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Shane D.

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Community Answers

  1. Shane D.'s post in [Feature Released in Version 10.6] Open links in default browser was marked as the answer   
    Hi All,
    This feature has been released in our most recent release, version 10.6.
    You can learn more here:
    If you have a new/different request, please start a new thread.
  2. Shane D.'s post in [Feature released in Version 10.6] Ability to edit Tables was marked as the answer   
    Hi All,
    This feature has been added in our most recent release, version 10.6.
    You can learn more here:
    If you have a new/different feature request, please start a new thread.
  3. Shane D.'s post in [Feature Released in 10.8] Return note links to a single click was marked as the answer   
    Hi All, 
    This feature has been released in version 10.8.
    You can learn more here:
    I am closing this thread.
    If you have a new/different request, please start a new thread.
  4. Shane D.'s post in [Fixed in Version 10.5] Chinese language issue was marked as the answer   
    Hi All,
    This issue has been fixed in our most recent Android update, Version 10.5.
    You can learn more here:
    I'll be closing this thread, but please feel free to start a new thread if you're encountering a new/different issue.
  5. Shane D.'s post in Search has stopped working on all devices was marked as the answer   
    Hi All,
    We have fixed the issue affecting Search, and it is now working.
    Our sincere apologies for any inconvenience this may have caused.
    Please feel free to reach out to me directly if you have any questions.
  6. Shane D.'s post in [Feature Released in Version 10.7] Ability to disable spell checking was marked as the answer   
    Hi All,
    This feature has been released in our most recent release, Version 10.7.
    To disable spell check:
    Mac - Click the preferences menu under the  "Evernote" application menu and uncheck “check spelling as you type” to deactivate Windows - Click the preferences option under the "Tools" menu and uncheck “check spelling as you type” to deactivate You can learn more about 10.7 here:
    https://discussion.evernote.com/announcement/173-update-evernote-for-mac-and-windows-107-is-here/
    At this time, I am closing this thread.
    If you have a new/different feature request, please start a new thread.
  7. Shane D.'s post in [Feature Released in Version 10.7] Ability to disable spell checking was marked as the answer   
    Hi All,
    This feature has been released in our most recent release, Version 10.7.
    You can learn more here:
    https://discussion.evernote.com/announcement/173-update-evernote-for-mac-and-windows-107-is-here/
    At this time, I am closing this thread.
    If you have a new/different feature request, please start a new thread.
  8. Shane D.'s post in [Fixed in Version 10.7] Keyboard shortcuts not working was marked as the answer   
    Hi All,
    This issue has been fixed in our most recent release, Version 10.7.
    You can learn more here:
    https://discussion.evernote.com/announcement/173-update-evernote-for-mac-and-windows-107-is-here/
    At this time, I am closing this thread.
    If you're encountering a new/different issue, please start a new thread.
  9. Shane D.'s post in Problem with loading content was marked as the answer   
    Hi there,
    What version of Evernote are you using? Are you one the most current version, 10.6?
  10. Shane D.'s post in [Feature Released in Version 10.6] Add word to Dictionary was marked as the answer   
    Hi All,
    This feature has been added in our most recent release, Version 10.6.
    You can learn more here:
    https://discussion.evernote.com/announcement/169-update-evernote-for-mac-and-windows-106-is-here/
    If you have a new/different feature request, please start a new thread!.
  11. Shane D.'s post in [Feature Released in Version 10.6] Restore Share Notes via Email was marked as the answer   
    Hi All,
    This feature has been released in our most recent update, Version 10.6, as a paid feature.
    You can learn more here:
    https://discussion.evernote.com/announcement/169-update-evernote-for-mac-and-windows-106-is-here/
    If you have a new/different feature request, please start a new thread.
  12. Shane D.'s post in [Feature Released in Version 10.6] Restore Share Notes via Email was marked as the answer   
    Hi All,
    This feature has been released in our most recent update, Version 10.6, as a paid feature.
    You can learn more here:
    https://discussion.evernote.com/announcement/169-update-evernote-for-mac-and-windows-106-is-here/
    If you have a new/different feature request, please start a new thread.
  13. Shane D.'s post in [Fixed in Version 10.6] Issue: Sorry, we’re having some trouble. Try reloading the page. was marked as the answer   
    Hi All,
    This issue has been fixed in our most recent release, Version 10.6, you can download here.
    You can learn more here:
    https://discussion.evernote.com/announcement/169-update-evernote-for-mac-and-windows-106-is-here/
    This thread is now closed.
    If you have any questions, or a new issue to report, please start a new thread or reach out to me directly.
    Thank you!
  14. Shane D.'s post in [Fixed in Version 10.6] Continuous Release Note Pop-Up was marked as the answer   
    Hi All,
    This issue has been fixed in our most recent release, Version 10.6, you can download here.
    You can learn more here:
    https://discussion.evernote.com/announcement/169-update-evernote-for-mac-and-windows-106-is-here/
    This thread is now closed.
    If you have any questions, or a new issue to report, please start a new thread.
     
  15. Shane D.'s post in [Fixed in Version 10.3] Offline Notebooks take a long time/too long to download was marked as the answer   
    Hi All,
    We believe this issue has been fixed in our most recent release for iOS, Version 10.3.
    You can learn more here:
    Please feel free to reach out to me directly if you have questions.
    If you encounter a new/different issue, please start a new thread.
  16. Shane D.'s post in [Fixed in Version 10.3] Notes on iPhone/iPad Not Saving was marked as the answer   
    Hi All,
    Thank you for reaching out.
    We believe this issue has been fixed in out most recent update, Version 10.3.
    You can learn more here:
    Please try updating to 10.3, and let me know if the issue still persists.
  17. Shane D.'s post in [Fixed in Version 10.6] Issue: Sorry, we’re having some trouble. Try reloading the page. was marked as the answer   
    Hi All,
    I wanted to let you know that this is an issue we're aware of, and are working to address.
    I'll provide an update here once a fix is available.
  18. Shane D.'s post in [Fixed in Version 10.5] Fail to export local notebook was marked as the answer   
    Hi All,
    This issue has been fixed in our most recent update, Version 10.5.
    If you haven't already, please update to this version.
    You can learn more here:
    At this time, I am closing this thread.
    If you encounter another issue, please start a new thread.
  19. Shane D.'s post in [Fixed in Version 10.5] Specific Individual Notes do not load when selected was marked as the answer   
    Hi All,
    We addressed some note loading issues in our latest version 10.5. Please install it from here: https://evernote.com/download/.

    The fix in this version is specific to shared notes sometimes not loading. If you see this issue with all notes, and the about window is also blank, please post your report in this separate thread:
     
    At this time, I am closing this thread.
    However, please feel free to reach out to me directly if you still encounter this issue for some reason.
    If you encounter a different issue, please start a new thread.
  20. Shane D.'s post in [Fixed in Version 10.5] White window always show up (Windows) was marked as the answer   
    Hi All,
    This issue has now been fixed in our latest release, Version 10.5.
    You can download this release here:
    https://evernote.com/download
    This thread is now closed. Please start a new thread if you have a new issue/request!
  21. Shane D.'s post in [Fixed in Version 10.5] White window always show up (Mac) was marked as the answer   
    Hi All,
    This issue has now been fixed in our latest release, Version 10.5.
    You can download this release here:
    https://evernote.com/download
    This thread is now closed. Please start a new thread if you have a new issue/request!
  22. Shane D.'s post in Account Deactivated. Can't Reactivate was marked as the answer   
    Hi All,
    This is a known issue that has affected a small number of users.
    I'll be reaching out to you directly via DM with further information.
  23. Shane D.'s post in [Fixed in Version 10.4.4] Bug: Can't Navigate to Certain Notebooks was marked as the answer   
    Hi All,
    This issue has now been fixed in Version 10.4.4.
    If you don't see this update available yet in the App Store, you can download it directly here.
    Learn more here:
    At this time, I am closing this thread.
    If you encounter a new issue, please start a new thread or feel free to reach out to me directly.
    Thank you!
  24. Shane D.'s post in [Fixed in Version 10.4.4] Bug: Can't Navigate to Certain Notebooks was marked as the answer   
    Hi All,
    This issue has now been fixed in Version 10.4.4.
    If you don't see this update available yet in the App Store, you can download it directly here.
    Learn more here:
     
    At this time, I am closing this thread.
    If you encounter a new issue, please start a new thread or feel free to reach out to me directly.
    Thank you!
  25. Shane D.'s post in [Fixed in Version 10.2] Work Chat on new iOS/iPadOS version - Massive Problem was marked as the answer   
    Hi All,
    This issue has now been fixed in Version 10.2.
    Learn more here:
    At this time, I am closing this thread.
    If you encounter a new issue, please start a new thread or feel free to reach out to me directly.
    Thank you!
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