Would you be able to try following the steps outlined in the following thread discussion link and seeing if it helps?: https://discussion.evernote.com/topic/60827-evernote-for-windows-541-beta-2/?p=282382 I tried upgrading to the latest pre-release version, at the suggestion of the tech support person who has been handling my ticket. That didn't work. What did work was the solution that Hesadanza mentioned upthread: downgrading to 4.6.7, then upgrading to pre-release version 220.127.116.1141. I don't know why that pre-release version works, but it seems to. This does make me reluctant to upgrade to later versions until I'm sure that Evernote has found and corrected the bug.