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Guy GP

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  1. Guy GP

    How do I submit a ticket?

    I don't particularly mind bug reporting being forum based, my comment was more about how that's not what their web site says, since that leads you to a dead end. If you go to https://help.evernote.com/hc/en-us/requests/new?ticket_form_id=176617 which is where you end up if you look to report a bug, you eventually end out being told: Please submit a ticket and provide as much information as possible so we can diagnose the problem. For example: Steps to reproduce Screen recording or screenshots Device & operating system Which is all fine and good, except it leaves you no clue that you are meant to go to the forums and post your bug.
  2. Agreed, this bug is incredibly annoying. Particularly since it used to work very nicely. I should note that switching to the all images view and reselecting the image that you want also works.
  3. Guy GP

    How do I submit a ticket?

    I think that it's worth pointing out that even if you are a paid customer, the "contact Evernote Support" link takes you through a menu that eventually tells you to submit a ticket but doesn't tell you how to actually submit a ticket. After much searching, I can't find any way to actually report a bug. You can complain in the public forums but that seems to be it.
  4. Can I just say that I'm sick and tired of seeing this message. I don't even want to enter my password when I launch the app for the first time on my laptop after a reboot, but to always have the access be revoked within about 10 minutes and then have to go and enter the password again gets really frustrating. I don't reboot that often but this has been going on and on like this for ages and I'd just like to see it fixed. OSX 19.9.3, latest Evernote on the App Store (5.5.1 402628) Reading back in this thread, it seems like this is exactly what some other people have reported, it would be nice if someone (say Evernote support) linked the solution here as well since it's the #1 hit on google when you search for the error message.
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