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About tombilson

  1. This is a good point well made. If Evernote could show us the reasoning behind this decision (which presumably exists and has been documented) then we might at least start to have a dialogue. If you think it was such a good idea to abandon the notebook metaphor then convince us that you were right to do so. It's a simple request.
  2. I think these sort of statements lie at the heart of why so many users feel angry, disappointed and frustrated at the update. It's because - in the face of so many objections from people who have had their work inconvenienced and their patterns of thought disrupted - you're still pedalling the line that Penultimate 6 is better than its predecessor, and making judgements about how it must be used. Rather than kicking off this topic with a FAQ that addresses current concerns, you've pasted the FAQ that was probably written a few weeks before launch, when everyone at Evernote HQ was living in never never land, convinced that they'd dragged Penultimate out of the age of notebook metaphors. If people want to use landscape format (and there are many good reasons why they might) why on earth stop them? What functional benefit is achieved by reducing options on a piece of software about which you can only guess to which uses people make of it? I made extensive notes in landscape format, but now I can't. Do you think I'm now going to feel A: happy, or B: frustrated? At the very least have the humility to acknowledge from the outset that Evernote might be mistaken over their vision for Penultimate and that the structure, design and functions of this particular piece of software might, even after testing, be flawed. It's not such a hard thing to do. Remember you make the software to help people to do what they want to do, not what you want them to do, unless of course Evernote is now flexing its muscles and imposing an ideology upon its users? All well and good, but isn't that achieved by taking people with you, rather than alienating them? It's possible (and perhaps easier) for an organisation to be wrong - or rather believe in a set of wrong assumptions and selectively follow supporting evidence without taking a reality check - as much as for a single person to do the same.
  3. If there's one consolation, at least Evernote now know how passionately people feel about their products...
  4. This is such a bizarre update: Penultimate has evolved from an app which used the visual and structural metaphors of the notebook to good effect into an inscrutable dead end. Sure, the old visual representations of manilla notebooks might look dated in the sleeker, flatter iOS8, but why not turn them into, er, flat notebooks. Replacing them with circles around which you have to chase icons for naming, sharing and deleting is just substituting one visually helpful metaphor with one in which style outweighs substance. And how will I navigate 20 notebooks: only being able to see them represented as large circles (why), won't exactly be an aid to scrolling. There are oddities too: I'd learned to work with the page scrolling in zoom view which kept up speed with my handwriting. I thought this was pretty clever once I got the hang of it. All I now seem to be able to do is chase a rectangular box across the page that runs at its own speed: it feels like a backwards move, from software which worked with me, to software that demands I work with it instead. I look for help on the website and find that the your support pages still refer to the previous version of Penultimate. That's inexcusable. Evernote is brilliant. Penultimate was *almost* brilliant: it was easy to see where it could be improved. But this is nothing short of arrogance: is's fine to claim that "Getting there means unbinding the app from the physical notebook metaphor" but in whose opinion: what if you've used page breaks to structure your notebooks? I'd used several as sketchbooks but now that sense of using the page as a frame has been lost: all my drawings run together in a way which now seems meaningless. So why not give people the *choice* of displaying a page view or a continuously scrolling view? In reference to icons the blog states that "There are only two small options visible on the page as you write". Well, that's fine, but when clicking on the pen option brings up NINE nested and functionally disparate choices including paper choice, insert picture, eraser, cut and paste, nib width and ink colour, it doesn't seem such a good idea. It just feels like a lot of stuff piled under one icon for the sake of outwards appearance, which is ironic considering what Evernote is supposed to facilitate as an information management app. I'm just unable to comprehend how this upgrade was actually created by a team, as a product for people to use as a means of making their lives better and more productive. Do you ever test your products, use focus groups, or solicit feedback during development? For those of us who use Evernote extensively, this update creates a sense of anxiety over its future too. How safe is it as a product from this sort of destructive overhaul? In future I'll think very hard about clicking the update button, and I'll make sure I have an exit strategy in case Evernote sinks in the same way.
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