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Everything posted by Wordsgood

  1. Nancy, this is *really*useful, key information that people shouldn't need to post or contact Support about. A lot of people have been complaining about trying to upgrade with PayPal lately. PayPal's support says take it up with Evernote. Evernote says submit a Support Ticket...then crickets ensue while the user gets more and more frustrated and angry. May I strongly suggest EN created a descriptive instruction article, with screenshots of exactly how each payment option works? And pin copies at this, as well as any other user forums hosted by EN, and makes it super obvious at the Evernote.com website? I've said this before, but I"ll say it again here in an effort to get my point across... I am one of what I strongly suspect is a very small sub-set of users with a lot of free time on my (out?) hands. Were I still mobile enough to have anything resembling a normal life, I would have given up on Evernote long ago. Why? Because, by it's own accounts, the company keeps getting bigger and bigger, yet the quality of user experience appears to be in continual decline. It truly does come across, as noted by many, many users here at the forum, that over the last year, it truly does come across as though Evernote doesn't care at all about their users. Not even the Premium or Business ones. It feels like the company is still relying the "We're just a small start-up with terribly limited resourses; please do be patient," excuse. But here's the thing, Evernote is not a small start-up anymore. Sure, it's resources are finite, but we aren't talking about a few guys in a basement or cheap rental office. Plus, there's a difference between patience and arrogance... Guess which way the company is coming across? To be very clear, Nancy, I am not targetting you or any EN staff. Nor am I saying that EN does not care about it's users. But it's certainly a growing perception. Buggy, premature release, features yanked with any notice, an apparently overwhelmed support department that can't live up to the advertised response time, scalabilty issues that have caused some of your longest standing users (and *free* PR champs) to seek other solutions for their data need, sync issues and the ever elusive quest to easily locate basic knowledge. Yes, the Knowledge Base has seen much improvement in recent months. Yes the new forum changes and the crackdown on spam are great. But from a new to this type of software and/or user forums, locating basic info - such as how to make an advertised as acceptable payment - is oddly difficult to find. Just this morning, I learned from a post Lykoz left in the Productivity Bundle thread, that one had to use the Points system to ensure that if you purchase the package that's how you ensure it's applied to your existing EN account. Now I find out that to use PayPal, I can't do what seems to be the most intuitive option...go through my Windows or Android app and click on Upgrade. These are the types of things that would send many people - myself included in other circumstances - scampering away to find a company that appeared to actually want my business. As I said, I personally, have the luxury of time to spare. Most people don't. If even I want to give up in despair at trying to find basic, yet oh so important info, how do you suppose others are feeling? Please Evernote CEOs, focus less on selling yourself on being the next big thing in virtual work stations, and more on retaining the very customers who made you so sucessful. Live up to your own advertised promises. Okay, rant over.
  2. Hi. Just chiming in to mention I've heard that Lollipop still has some hiccups and is causing issues with other software too. Can't recall where I saw it, but if you're interested, I'd suggesting Googling for Android and Google forums to see if anyone can shed some light on things.
  3. Hi Robert, Sorry about the delayed response. This new forum layout might take a while for some of...cough, cough, me...to get used to. No the reminders do not have pop-up windows or audible alarms. You should be seeing an email (in the one linked to your Evernote account) when the reminder comes due. Other than that, I find them useful to keep certain project notes sort of "pinned" to the top of my screen when I open Evernote. If you want an active reminder app that intergrates with Evernote (EN), you might want to consider one of the free or paid calendar or task management 3rd party apps in the EN App Centre. An old but still quite popular one is Remember the Milk. There's a fair amount of chatter on the boards about the Sunrise Calendar app as well. Good luck!
  4. Dear Emily, I just want to chime in to clarify a few things for you: Any kind documents you save as an attachment to a Note, is a Copy of the original document, not the original being "moved" to Evernote. So any time you want to edit an attached document, whatever Client (device) you're trying to make the edit on - as opposed to just viewing it - *must* also have the same software the original was created in so you can open in within that program. It should automatically launch when click on the attachment you want to edit. Never forget to do a manual Sync after adding the newly update copy back to you note! Cheers!
  5. Nimbus Notes head office, according to their website, is in Delaware. I'd be interested in hearing your opinion of their security, Grumpy. (That stuff still makes no sense to me unless translated to English...tech speech is not, IMO, English. Oh sure, I recogize a word here and there, but mostly it may as well be Martian for all the sense it makes to me.
  6. Also, just for clarity's sake, I hope you understand this is a User Forum, not a direct link to Evernote Tech Support, which is why Gazumped pointed out that as a Premium user, you can access Tech Support if you'd like.
  7. WARNING: The following is a long read, but I've edited it down as far as I felt I could while still being clear about what I wanted to say. Hope y'all give it a read anyway! Especially the Evernote Staff... I like the concept, but in my personal opinion, having a Pinned & locked thread here on the Forum - and maybe a revised copy in an article format that is posted as one of the first thing people see when they click on the Evernote.com site - with screenshots and text showing concrete examples of several of popular organizational methods used by actual customers - might be more useful to all new users. I say this because I've noticed the majority of users do one or more of the following: ▶ They come to the forum wanting to what Evernote can do for them in their personal and or business lives, but either don't know how or where, or just can't be bothered, to Search the Forum and/or read through the many threads where examples and detailed explanations have been provided by many of us. Repeatedly. Part of that, I'm sure, is the sheer quantity of posts in the most helpful threads. And the examples are interspersed with posts not necessarily relevent from a *brand new* user's point if view, in relation to their specific questions at that moment in time. ▶ They don't generally know about the EN Knowledge Base - or how to navigate it once the do know - nor do they know about the existence of the EN Blog. On that note, navigating the blog and the Evernote company site are still cumbersome from a user's point of view. Especially for new users, and potential new users, seeking information about Evernote. I think the company's site Homepage needs to be redone and in a clear, uncluttered way, with named and clickable links to: * The Products Page(s) * The Price Plans Page(s) * A list of Support Options with named & clickable links to the Support Options available to Free, Premium and Business users. It should be clear to even the greenest and least tech savvy consumer, that by clicking on either Free Support, Premium Support or Business Support, it would take them to a page outlining what Support Options are available to them under that plan. OR it could expand into a drop-down list. Either way, lists or pages, the Support Options for each should include both an explanatory blurb, and clickable links for Option. i.e.: Free Plan * Here would be a blurb explaining that Tech Support is available to Free Users only in certain circumstances, with an explanation of exactly what that means. This blurb would also briefly explain the Evernote Knowledge Base and User Forum, including how to navigate and use them. * Link to the Evernote Knowledge Base homepage here * Link to the User Forum's homepage here As for the EN Blog, which should also be clearly named and linked to on the company site's Homepage, I also think it would help if it were organized more like a regular blog... With a Menu from which one could click on, say, specific Topics, archived by month and year (except for static pages). For example, say a potential user, or a brand new user, wants to read any EN blog posts discussing the latest features that have come out (or will soon), on specific Clients, they would see something like below. (Keep in mind that I'm typing this on my phone so can't do a very good mock-up, and I'm making up content.): New Features! Android: January 2015 * Coming Soon - Scannable for Android! ▶ Also, I've noticed that it rarely seems to occur to many new users, to try Googling their questions they have. Or, if they do think of it, they don't know enough about Evernote or Cloud products and services, to frame their Search Queries to to get the best Google results. Same goes for searching YouTube. I'm speaking from my own personal experience here. But I had (and still have, much to my dismay
  8. It's funny you should ask this... I responded in great detail to a Business user earlier today seeking something along the lines your asking for. Click on the below linked thread until you come across a really long post from me. Read the parts about the online task management app called Azendoo, including the two Azendoo links I provided and how to search YouTube for a set of how to video tours produced them. I think if you locate and watch the videos, you'll find Azendoo will work very well for your needs, and it intergrates nicely with Evernote. https://discussion.evernote.com/topic/80231-is-evernote-premium-really-worth-it/#entry338957
  9. I'd like to second that welcome! Having more users willing to discuss Evernote's in and outs, and help other users where possible, is always a good thing. Having another user with tech skills who can translate "tech speech" into everyday language is especially nice. So hi, Rob. Welcome aboard! It's a wee bit early, but this drink's on me...
  10. Sadly, suggesting the web app is the sum total of my tech knowledge. I wouldn't give up just yet though as other Windows users may be able to offer some more guidance. It's my understanding Windows should have a copy of your entire database on your hardive automatically, free or premium. Not necessarily the most recent version, but possibly as it was before the accidental sync started. So before trying anything else with your Evernote, you might want to wait a bit to see what suggestions some of the power users can offer. Good luck!
  11. Hi Jane, First off, welcome to the Forum Have you checked using the Web version to see if your missing notes were Synced to the Evernote Servers? If not, I'd check there first. Trying signing here: https://evernote.com Use the same log-in info as you do with your Windows app.
  12. Oh, one more thing. All bookmarks are by default set to be public. Meaning anyone can see them. If you don't want to make yours public, be sure to tick the Private box for each one. I don't, *yet,* know how to ensure my yet-to-be imported bookmarks are to be marked as private if I import them in bulk. Pretty sure it can be done, I just don't know how.
  13. This post isn't a direct response to Scott's reply. It's more of a speaking of Diiigo thing. I wasn't going to go into it on my first post, but what the heck, I'm a happy Diigo fan so... I've been using the free Diigo plan for months and have been so impressed with it that I asked for (and got, yay) it as a Christmas Present! It's got a lot of features I haven't yet learned, but there's a few that I'm quite excited about. Over the years I've collected and lost, then collected and lost again on various devices, countless Bookmarks on EI and Chrome browsers. All were poorly organized and hard to navigate once I had more than a couple dozen. I kept my eye on a few popular online Bookmarking services, only to see them either lacking in function or die off within a few years. Or both. All the recommendations for Diigo on this forum convinced me to try them out. Keeping in mind that I haven't yet fully learned or utilized all of the features in either the free or paid versions, I've grown to love it for just a few of it's features, including: * All of my bookmarks being fully searchable. Now that I've become more comfortable with a minimal use of the hierarchical system of organization, I love this feature. * I can add Tags and a large summary or note to every bookmark. I will be importing several hundred (or more) bookmarks from currently saved on EI, Chrome and disc. (After doing the hard work of culling to find duplicates, invalid links and ones I just don't need anymore.) The best part for me, is finally having them all in one location and available from any device. Plus, Diigo has an excellent Knowledge Base and their customer service has been good. They recently introduced a new Outliner feature. It looks interesting, but it's still very new and seems very beta stage. Below is the link to their pricing page for anyone that wants to look. I, pardon me..Santa, went with the Standard Plan for $40.00 USD. https://www.diigo.com/premium Clicking on "See More" underneath the plans listing *should* bring up a detailed comparison chart for each plan. However, since I upgraded, I can't seem to bring that up even when logged out. But that could be simply be a case of my being too tired to think straight...I recommend contacting customer service if you can't locate it and are really curious! Cheers!
  14. Well, on the upside, by posting here you have officially lodged a Feature Request. EN Staff do read every post, though they seldom respond and they don't generally discuss their development roadmap. I'm an Android (and Windows) user myself, but my personal opinion is that such a feature is unlikely to happen. At least not anytime remotely soon. I say this because of the shift in the entire smartphone and tablet market towards the use of the capacative touch screen market. Finding ones that come with built in physical keyboards is nigh on impossible, discounting Blackberry (horrid phones) and laptop wannabes like the Microsoft Surface. My point being that swiping and other gestures are apparently the future of all the apps and none of them seem to understand what pain in the patootie is is to not be able to click or tap our way through screens one at time! But, I'm with you on this one and would like to see such a feature for all the mobile Evernote apps!
  15. I see both of you gents are feeling a little cheeky today.
  16. Now there's a cool trick I didn't know about. Evernoting this one, so thanks!
  17. Wow! That sounds like a great idea and I'm sure other educators will find it most helpful. Thanks so much for sharing!
  18. Hi. I'm not a teacher, but I do have a few thoughts about where to find out how other educators are also using Evernote in their teaching. Another EN user, also a teacher, has blogged extensively about using Evernote in teaching. Below are two links copied from a post she made here in the forum last August: http://evernote4teachers.postach.io http://becspink.com/evernote/ The link to the actual Forum Thread where other users chimed in and had a good conversation is: https://discussion.evernote.com/topic/64692-getting-started-guide-for-teachers/ Also, I came across this link while surfing the web recently and thought it might prove helpful: http://www.thenerdyteacher.com/2014/04/use-evernote-for-all-of-your-lesson.html?m=1
  19. Frank, allow me to say how happy I am since you joined the forum...now I don't feel nearly as bad about my longer posts...
  20. Hi. Evernote, along with regular back-ups of your own, is a great place to store your research as it can store any kind of digital media, but no, as Jefito said their is no citation utility. However, a quick Google search turns up a wide range of hits. I've linked to one search result that highlights 14 online bibliography apps. http://elearningindustry.com/14-best-online-bibliography-and-citation-tools An online bookmarking service I highly recommend you also consider also consider to help track your research is Diigo. There are free and premium plans available https://www.diigo.com
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