I purchased the upgrade twice by credit card and once via Itunes, but it still has not loaded. I am still listed as a free user. I also attempted a support ticket, but the issue selection box does not work. I tried on a few different devices and the support ticket page is not functional! This is a real problem!!! I cannot find any avenue of support after paying $150 and a lot of wasted time--not very efficient or customer friendly!
Yesterday, I purchased Evernote Premium and it did not load. I purchased it a second time for safe measure and still nothing. I attempted to open a support ticket, but that funtion is not working either! The required topic drop down is not functional. This has been a very frustrating experience! EndUser