baamoolady

I’m running the latest version of Windows 10, with FireFox 93.0. I’ll check my version of WebClipper, but I believe it’s up-to-date. EverNote has now responded, and thank you for showing me the entry door.

The EN WebcIipper appears to install, but the EN icon never appears and therefore EN is unuseable on FireF Quite a few people are reporting this problem - what’s the status, please?

I verified that I do have the latest version of FireFox (and EverNote) installed, and the EN Web clipper will still not install properly on FireFox. It reports that it installed correctly, but the EN icon never appears in the FireFox tool bar. And the link to an EN Support page noted in a post above by gazumped, doesn't get me anywhere. It does get me to an EN page for "Help and Learning" but there is no way to actually contact EN to report a problem. Methinks perhaps there really isn't any EN tech support any more? Posting messages to the user community may help in some instances, but that is not the same thing at all as company-provided Tech Support, which I believed I was paying for when I upgraded to Premium some time ago. Now they have re-configured all their subscription levels, and I find I am on "Personal" . . . but I can't find a level that offers Tech Support. How can that be?

I'm having the same problem on my WIN10 PC -- Evernote Clipper is installed as an extension in Firefox, but the icon doesn't appear in the toolbar. In following an earlier thread, I saw that many people reported this problem in mid-May, 2021, and it appeared to (was reported to ) be resolved. But it appears to be back. I will make sure I have the latest version of Firefox installed, and if that doesn't fix it I'll report it to the Evernote support link noted above in gazumped's post.