different): rm -rf ~/Library/Application Support/com.evernote.Evernoterm -rf ~/Library/Application Support/com.evernote.EvernoteHelperrm -rf ~/Library/Caches/com.evernote.Evernoterm -rf ~/Library/Caches/com.evernote.edam.usagerm -rf ~/Library/CoreData/com.evernote.Evernoterm -rf ~/Library/Saved Application State/com.evernote.Evernote.savedState Hope that helps. Dave
  2. @DCP123 Did you reboot after removing Evernote? I found that was critical to making this work because, even after I erased the various files, Evernote was still keeping information in memory. So, unless you reboot after removing the files, it's clearly not going to work. I'm surprised that Appzapper didn't do it. It seems, from your reply, that you still had to manually remove Evernote directories even after using Appzapper, is that correct? If so, then perhaps you're not using it properly - do you have an evaluation version that doesn't actually remove all the files? Here's what I'd do: 1) I'd use spotlight to search for "evernote", and then remove any directories which it finds (I'm assuming that you're planning to restore from their central server, if not, then you should zip up your data directory first!). 2) I'd then reboot again, and try to install the latest version off the web. 3) If that didn't work, then I'd try and find a version > 5.6.0 and install that. There is definitely a version 5.6.1, because the first time I launched my 'new' Evernote, it upgraded automatically to that version, so, it is out there, somewhere. 4) I'd call the CEO of Evernote (not kidding), and tell them that you are unable to use his software because: a. it refuses to run unless it has the latest version, b. the latest version has not yet been posted by his Software Release Management team. c. in addition to messing up on the software release management front, there also doesn't appear to be anyone monitoring the user forums. These are all the hallmarks of a company too complacent to bother with its users. Presumably that will remain the case until it gets real competition.
  3. Update: I solved this by following these steps: 1) completely removing Evernote from your mac. Note: before doing this, figure out how you want to restore your data (notes, etc.). In my case I'm a premium member, with everything backed up to the Evernote servers, so I took a chance and deleted all traces of Evernote on my machine, and then restored from their servers. I used AppZapper (very useful commercial tool) to do the removal. If you want to do it manually, you'll need to: move Evernote to the Trashrm -rf ~/Library/Application Support/Evernoterm -rf ~/Library/Caches/com.evernote.EvernoteThere may be additional traces of Evernote, but these seemed to do it for me.2) rebooting This step is crucial, as it seems that Evernote is caching additional information in memory, which isn't eliminated with the steps above, reboot is required, otherwise you'll still get the error message when you try and re-install Evernote.3) re-installing Evernote I used the most recent one off their website (5.6.0)4) upgrading Evernote to the latest version. When starting the new Evernote for the first time, it asks you to upgrade to Evernote 5.6.1You'll need to do this it seems.Note: I suspect that the above steps could all be avoided if you can find, download and install 5.6.1, but, for some reason, there doesn't appear to be a way to find 5.6.1 without first installing 5.6.0, which you cannot do if the installer finds a trace of a previous 5.6.0 on your system! I've owned this product for only a month and have been quite shocked by the low level of Quality Assurance in general, especially for a popular commercial tool. I suspect that this company could do with more competition, then it would have to devote a few resources to QA. - there is really no excuse for posting a warning about versions being too old, then providing no way to upgrade to a new version without first installing the old version, which you can't do if the system detects any trace of the same version you are trying to install - appalling, really. At a minimum, the person responsible for authorizing software releases should be asked to seek employment elsewhere.
  4. Suddenly found my Evernote 5.6 unable to open (using OSX Mavericks). Downloaded a new version off the web installed it. Now, whenever it opens, even though it's the latest version available, i get: ----------------------------- Version too old Your local Evernote data is being managed by a newer version of Evernote. Please use the latest version. ----------------------------- Tried looking for a even more recent version, including in forums, but every one gives the same error message, above. I've tried deleting Evernote, including all Evernote local data, and I still get the same message !
  5. @s2sailor - I upgraded to the 5.6 beta 10, and the new table functionality is MUCH improved - starting to look like a real product now, wrt this feature specifically: - table columns can be resized (another bizarre lack of functionality in prior versions) - tables can now be copied and pasted, provided that you include a line above and below the table (just selecting the actual table, by highlighting its contents, has non-deterministic behavior, and appears to depend on whatever else is in the same note, above and below the table) Thanks for that suggestion. Now they just need the ability to rearrange the table rows, and they'll have a the functionality expected of a 2014 table.
  6. @gazumped - I was unable to parse your comments, no idea what you're trying to communicate. Thanks for trying though. @s2sailor - I'm on OSX. I'll think about the beta, thanks for the suggestion. I'm concerned about QA at Evernote - the released product seems like a beta to me, so their 'beta' may actually be an 'alpha'. Another table issue: I tried to copy and paste a table - that was a complete disaster in the sense that: a) the pasted information was entirely lacking in any table formatting, it was just plain text. the Undo command doesn't restore the table So, the result is a loss of data. Really, in 2014? Another non-table issue: The syncing mechanism for shared documents is completely useless. Again: really in 2014? Google Docs has had this functionality for several years. I'm surprised that Evernote is the industry leader without basic functionality.
  7. Hi, I'm new to Evernote, like the product, have a few issues with the capability of Tables in Notes. The doesn't seem to be a way to move rows (cut and insert), which is fairly common functionality. Also, there doesn't seem to be a way to fix headers and/or columns. One short term alternative might be the ability to convert the page to a formatting option which supports editing tables, such as markdown. Then, one could convert to markdown, manually cut and past rows, and convert back to the wysiwyg version. Note: even the WYSIWYG editor I'm currently typing in has the ability convert between code and wysiwyg.
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