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Everything posted by Wordsgood

  1. As you're new to the Forum, and your posts in this thread don't clarify how long you've been using Evernote (EN), how experienced you are with the EN App, or how Sync works, please keep in mind that I'm responding with the assumption that your new to both. And even if you're not, I try to frame my answers so they make sense to any newbies who may come across this thread later.
  2. Please advise him NOT to. I like Evernote, but it's nowhere near to being secure enough for your husband to store other people's highly sensitive information and from a patient's perspective, I view such a move as downright criminal negligence.
  3. Yes, stikethorugh would be very nice. I'd especially like it if we could strikethrough texts in bullets and checkbox list. That would greatly improve using EN to as Task manager.
  4. Sorry if this is a silly question, but are you remembering to manually Sync DOWN from the Servers one each device as soon as you open Evernote on either of them? Best practices in addition to scheduled Syncs as set by you on each device, are: * Don't attempt to work in Evernote on more than one device at a time. (This one is my personal advice to help avoid Sync conflicts.) * The very 1st thing you should do when opening Evernote on any device, is to manually Sync. This will Sync the most recent successfully Synced (saved) version of your notes down from the servers to your device. * The very last thing you should when ending a session working in Evernote, is to manually Sync again. This will Sync, as in save, the latest version UP to the Evernote Servers. Remember, you are *not* Syncing from one device to another. You're Syncing to the servers, where your dated is stored online in a Cloud Service. The initial manual Sync downloads the most current version to that device only. The final manual Sync before you exit out of Evernote is uploading, as in saving the most current version of your notes to the Evernote Server (or "cloud"). Regular, scheduled Syncs from your devices are also uploading the most recent versions of your Evernote database - as in saving it - to their Servers. But you should never rely on them 100% to catch everything. The same is true for ANY cloud based service, including Wunderlist. And any changes you make while your device is offline (without an active internet connection) will need to be successfully Synced to the Servers when you're back online. Your computer should have no problem storing changes while offline as a copy of your database will be automatically stored on the hardrive. But a manual Sync when back online, will ensure the most recent version is uploaded (saved) to the Servers. Your phone, however, may or may not keep copies of notes created or edited while offline. Unless you have a Premium account and can designate a Notebook for offline use, you're at the mercy of your phones temporary cache drive, which auto deletes stuff when it's running low on storage space. Again, this is why manually syncing when starting & ending an Evernote session, is so important. Even when you have a reliable highspeed wifi service, there are many things that can knock it out of whack and interfere with scheduled syncs. All it takes is a second or less of interrupted service that you might not even notice while you're working online, to mess up a Sync. Manual syncing is a safety net to avoid data loss and conflicts.
  5. Hi. As you can see, discussions on this forum can indeed get a little intense at times. I hope it doesn't scare you away from participating, or asking any other questions you might have. The threads recommended to you in previous replies are excellent starting points to help you work out a system that best suits your needs, using what's currently available with the Evernote app. You might also want want to run some forum searches using keywords and phrases, such as: * Tags, Tagging, Tags versus Notebooks * Organization, Organizing Evernote * Notebooks, Notebooks versus Tags, etc. Personally, I have found over time that I need less Notebooks than I originally thought I would. I use a mixture of some hierachy, Tags, keywords & and uniformally dated Titles. The bulk of my set-up is tags. However, one thing to keep in mind about Tags is they don't port well if you ever want to leave Evernote for another notetaking piece of software. If you expect that your database may end up with tens of thousands of notes, you may run into a problem with Evernote's scalability. BurgerNFries (BNF) and a few other long-time power users, have experienced so many problems with it that they found their databases almost, or completely, unusable and have moved much, or all, of their data out of Evernote. Grumpy Monkey is an especially big proponent of keeping all of his Notes in in Plain Text only, and if I recall correctly, does not use Tags at all. Due to his massive data collection of many years, he had to pull his data out and the combination of no Tags and Plain Text, made it relatively simple to port all of his Notes out. (GM, please feel free to correct me if I'm wrong on any count.) I don't bring this up to scare you or anyone else away from either the use of Tags or Evernote. I did seriously look at other options for several months before coming to the conclusion that I will likely never have a database large enough for scalability to be an issue. Plus, I really love using Tags and I don't like Plain Text notes. (Hopefully if the day ever does come that my EN database gets that big, it will finally be fixed and I won't regret my choice.
  6. Argh, I tried again with CrashPlans tech support and got another vague answer pointing me to one of their knowledge base articles that still doesn't answer my question. At least not that I can decipher! I wish tech companies would understand that for many of us, tech babble really does need to be tranlated to normal language! Ah well, I suppose I'll live.
  7. Hi. I can sort by Tag on my Android app. All I do is open Evernote, tap on the left upper elephant icon, scroll down and tap on Tags. That brings up an alphabetic list of all my Tags, along with the number of notes with each particular Tag. For example, I keep reading notes for all my non-fiction books and one of the Tags I use is "Atheism." The list of Tags tells me how many notes I have with an "Atheism" Tag. When I tap the Tag, all the notes with that Tag are shown, alphabetically ordered by Title. Hope that makes sense and is helpful. ☺
  8. Ah well, thanks anyway Grumpy! I'm going to try one last thing and contact GBarry and Charboyd through a PM.
  9. Hi. I use bullets a lot in my notes too. Unfortunately, the formatting getting garbled between clients (device specific apps), has always been an issue. EN has been working on a more common text editor that works better on all clients. I believe Mac already has it, but there's been no word of it rolling out for the other clients yet, at least not that I've heard of.
  10. Hi. My apologies for no-one jumping in sooner. I think the answer might be that you don't have the software needed to open certain attachments on your Android device. For example all attached documents are copies of the original, and if an attachment sent to you was created in Excel, you would need to have Excel or an equivalent piece of software that can open and/or allow your to edit as well as view it. I know you said you have no problem accessing PDF and Excel files that you created, from your Android. The PDFs I can understand as most modern mobile devices come with a pre-installed PDF Viewer, though generally not one that's more than a Read Only kind. I can't figure out how, if you don't have Excel or equivalent software on your Android, you were able to even view those attachments. Unless of course, they were converted to PDFs, in which case you would be able to View then, it not edit them. I'm not positive, but I believe such software for all the file types you mentioned (and more) does exist for Android devices. Check the Google Play store. I also suggest you Google Consumer Reviews of any you find that interest you, before buying them. Good luck!
  11. Hi. Save and Sync are two different functions. Save is useful if you're spending more than a minute or two working on a Note in Android. Maybe even for less time if you type really fast on a small, virtual keyboard! Save is useful if, for example, your Droid is also a phone. If there's a chance you'll be interuppted by an incoming call while making or editing a Note, then Save is very handy as every few lines you can use the Save function every few lines and/or minutes, and it will Save the latest Note Version to your client (devive), but it will NOT Sync it up to the Evernote Servers. The copy saved to your device cache drive is handy as you can talk on the phone or work in other apps during the same session. When you return to Evernote to complete that Note, you may find it's been closed and "filed" under whatever Notebook you assigned it to. If you haven't yet assigned it to a specific Notebook, then it should be at the top of your Default one. Locate and pull it up, then continue editing the Note until you're satisfied wth it. Include a Title and Tags if desired, "move" it to the correct Notebook, and manually Sync it UP the EN Servers. When next using Evernote from [any] device, manually Sync DOWN from the Evernote Servers and when ending the session - again, from any device - **manually** Sync UP the EN Servers. Oh, and never try editing a Note from more that one device at a time. Cheers!
  12. Yes, Samsung pre-installs Evernote on all it's devices, and everthing I've ever read about uninstalled pre-loaded apps on Samsung devices, warns against it becuase as the pop-up message states, "Unstalling a Native App may cause problems with your device." That's not the exact message, but is pretty close. What you can safely do is to go into your device Settings, locate the Application Manager, scroll down until your find Evernote, then tap on it. You should see an option to Disable the app, and one to Disable all Updates. Tick both the forget about. Cheers
  13. I don't know about Macs, but I do know that on the Android client, Save is not the same as Syncing your work to the Evernote Servers. If you didn't perform a successful Sync, then yes, your note is unfortunately lost. Unless any Mac Users see this and know of a way to see if a copy was saved to Lars' hardrive, and how he might go about retrieving it? Sorry, you're having a crappy intro to Evernote, but I hope you'll stick around and learn what an incredibly powerful program Evernote really is. Best of luck!
  14. I like the Reminder feature and use it frequently. I don't see it as bloatware. As Metrodon says, if you don't like it, don't use it. It's that simple!
  15. Okay, first. You may get a couple notifications saying I liked the unliked your post. Sorry, slippery phone. Anyway, my advice was well meant as your first post did not clarify what you meant by banking details. Also, this being a User Forum means exactly that. Evernote staff do monitor all the posts and occassionally chime in, but they seldom actually partcipate. Other than that, we are all Evernote users who try to help each out when and where we can. If you want to speak directly with Evernote staff, you'll need to submit a Support Ticket as per the below linked thread: https://discussion.evernote.com/topic/51807-best-practices-submitting-a-support-ticket/#entry254984 This is primarily a user forum; if other users wish to chime in (and they often do), then they will. If you want official support, you can use the link in my signature. What do you mean by "other users"? I am using Evernote and I am interested in purchasing a year's subscription. The entire discussion is about the usability of Evernote. You don't allow non-premium or free users to contact support or whoever and in the support forum you call them "other users". Its just the bank account particulars where the party or client is supposed to deposit the money. I just need to send them this information using SMS or WhatsApp Messenger. I don't see any hackable things with that.But anyway, the discussion is now going out of the topic. Its just that we are looking for a way where we can send the contents of the notes to other apps and so far there is no easy way of doing the same. Now what was wrong with that? You could had simply said Yes or No.
  16. Okay, I'll chime in with a comment you may not like... You send banking info with cloud apps that are, relatively speaking, easily hackable? For your own safety, please stop!
  17. Edited: February 17, 2015 I have send a modified and cleaned up version of this post via a PM to GBarry and Charboyd. Hopefully, they can help. I'll report back if I get any good news. Hoping Grumpymonkey will see this, but all responses are welcome. I contacted Crashplan's Support to ask if clickable Links saved in Evernote would be preserved if I should subscribe to their services and need to avail myself of any back-ups I stored with them. I clarified that I use the Android and Windows EN apps, and that I meant weblinks, internal links and hyperlinks from one Note to another, and those linked to external programs (such as a Word document - if that feature still works?) - as well as text links like you would use in a TOC. The tech who responded said that a recent Evernote update had corrected the problem with clickable links not being retained in ENEX or HTML back-ups - IF you put a space after the URL - and referenced this forum as his source. Then he said that as far as he knew, any links in Notes I backed up with Crashplan should be preserved as clickable, regardless of whether that's true or not. This is the forum thread the tech referenced: https://discussion.evernote.com/topic/33785-clickable-web-links/ I'll be honest here. I'm still not clear if clickable links are preserved in any back-ups one might make on their own, with or without a space. I'm not sure why I got what seems to be a vague reply about Crashplan's ability to preserve them. This is where my tech savvy ends and my eyes glaze over. Does anyone have any experience actually using EN back-up stored with Crashplan? Back-ups with links, I mean. If so, were the links clickable after retrieval? And did you need to leave a space after each one? Plus, would a new line count as a space? So tired. So confused. And still PO'd about Diigo... (Yes, I'm fully aware that I sound like a newbie. And a whiney one at that.
  18. Most of my content is self generated and I have a *really* bad memory, but a combination of tags and keywords works very well for me. Come from a long background of using hierarchal folders and cross-referencing copies of documents to every possible place they might be considered logical to other people, I found Evernote difficult to wrap my head around for some time. Now? I'd never go back!
  19. First, sorry about the delay getting a response. To answer your question, sadly no. There is no way to increase the font size in the Android app. :-(
  20. Support definitely seems snowed under of late... Have you tried the Live Chat option? It should be available to you as a Premium user.
  21. Hi all. I know I've extolled the virtues of Diigo loudly many times before. It's still a great service, but... They brought out Outliners, which at first were optional, but now they aren't and the List Feature has been fully deprecated. This wouldn't be so annoying, except for the fact that they did this without first ensuring it worked well on mobile devices. In fact, after scouring the Diigo site and the founder's blog, it appears they deprecated the List Feature knowing full well the new Outliners don't work on moblile devices. All I can find are vague "mobile support is in the works" responses from the company. Can anyone suggest a trustworthy alternative? Free or paid with a trial version that works on PCs and mobile (Android) devices, with the same type of features Diigo is so good at? i.e.: * Is searchable * You can have the link address and a title of your choosing, along with summary/description notes * Portable in the event one chooses to leave or the company goes belly-up * Has annotation abilities (even if it's a premium only feature) Yes, I know Evernote could, technically speaking, be used for this, but I want a dedicated, cross-platform bookmarking service. Oh, and apps like Pinterest are not what I'm aiming for. Thanks!
  22. Not being a Mac user, I had to look that one up. Evernote doesn't have a native planner that I've ever heard of. Fatastical is a 3rd party app, so you might have more luck contacting them directly. Having said that, maybe a Mac user could chime in to help. Best of luck. ☺
  23. Nancy, this is *really*useful, key information that people shouldn't need to post or contact Support about. A lot of people have been complaining about trying to upgrade with PayPal lately. PayPal's support says take it up with Evernote. Evernote says submit a Support Ticket...then crickets ensue while the user gets more and more frustrated and angry. May I strongly suggest EN created a descriptive instruction article, with screenshots of exactly how each payment option works? And pin copies at this, as well as any other user forums hosted by EN, and makes it super obvious at the Evernote.com website? I've said this before, but I"ll say it again here in an effort to get my point across... I am one of what I strongly suspect is a very small sub-set of users with a lot of free time on my (out?) hands. Were I still mobile enough to have anything resembling a normal life, I would have given up on Evernote long ago. Why? Because, by it's own accounts, the company keeps getting bigger and bigger, yet the quality of user experience appears to be in continual decline. It truly does come across, as noted by many, many users here at the forum, that over the last year, it truly does come across as though Evernote doesn't care at all about their users. Not even the Premium or Business ones. It feels like the company is still relying the "We're just a small start-up with terribly limited resourses; please do be patient," excuse. But here's the thing, Evernote is not a small start-up anymore. Sure, it's resources are finite, but we aren't talking about a few guys in a basement or cheap rental office. Plus, there's a difference between patience and arrogance... Guess which way the company is coming across? To be very clear, Nancy, I am not targetting you or any EN staff. Nor am I saying that EN does not care about it's users. But it's certainly a growing perception. Buggy, premature release, features yanked with any notice, an apparently overwhelmed support department that can't live up to the advertised response time, scalabilty issues that have caused some of your longest standing users (and *free* PR champs) to seek other solutions for their data need, sync issues and the ever elusive quest to easily locate basic knowledge. Yes, the Knowledge Base has seen much improvement in recent months. Yes the new forum changes and the crackdown on spam are great. But from a new to this type of software and/or user forums, locating basic info - such as how to make an advertised as acceptable payment - is oddly difficult to find. Just this morning, I learned from a post Lykoz left in the Productivity Bundle thread, that one had to use the Points system to ensure that if you purchase the package that's how you ensure it's applied to your existing EN account. Now I find out that to use PayPal, I can't do what seems to be the most intuitive option...go through my Windows or Android app and click on Upgrade. These are the types of things that would send many people - myself included in other circumstances - scampering away to find a company that appeared to actually want my business. As I said, I personally, have the luxury of time to spare. Most people don't. If even I want to give up in despair at trying to find basic, yet oh so important info, how do you suppose others are feeling? Please Evernote CEOs, focus less on selling yourself on being the next big thing in virtual work stations, and more on retaining the very customers who made you so sucessful. Live up to your own advertised promises. Okay, rant over.
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