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About Doctorphil

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  1. Thanks for your reply. The problem wasn't in the pasting -- the links looked fine when I pasted them. The problem occurred when I hit "Send" -- as the email was sending,it would flicker a bit, and the link would change from what I had pasted (starting with "http://www.evernote.com") into one of the long weird things beginning with "https://www.bixel1.net". I'm using Evernote v6.11.2.7027 (no updates are available) and Outlook 2016. Having said all that, the problem appears to have fixed itself after lasting two days. This morning when I logged in, it was working fine. Go figure.
  2. When I paste a shareable note link into an email using Outlook 2016, the link looks fine until I hit "Send." When I hit Send, the link converts into something else. For example, this link: http://www.evernote.com/l/ADrDtt3QeIJPDrQUaMyrnBf-SY72t8BZoeQ/ ...changes into this when I hit Send: https://bixel1.net/v1/track/click/ddbac2d3-a677-c04f-b969-73215648907b/outlk:383ac84e-7263-4105-80e5-eb723b7a13f6/pdxfinest@comcast.net/http%3a%2f%2fwww.evernote.com%2fl%2fADrDtt3QeIJPDrQUaMyrnBf-SY72t8BZoeQ%2f You can see this in the attachment. How do I fix this?
  3. Solution Found! I received an email from Evernote Support today instructing me to "go to your Tools>Options>Notes and mark the option 'Always show PDF file as attachment'". I did so, and it worked. I don't know if that solution has been available to us the whole time, or if someone at Evernote added the option as part of the most recent update, but in any event, it fixed the problem.
  4. My ticket was 234574. I went back and forth with support and followed their advice. I finally got a reply on November 27 that this issue was being caused by a bug, and that they have filed an internal bug report with the QA team lead. I have heard nothing since.
  5. I don't know how long this has been happening, but I am now noticing that when I encrypt a pdf in Evernote (encrypting with Adobe Acrobat), the pdf is no longer visible or retrievable in the Windows Desktop. I can still open them the web version, and on my iPhone and iPad, so I know they still are in there -- but I can't get them from Windows desktop. Is there a fix for this?
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