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SallySeusse

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Posts posted by SallySeusse


  1. Have you tried resetting the iPhone by pressing and holding the power and Home button until the silver apple appears? Have you checked Settings>General>Usage to see how much free space you have? Very small amounts of free space can cause weirdness. Have you tried uninstalling the the app and reinstalling?

    Best of luck.

    I did try all these things.  Still having the freezing problem on my iPhone.


  2.  

    One of my notebooks froze all the time on my iPhone 5. I went into Evernote and cleared the cache and it works fine now! Settings/Support/Clear Cache

     

    Good luck!!

     

    This worked, thanks! Now I just have to see what happens when the cache starts filling up again. 

     

    On my iPhone 5, I can go to Settings, but there is no category under Settings called Support.  Could you please give more details?  Thx.


  3. After downloading Mavericks, I can no longer access my desktop Evernote.

     

    I get this message:  "An internal database error has occurred that prevents Evernote from functioning properly.  If the problem persists, please contact Evernote Support."

     

    I followed the online suggestions to drag the file out of the Library Finder and onto the Desktop.

    • The first time I did it, it opened and worked properly.

    Then I turned off my computer.  When I restarted, I got the same error message, so I followed the same procedure:

    • The 2nd time I did it, it opened and worked properly.

     

    Then I turned off my computer.  When I restarted, I got the same error message, so I followed the same procedure:

    • The 3rd, 4th, 5th, 6th times I did it, it won't open at all.

    Now my desktop Evernote is totally unusable.  It just won't open.  I get the internal database error message every time I try.

     

    Evernote doesn't answer my request for support emails.

     

    Update:  Still no answer from Evernote, but after totally trashing all Evernote stuff from my Mac and reinstalling it, it opened today for the first time since I installed Mavericks.

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