PatKu

It's still not working for me, and I deleted all the Skitch folders as mentioned in the thread :/. This has been a pain for several months now. Can't find my support ticket number. "Skitch 2.7.8 is currently the newest version available." ******** * The Activity Log may contain information about your account and notes. * For example, the titles of some of your notes may be mentioned in this log file. * When providing log information, feel free to edit the file to remove anything * you do not want to send us. ******** 2016-08-15 13:29:47.750 [lvl=2] +[ENLogging setupGTMLoggingWithPath:verboseLogging:] --------------------------------------------------- 2016-08-15 13:29:47.751 [lvl=2] -[ENSyncEngine init] self=0x7febb8ddfae0 2016-08-15 13:29:47.761 [lvl=2] -[ENAccountLimits rebuildFeatureMapWithUser:] Updating features based on privilege: 0 2016-08-15 13:29:47.761 [lvl=2] -[ENAccountLimits rebuildSizeMapWithUser:] Updating size limits based on privilege: 0 2016-08-15 13:29:47.761 [lvl=2] -[ENAccountLimits rebuildFeatureMapWithUser:] Updating features based on service level: 1 2016-08-15 13:29:47.761 [lvl=2] -[ENAccountLimits rebuildSizeMapWithUser:] Updating size limits based on privilege: 1 2016-08-15 13:29:47.762 [lvl=2] -[ENAccountLimits rebuildFeatureMapWithUser:] Updating features based on privilege: 0 2016-08-15 13:29:47.762 [lvl=2] -[ENAccountLimits rebuildSizeMapWithUser:] Updating size limits based on privilege: 0 2016-08-15 13:29:47.762 [lvl=2] -[ENAccountLimits rebuildFeatureMapWithUser:] Updating features based on privilege: 0 2016-08-15 13:29:47.762 [lvl=2] -[ENAccountLimits rebuildSizeMapWithUser:] Updating size limits based on privilege: 0 2016-08-15 13:29:47.838 [lvl=2] __47-[SkitchSignInStateManager performInitialLogin]_block_invoke context.authStatus: SkitchAuthStatusSignedIn 2016-08-15 13:29:47.838 [lvl=2] -[SkitchSignInStateManager setState:] oldState:SkitchSignInStatePerformInitialLogin, newState:SkitchSignInStateSignInSuccess 2016-08-15 13:29:47.841 [lvl=2] -[ENCacheManager initWithAccountContext:listenForStartNotifications:] <ENAccountContext: 0x7febb8f6ed20> YES self=0x7febb8dab460 2016-08-15 13:29:47.841 [lvl=2] -[AppDelegate_Mac accountDidSignIn:] Skitch 2.7.8 (264008) 2016-08-15 13:29:48.231 [lvl=2] -[ENSyncEngine logNetworkStatus] reachability currentReachabilityStatus=WiFi 2016-08-15 13:29:48.232 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x7febb8dab460> 2016-08-15 13:29:48.234 [lvl=2] -[ENSyncEngine _syncStarted] Sync started. 2016-08-15 13:29:48.234 [lvl=2] __80-[ENSyncEngine syncIgnoringNetworkPreference:forcingAuthRefresh:localChangeIds:]_block_invoke Contacting Evernote server... 2016-08-15 13:29:48.234 [lvl=2] -[ENSyncEngine _synchronizeAccountsWithIds:processServerChanges:processLocalChanges:] Synchronizing personal account... 2016-08-15 13:29:48.235 [lvl=2] __31-[ENSyncEngine serverSyncState]_block_invoke sessionCount=0 2016-08-15 13:29:48.319 [lvl=2] -[ENSyncEngine refreshUserInfo] Updating user info... 2016-08-15 13:29:48.534 [lvl=2] -[ENAccountLimits rebuildFeatureMapWithUser:] Updating features based on service level: 1 2016-08-15 13:29:48.534 [lvl=2] -[ENAccountLimits rebuildSizeMapWithUser:] Updating size limits based on privilege: 1 2016-08-15 13:29:48.535 [lvl=2] -[ENSyncEngine updatePremiumCommerceWithUserInfo:] Can show in-app purchasing: 1, eligible services: {( 3, 2 )} 2016-08-15 13:29:48.535 [lvl=2] -[ENSyncEngine isFullSyncRequiredWithServerWithServerSyncState:] current update count: 3205 2016-08-15 13:29:48.535 [lvl=2] -[ENSyncEngine _syncServerChanges] [serverSyncState updateCount]=3208, self.currentSyncUpdateCount=3205 2016-08-15 13:29:48.536 [lvl=2] -[ENSyncEngine(ChunkDownloader) syncChunkDownloaderWithFullSyncAtUSN:incrementalSyncAtUSN:chunkSize:] incrementalSyncAtUSN=3205, fullSyncAtUSN=3205 2016-08-15 13:29:48.627 [lvl=2] -[ENSyncEngine(Notes) syncNotes:retryOnError:ignoreClientUUIDs:] Syncing 1 notes... 2016-08-15 13:29:49.092 [lvl=2] __33-[AppDelegate_Mac startXPCClient]_block_invoke_2 Warning: CFBundleShortVersionString doesn't match. Skitch = "2.7.8" Skitch Helper = "2.7.7" 2016-08-15 13:29:49.092 [lvl=2] __33-[AppDelegate_Mac startXPCClient]_block_invoke_2 Skitch path = "/Applications/Skitch.app" 2016-08-15 13:29:49.092 [lvl=2] __33-[AppDelegate_Mac startXPCClient]_block_invoke_2 Skitch Helper path = "/Applications/Skitch.app/Contents/Library/LoginItems/J8RPQ294UB.com.skitch.SkitchHelper.app" 2016-08-15 13:29:49.246 [lvl=2] -[SyncController unsyncedChangesExceedQuota] Quota Check - remainingQuota: 1433532 unsyncedChanges: 5990374 2016-08-15 13:29:49.246 [lvl=3] -[SyncController syncEngineWillSendLocalChanges:] Local changes are over quota, canceling sync. 2016-08-15 13:29:49.246 [lvl=2] -[ENSyncEngine cancel] sync should cancel 2016-08-15 13:29:56.050 [lvl=2] -[ENAccountContext syncEngineDidStop:] 2016-08-15 13:29:56.051 [lvl=2] -[ENCacheManager startWithBackground:] self=<ENCacheManager: 0x7febb8dab460> 2016-08-15 13:29:56.138 [lvl=2] -[AppDelegate_Mac updater:didFinishLoadingAppcast:] Sparkle appcast contains 1 items 2016-08-15 13:29:56.138 [lvl=2] -[AppDelegate_Mac updaterDidNotFindUpdate:] No Sparkle update found 2016-08-15 13:29:56.144 [lvl=2] -[ENSyncEngine _syncStoppedWithErrors:] Sync complete. No errors. 2016-08-15 13:29:56.254 [lvl=2] -[ENCacheManager checkFileSystemIntegrity] Performing filesystem scan due to expected count=250, actual count=242 2016-08-15 13:29:56.439 [lvl=2] __39-[ENCacheManager recalculateStatistics]_block_invoke totalSize=230317582, cachedSize=218319063, uncachedSize=11998519 2016-08-15 13:29:56.442 [lvl=2] __77-[ENCacheManager fetchNextBatchOfDownloadOperationsUsingBackgroundTransfers:]_block_invoke Processing 12 notes 2016-08-15 13:29:56.442 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: 0fdcf2ef-4f05-4b63-8eb6-61c8875708d7 2016-08-15 13:29:56.442 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: e63bff56-b36f-4e46-a03a-a7e245374d4a 2016-08-15 13:29:56.443 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: 26fa0626-0991-4b86-8ab4-db28b1625b77 2016-08-15 13:29:56.443 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: e49f8271-b8d0-43a9-bf21-c3e29d7e4088 2016-08-15 13:29:56.443 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: 1b178986-8bbc-4bf1-a9e5-e1875c8a409e 2016-08-15 13:29:56.443 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: 71d5e0a4-5f89-4217-acab-dcd0b44bd238 2016-08-15 13:29:56.444 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: fd70fc72-6bae-4047-90b7-c3ba10314b02 2016-08-15 13:29:56.444 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: 0d208553-5f9c-408e-8231-84c90c0d8f1f 2016-08-15 13:29:56.444 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: 1ec8009c-b938-4ef1-be35-c3e3c67ef87e 2016-08-15 13:29:56.444 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: 21f54bea-b6b4-4cb2-906c-05862287df46 2016-08-15 13:29:56.444 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: 2d47cfcb-1ffc-465c-b0f1-b768fc6885d0 2016-08-15 13:29:56.445 [lvl=2] -[ENCacheManager generateOperationsForResource:usingGenerator:] Queuing content: ebcf549a-329d-4529-b70d-af9e4ce9f572 2016-08-15 13:30:09.353 [lvl=2] __77-[ENCacheManager fetchNextBatchOfDownloadOperationsUsingBackgroundTransfers:]_block_invoke Processing 0 notes 2016-08-15 13:30:09.903 [lvl=2] -[ENCacheManager stop] self=<ENCacheManager: 0x7febb8dab460> 2016-08-15 13:32:32.656 [lvl=2] -[AppDelegate_Mac updater:didFinishLoadingAppcast:] Sparkle appcast contains 1 items 2016-08-15 13:32:32.656 [lvl=2] -[AppDelegate_Mac updaterDidNotFindUpdate:] No Sparkle update found