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RuralDr

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  1. RuralDr

    Hi, since you are the most active user I'm hoping you can help me. How do I email customer support? I cannot find an email address for them and the "submit ticket" link isn't working. THANK YOU! 

    1. PinkElephant

      PinkElephant

      Hi, you can’t email support directly. They will contact you by email, and the ticket number in the mail title will make the email go through. So you first need to open a ticket. Then you get an automatic confirmation, with the ticket number, and when your ticket has been reached in the queue, a support clerk will contact you.

      You can issue a ticket through the following links, but I found it is often the easiest way to use the support option in the mobile client. For the browser try these:

      Evernote Support Ticket:
       
       
      Support as guest:
       
       
      Support currently seems to be pretty inundated, so it may take several days until you get a reaction.
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