Thanks for this discussion! After 15 days of unresolved troubleshooting with Evernote support, my boyfriend finally located a problem in the log after referring to this conversation. I had gone thru many efforts to resolve this problem from re-installing, creating test accounts, checking start up items… more. I had the same error that I was not connected to the internet. I was able to resolve the problem by adding a computer name. It seems like this version of Evernote fails on NULL computer name values. My problem occurred after running an Evernote update, where I hadn't had this problem before. I'm restating it here just for reference to anyone else interested. I've included some FAKE data in my log to not expose personal info. I hope this helps someone in the future.
THE PROBLEM:
From Mac OSX desktop Evernote 5.5 you cannot authenticate to that app and you get the error "Please check your internet connection and try again". I did have connectivity, my authentication was correct (could log in via browser and iOS devices).
EXAMPLE of PROBLEM in Evernote.log
"2014-02-11 08:46:42 [ENAuthenticator] INFO: Authenticating yourname@emailprovider.com/Evernote to www.evernote.com
error message: "Please check your internet connection or try again later"
in Evernote for Mac Issues (Versions 7.14 and under)
Posted
Hi All,
Thanks for this discussion! After 15 days of unresolved troubleshooting with Evernote support, my boyfriend finally located a problem in the log after referring to this conversation. I had gone thru many efforts to resolve this problem from re-installing, creating test accounts, checking start up items… more. I had the same error that I was not connected to the internet. I was able to resolve the problem by adding a computer name. It seems like this version of Evernote fails on NULL computer name values. My problem occurred after running an Evernote update, where I hadn't had this problem before. I'm restating it here just for reference to anyone else interested. I've included some FAKE data in my log to not expose personal info. I hope this helps someone in the future.