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n8vz

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Everything posted by n8vz

  1. I finally found the right link. Someone posted this for Windows: http://evernote.com/download/get.php?file=ScanSnapWindows. I substituted "Mac" for "Windows" and I finally got the SSEE file instead of the Evernote file.
  2. I finally found the right link. Someone posted this for Windows: http://evernote.com/download/get.php?file=ScanSnapWindows. I substituted "Mac" for "Windows" and I finally got the SSEE file instead of the Evernote file. The one Tracey posted looks identical; however, it was redirected to the Evernote download and the not the SSEE download. Strange.
  3. Sorry, but this is the same file that I've downloaded before. It appears not to include the SSEE drivers and Scan Manager software.
  4. No one answered in about six hours, so I suspected that I had posted it in the wrong place.
  5. I'm trying to install the drivers for SSEE on a new Mac computer. When I enter evernote.com/scansnap, I'm now directed to the download page for the Evernote software not the SSEE drivers. My Evernote software does not recognize my SSEE because of the lack of proper drivers. As I recall in the past, there was one package that contained both the drivers and the Evernote software. This appears not to be the case any longer. Can someone direct me to the proper location to download the SSEE drivers and scan manager software? I've spent several hours yesterday and today trying to find this elusive software, but the only pages I can find for the iX500 scanner are for the non-Evernote edition directly from the Fujitsu web site. This is not the proper software. Help greatly appreciated. -- Carl
  6. I'm trying to install the drivers for SSEE on a new Mac computer. When I enter evernote.com/scansnap, I'm now directed to the download page for the Evernote software not the SSEE drivers. My Evernote software does not recognize my SSEE because of the lack of proper drivers. As I recall in the past, there was one package that contained both the drivers and the Evernote software. This appears not to be the case any longer. Can someone direct me to the proper location to download the SSEE drivers and scan manager software? I've spent several hours yesterday and today trying to find this elusive software, but the only pages I can find for the iX500 scanner are for the non-Evernote edition directly from the Fujitsu web site. This is not the proper software. Help greatly appreciated. -- Carl
  7. I agree this feature "merge Tag A with Tag B, etc." would be a very nice one and one that I would use regularly.
  8. Well, I download, paid for, and have registered the educational version of Adobe Acrobat Pro XI, and the process went very smoothly. The initial registration process was much easier than previously. Now, I hope that the software doesn't unregistered itself periodically like the old one did. From the reviews this is apparently not the major issue it once was, and when it does happen re-registration is no longer like trying to receive an FBI clearance. .
  9. I just checked and Adobe seems to have simplified its educational registration and I'm still eligible as an emeritus. I may give them another try. The Amazon reviews testify to the new simplification. Those reviews tend to be reliable if you filter out the obvious idiots! :-)
  10. I just checked and Adobe seems to have simplified its educational registration and I'm still eligible as an emeritus. I may give them another try. The Amazon reviews testify to the new simplification. Those reviews tend to be reliable if you filter out the obvious idiots! :-)
  11. Acrobat X Pro must be the only one that automatically straightens pages like that. I know that the other PDF programs that I've used do not do that, though at one time I had a utility that would do that; however, I don't currently have that on any machine. It was a program back in about the XP days. Acrobat is sooo expensive that I've kind of steered away from it in recent years. I had an educational copy (I worked for a university, now retired) several years ago, but it kept losing its license credentials and the process of going through Adobe to get the credentials restored each time there was even a minor update to the OS, or I installed a new HD, etc., was so long and painful that I just gave up on Adobe. In recent years I've used Nitro Pro and FileCenter, but they do not offer this kind of automatic straightening. The rescan and replacement is a viable option, I was just hoping to find a simple solution that would not only solve this rather minor problem but would do so automatically in the future. If I were a richer man, I'd just buy a copy of Acrobat X Pro. I'm not poor, but their prices the last I looked were just outrageous. Thanks very much for your input.
  12. I just used my ScanSnap EE to scan in a 49 page document. One page is crooked and needs to be straightened. I can think of several ways to do this, but wondered what might be the easiest and quickest way to accomplish this task. Perhaps someone else has encountered this problem and has a slick solution. My best solution is to load the PDF file into Graphic Converter 9 and then straighten the page in that app. Right now, however, I'm on a PC and not my Mac, and I don't have a program on this machine that will do just a simple straighten rather than a 90 degree or more rotation. Thanks for any help you can give. -- Carl
  13. Update: Basic problem not solved. Still have "color shift" problem. I amply demonstrated this to EN tech folks by scanning same photo with EN iPhone app (no red shift) and then with SSEE (red shift clearly noticeable). Whereupon I was told it must be a hardware problem and to talk to Fujitsu. Fujitsu says it's not a hardware problem but a software problem. I'm seriously considering selling my SSEE on eBay and then buying the non-EN version of the same scanner. And, as I said in earlier post, the automatic detection of documents vs. photos vs. receipts vs business cards just does not work very well. The only type of document that I've not had regularly misclassified is business cards. The size and shape is unique enough that this part of the algorithm seems to work well. The others not so well. Again, as mentioned before all black and white photos and some color photos are classified as documents. Receipts that are anything other than register receipts are classified as documents. These are but a few examples. All and all, I would be, I think, much happier with SnapScan iX500 because of its flexibility and, it's better detection of accurate color representation.
  14. Let me humbly suggest they need to find a new company for their "third-party buy in." You know what they say, "you're known by the company you keep"!
  15. OK, I did make a support request at the URL you suggested, which is the same URL I had tried earlier. Problems that need to be rectified with the support ticket process: 1. Very clunky interface 2. No option for SSEE as a hardware option 3. No indication when you are on subject line that you are actually entering the subject line of a message 4. Once you enter the subject line, you are given a space about the size of enlarged pea to enter "all the necessary details." 5. Once you've entered all the details, you have to scroll back to try and see what you've entered; it should be a open page resembling what you'd find on most halfway decent blog sites. (hmm.... maybe like the space I'm typing in now on this discussion site.) 6. I hope the customer service is better than the sloppy, user-ugly interface that I had to use to request it.
  16. That actually sounds like a good idea, I'll do a trouble ticket. However, I can't figure out where to start a trouble ticket. At http://evernote.com/contact/support/ticket/ there is no real option that deals with ScanSnap problems. The closest is Evernote Market, where I bought the scanner, but the sub-options on there are more about ordering issues than hardware. I started to fill out a support ticket there but was only given a space big enough for about five short words. If you could point me in the right direction, I would appreciate it. Thanks. -- Carl
  17. I posted the following message in another thread several months ago and received no replies. I'm posting it again here in hopes that someone else may have experienced this problem and figured out a solution for it. I had hoped that updates to the software would improve this situation, but it has not. I still get a consistent shift toward red with scans of images, especially black and white images, but also color images. Here's the previous post with a little more detail: I have an SSEE that is physically connected to a MacMini running the Mavericks OS. In general it works well, but I have three problems to report: 1. In automatic mode it detects black and white photos as documents and files them in the document folder as a PDF scan. 2. If I pre-select "photos" in the setup before the scan, it will scan BW photos as photos but scans them as color photos and sometimes -- but not always -- makes some very funky color substitutions. For instance, the white siding on a house is turned into an off-color pink. If I let it mis-classify one of the problem BW photos as a document and scan it to a PDF file the same color problems occur. This leads me to believe that the problem is in the scanner firmware itself. 3. Color photos also in some instances evidence some weird color shifts. For instance, a child standing in front of a building with dark wood siding ends up having his natural skin tone replaced with a "reddish" tint and the wood has red streaks through it. The scan of documents and receipts works well and the auto detection is fairly good. However, receipts that are larger than register receipts are almost always misclassified as documents. OCR of documents works fine. I'm wondering if some of these problems are known and will be corrected in the upcoming firmware update -- hopefully soon. Thanks. Carl
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