MatC

Oh, great, thanks for that Dave, that looks promising!

I wish my edits were in the note history! When mine are gone, they're gone

Yep, I have, but they're telling me to export the note from mobile and import on desktop, so they're not understanding that the updated note text has disappeared.

Thanks for the suggestion, bmcl26, but I don't think that's it. I also don't edit the note again if the green triangle is there. The issue is that I add text to an old (already synched) note, it seems to sync properly (no green triangle), then it later gets a green triangle, and "updates" to an older version, without the new text, and then it gets a green triangle which won't go away.

Yep, ok, thanks agsteele. I have actually opened a ticket already, but they don't seem to understand the problem, because they're telling me to export the note from mobile and import it on the desktop, but the issue is that the edits have been lost, so there's nothing to export except the old version that is already in the cloud. Glad to hear it's not a widespread problem though, I guess.

Yeah, ok, it certainly does seem like the note is getting corrupted, and copying the text to another note is one solution, except the recently added text is gone, so I can't copy that to a new note. The issue is, why do my notes keep getting corrupted, and losing recent edits. It's not just one note either, this has happened to 5 or 6 notes, but dozens of other notes I've created and edited in between those have been fine. I don't think it's the way I'm using it, as I've been adding text to notes like the same way since 2009 (almost 2,000 notes), and this has only been happening for the last few weeks. I've uninstalled, deleted data and cache, rebooted and reinstalled multiple times, hasn't helped. That elephant that's supposed to never forget, seems to be getting pretty forgetful.

I've tried the pull down to sync, but it makes no difference, the green triangle stays and the update is lost. Version 10.54.1

I add text to an existing note, and it seems to "save". Then a little green triangle appears in the corner of said note in the notes list, I go into the note, and it has reverted to an earlier version, without the new text. It's intermittent, but fairly frequent (happens once every few days, but twice today, on two different notes). It's like the Android app is saving the changes locally, then "updating" the note by downloading an earlier version over the top. That little green triangle stays there until I make another update, or modify the note on web or desktop... but my recent text never reappears. I'm losing a lot of data like this, and it's getting increasingly frustrating. I've submitted a ticket to support, but they're just suggesting that I export the note from the Android app, and import it on desktop, which is missing the point that the new data is gone, and there's no point exporting the old version of the note.

Reading a little more about the perils of implementing a text editor in HTML... https://www.mutuallyhuman.com/blog/the-curious-case-of-cursor-jumping/ It seems likely that the source of all these recent cursor jumping issues*, is with the inline manipulation of text, and/or the auto-save feature. For things like the auto-creation of numbered and bullet lists, heading styles, text entry need to be intercepted and analysed in real time, if the cursor position isn't tracked properly, this can lead to unanticipated cursor repositioning from the user's perspective. It seems like there's known fixes for a lot of these issues, but the more inline automated text manipulation you do, the more testing, checking and careful cursor repositioning your code needs to handle. So it looks to me like this is a matter of priorities - Evernote seems to be prioritising the release of shiny new features over application stability and predictable performance. New features are great, but only if they don't break basic expected functionality, like, you know, being able to enter text. --- * - There's been at least 3 separate cursor jumping issues that we've been afflicted with recently: 1. Cursor randomly jumps to the start of the note (fixed, for now) 2. Cursor jumps back one character after entering the first word on a new line (fixed, for now) - and; 3. Cursor jumps over the following word when editing within an existing text block (still not fixed reliably)

See here for more info...

Thanks PinkElephant, that's good to know. This has been happening to me a lot the last few days. The first 2 or 3 times I open a note, it's "View Only", if I keep going back to the Notes list and re-opening the note, I eventually get the Edit option. I'll try leaving Evernote open in the foreground and see if it makes a difference.

Yeah, ok, maybe I'm underestimating how hard it is to write a HTML based text editor. Web based email client have been around for a very long time though; and I'm entering text in a HTML based editor right here in this low cost forum software with no issues at all. All software has bugs. My main issue is when really bad ones get through testing, and take a very long time to fix. Then when they do get fixed, they get re-introduced later. That's not a coding difficulty problem, it's a lack of testing, care and/or attention.

This issue was fixed for me in a recent version but this bug was introduced... I lodged a support ticket for that "jumping back one character" bug, and it was fixed in 10.12, which is great, but that version reintroduced the "jumping over the next word" problem. I remember writing a basic text editor in an introductory programming course, I really don't understand why it's so hard to support basic text entry without the cursor weirdly jumping all over the place! I don't care about the new "Tasks" thing when I came even enter and edit text properly.

Got a response to my support ticket... --- Please be advised that Evernote is totally aware of this issue and rests assured that our development team is already working hand in hand to get this issue sorted out as soon as possible. I sincerely apologize that we provided you this experience. It is the exact opposite of what we pride ourselves on. We value our customers and understand how important it is to offer you exceptional service. ---

Seems to mostly happen on the first word on a new line. See below for an example. I've submitted a support request including this video. screen-20210608-202758~2.mp4

The cursor jumping back one character happens to me too, it's infuriating! Seems random, but seems to happen with certain words more than others. Maybe every 5 to 10 words at a guess, and I don't tend to notice to a few words later, so have to go back and correct half a sentence.

Stagnating would be fine, it's the actively going back and breaking things that have work fine for years that's the problem!

This issue is covered extensively (but not solved) here...

The stop-gap "solution" of using the classic editor has revealed another issue... When I edit an existing note in the classic web editor, then view that note in the Android or Windows client, the size of the new/updated text is different. If I then update the text size on Android or Windows, it is different again when viewed in the legacy web client, and vice versa. Setting the text size in one client (Android, web classic, web new, Windows new or Windows "Legacy") seems to be interpreted differently by every other client! Text colours are also inconsistent between platforms, which I have flagged in another thread. I've tried the "Simplify Formatting" button to try and fix up the inconsistent text size, but that also behaves differently on different platforms (ie. whether it removes the text colour, what size the text ends up being afterwards, and whether it removes bold/italic settings). I found this (made up) quote on a Reddit thread which seems sadly accurate... From Evernote's CEO: I'm back to using the new web editor, editing text in Windows Notepad and pasting it in to avoid the classic editor messing up the text formatting. Making a text editor with consistent functionality across multiple platforms must be harder than it looks, but it is pretty core functionality for a note-taking platform! I don't care about fancy new features if I can't consistently author and edit text!!! I've been playing with Notion, and it loads notes (even really long ones) extremely quickly, text editing (including size and colour) is consistent across Windows, Web and Android, and whilst it's missing some Evernote features that I would miss, it has some additional ones that look really nice. I was a very early user of Evernote, I have loved it for over a decade, and have recommended it to lots of people. I really don't want to move 1,000s of notes to a new platform, but unfortunately Evernote seems to be getting worse and worse and if things don't improve soon I may be left with no choice.

Add me to the list of users experiencing this problem for the last week or so. Win 10 with Chrome Version 87.0.4280.88 (Official Build) (64-bit) Cursor regularly jumps to the top of the note, duplicate notes being created and long pauses while saving (ie. the characters I've typed will stop appearing on the screen, and eventually catchup after a 5-20 seconds). As others have said, this is unusable in it's current state. I've taken to typing out blocks of text in Notepad and pasting them in. This is ridiculous.

This drives me crazy too! I spend a lot of time setting the text colour on one device, then carefully copy/pasting that text before editing it on another device to try and keep the colour consistent across a note - but even that doesn't work all the time, with seemingly random colour changes that then seem to become "sticky" and hard to fix. I'm ok with whatever colour palette we get, but I just want it to be the same on every device!

Is it just me, or is this finally fixed?!?! I've got v8.3 and I can copy and paste text, with formatting, and it doesn't turn into a garbled mess! Amazing! Finally! Welcome to the future! Unfortunately it also automatically creates bullet points, which I hate, and I can't find a way to turn it off!

Based on Alexa stats it looks like Evernote's popularity is falling, but it's still very popular... 494th most popular site in the world down from 350th a year ago.

Any update on when/if this will ever be fixed? All I want to be able to do is paste some text into a note without the format getting all messed up!

BTW, I have raised a support ticket. Also, I've installed the Google Chrome Evernote Web App, and it's surprisingly good! In fact (unfortunately) I'd say it's better than the full Windows client.