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hydrostarr

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  1. @marianco - this seems like excellent analysis, thank you _very_ much. I can not speak for others (of course), but if your assessment is generally correct, this helps me tremendously. I too can live without Evernote Spotlight but depend tremendously on "share to Evernote" feature. I hope a suitable workaround can be found.
  2. (I think @stamatgeorge means to write "CEO of Evernote.") Anybody have a reference/contact info for the VP of Customer Service/Experience, or a person in a similar role, responsibility, and authority?
  3. These are the minimal things needed out of a minimally-competent customer service in a situation like this: 1) an acknowledgement of the problem/scenario 2) some info (even a tiny bit) about their intentions (fix or not fix, waiting to see if new fixes it, etc etc). However, Evernote is providing neither of these, nor anything else. Thus, the "burying their head in the sand" is simply causing more angst (and sometimes anger) from the user community, or at least from this user. A simple little message like: "We are aware of this problem but do not yet have a timeline for fi
  4. Thanks @gazumped. Given luckman212's and others' apparent experience, I'm demotivated (to submit/engage in official support requests). It seems like Evernote has scaled beyond their ability to support their user base.
  5. This note is particularly useful. Many thanks @luckman212. Other replies here are also helpful, thanks all. Could it be possible that Evernote, as a corporation, is past the point of effectivity for this issue? (Given the above, one might reasonably question their entire support-ticket process in general - which might indicate poor general health of the corporation?) Will there ever be an official response from Evernote on this topic -- from someone with sufficient capability and authority, like a Sr. Engineer, Product Manager, or Vice President?
  6. ...so do we have any support tickets references/numbers/weblinks (ANYTHING) to signify a formal request to and accountability from Evernote? Anyone? (This is my 3rd request on this point. No one has provided any references to such things. Does this mean no one has filed a support ticket, bug, or anything to submit a formal change request to Evernote?) Seems to me without such things Evernote can blow off this forum topic for as long as they want. I'm not sure why everyone is complaining and not making a formal request.... if such things are productive? To be clear: I'm a us
  7. Is there a bug-submission process or webpage? I see this: https://help.evernote.com/hc/en-us/articles/209005377-How-to-submit-or-track-completion-of-a-bug ...which (maybe?) leads to this: https://help.evernote.com/hc/en-us/categories/200001917-Troubleshooting ...which does not appear to provide a means to submit a bug report. Why is someone (an Evernote representative or general community member) not coordinating a list of formal bug reports for this issue?
  8. Can someone post here (to this web-forum thread) a list of weblinks to more-formal, posted/filed bugs (like to Evernote's formal bug-submission system/website?) or some sort of corrective-action requests (again, weblinks to something like "support tickets") created for this bug/issue/topic?
  9. Are the 4 points below accurate? Symptoms started early July 2019. Evernote acknowledged these symptoms at approx same time (early July). We have a workaround from @Don0819. It's now ~2.5 months later and the symptoms persist. Additionally: These symptoms are severe on my team's systems; they interrupt our meetings, workflow, and presentations several times a day. Everyone in a team meeting groans audibly whenever the dreaded "Evernote quite unexpectedly" window comes up, because they know it's going to popup at least 3 more times during the meeting. It does no
  10. Evernote- what's the procedure, and can you post in a way that serves the purpose(s) described below? Thanks for any help.
  11. EN + Spotlight newbie here. Ignorant question: is there some special procedure (besides getting spotlight re-indexed, correct EN versions) to get Spotlight to index EN? I see no EN notes in my Spotlight (of course). I'm running MacOS 10.9.5 + EN 6.0.8. Would be great if someone could post to one, updated-as-the-procedure-changes web page, that describes the soup-to-nuts procedure to make EN+Spotlight work - apply the point to most any non-trivial user procedure. Just thinking out loud: wiki pages are good for this. Maybe knowledge-base (KB) articles, but then the community can't edit them, u
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